• Ensure that the design effort aligns with client’s business objectives • Work closely with the 3Pillar engagement team and clients to create outstanding designs • Maintain a clear picture of progress and deliverables for team and client • Participate in UX and engagement rituals/meetings • Identify risks and escalate appropriately • Contribute to client presentations and help prepare workshops • Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output • Set clear individual goals and performance expectations for team members • Provide consistent design feedback and coaching to elevate the team's craft and product thinking • Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning • Act as a senior advocate for evidence-led decision-making with stakeholders

• Demonstrate a strong desire to continue growing your UX skills • Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering) • Communicate to team and client a clear picture of what is in progress and when things will be delivered • Adjust to changes in priority and scope • Participate in UX and engagement rituals/meetings • Identify risks and escalate appropriately • Contribute to client presentations • Help prepare workshops • Suggest improvements to standard tools and processes • Participate in a collaborative team culture • Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market. • Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output. • Set clear individual goals and performance expectations, ensuring every team member is actively progressing toward these targets. • Provide consistent design feedback and coaching to elevate the team's craft and product thinking. • Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning • Possess strong skills in interaction or visual design • Report directly into the client-side hierarchy (Head of Product Design) to ensure design work aligns with the Client’s transformation initiative. • Partner with client-side Product and Engineering Managers to shape problem spaces, define success measures, and prioritize workstreams across the portfolio. • Act as a senior advocate for evidence-led decision-making, representing the design team’s rationale and trade-offs in complex stakeholder environments

• Demonstrate a strong desire to continue growing your UX skills • Work effectively with UX Lead or Sr. UXer and other 3Pillar practices (PDM, PM, and Engineering) • Communicate to team and client a clear picture of what is in progress and when things will be delivered • Adjust to changes in priority and scope • Participate in UX and engagement rituals/meetings • Identify risks and escalate appropriately • Contribute to client presentations • Help prepare workshops • Suggest improvements to standard tools and processes • Participate in a collaborative team culture • Maintain an awareness of industry issues and trends and emerging technologies such as AI, with a view to incorporating these in future projects and staying ahead of the market. • **Direct Oversight:** Manage a team of Product Designers, taking full accountability for their professional wellbeing, performance, and day-to-day work output. • **Performance Engineering:** Set clear individual goals and performance expectations, ensuring every team member is actively progressing toward these targets. • **Coaching & Mentorship:** Provide consistent design feedback and coaching to elevate the team's craft and product thinking. • **Culture Stewardship:** Foster an inclusive, trust-based team culture that emphasizes accountability and continuous learning • Possess strong skills in interaction or visual design • **Liaison to Client Leadership:** Report directly into the client-side hierarchy (Head of Product Design) to ensure design work aligns with the Client’s transformation initiative. • **Strategic Alignment:** Partner with client-side Product and Engineering Managers to shape problem spaces, define success measures, and prioritize workstreams across the portfolio. • **Stakeholder Navigation:** Act as a senior advocate for evidence-led decision-making, representing the design team’s rationale and trade-offs in complex stakeholder environments

• Influence and compellingly communicate the UX vision to a wide variety of key stakeholders • Build strong partnerships across disciplines, such as Design, Product, Engineering, and Marketing • Solve complex UX design problems across web, mobile and tablet • Collaborate closely with product owners/managers (POs & PMs) • Work with engineering to deliver final product • Evangelize new interface guidelines and design patterns