The only landing page builder to combine 10 years of conversion data with the power of AI ⚡️
Software Engineer, CRM
Location
New York
Posted
1 day ago
Salary
$90K - $100K / year
Seniority
Mid Level
Job Description
Software Engineer, CRM
Unbounce
• Lead scoping/discovery calls with clients to document design requirements • Prepare Statements of Work (SOW) and deliver to clients within SLA guidelines • Project manage all projects from “kickoff call” to UAT (user acceptance testing) and signoff • Lead the implementation efforts for multiple projects in various phases of implementation • Meet directly with client's business users to communicate functionality of the software, and walk through the integration within their end-system • Work with client’s technical team to facilitate the integration, communicate technical objectives and provide custom solutions • Advise client on configuration and implementation options based on industry best practices • Ensure that all implementation methodology deliverables are complete and on-time • Generate timely project status, time, and expense reports as requested by management • Provide customer support in local time zone and contributes to customer self-service tools
Job Requirements
- Possess a BA/BS in Engineering/IT related discipline and/or 2 years related experience
- 2+ years in a customer facing role
- Excellent written and verbal communication skills
- Detailed, organized, and have a sense of ownership
- Able to multi-task and perform effectively under pressure
- Flexible in picking up custom projects outside of comfort zone while working independently
- Proven ability to read, write, troubleshoot and debug code proficiently
- Have knowledge of software development fundamentals and data structures
- Hands-on technical familiarity interacting with APIs (REST and/or SOAP)
- Familiar with cloud platforms such as AWS Lambda, Azure Functions, or Google Cloud.
Benefits
- Flexible Time Off Policy - We encourage a minimum of 4 weeks per year!
- Remote First Team
- Flexible Hours
- Work From Anywhere Program
- Health Insurance
- Employee Assistance Program (EAP)
- Quarterly Company Wide Recharge Days
- End of Year Company Wide Holiday Closure
- Maternity & Parental Leave Program
- $2000 Lifestyle Spending Account (LSA)
- Professional Development Budget
- Volunteer Day
- Team Building Budget
- Employee Referral Bonus Program ($1000)
- Anniversary Milestone LSA Top Up
- Birthday Day Off
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