• Design and roll out a program-tracking system • Build a prioritization framework • Map cross-team dependencies across hardware, ML, and software • Establish a standard escalation and post-mortem rhythm for go-lives • Drive deployment-efficiency and configuration-management improvements

Role Description We are looking for a Senior Technical Program Manager to own new product introduction inside Revenue Operations and to build NPI into a discipline. As this is the first TPM on the team, you will define the process from the ground up. NPI is how ClickHouse brings new products to market. A product is not sellable until the pricing, packaging, quoting logic, approval rules, and controls are built and tested end-to-end, and this role owns getting it there. Reporting to the Director of Commercial Strategy & Operations, you will own the path to launch across: - Product - Finance - Legal - Operations - Engineering - The field This is a senior individual contributor role that sits on the critical path for every product launch and every acquired-product integration. What You'll Be Doing - Stand up NPI as a repeatable discipline. - Own the launch program end-to-end. - Own the commercial and operational design of a launch. - Own the integration path for acquired products. - Test the end-to-end flow before launch. - Own go-live readiness. - Build the automation and tooling that make the commercial system faster and more reliable. - Track launches after go-live. Qualifications - 8+ years in technical program management, revenue operations, product operations, or commercial systems. - Owner-operator mindset. - A builder's bias. - Able to own the design. - Cross-functional program management at its core. - Experience with usage-based or consumption-based business models. - M&A or technology integration experience is a strong plus. - Strong working knowledge of the systems a launch depends on: Salesforce and CPQ, financial and billing systems, product rating, and telemetry. - Strong written and verbal communication. - Bachelor's degree, quantitative or technical field preferred. Requirements - Comfortable driving a cross-functional forum and presenting readiness status to senior stakeholders. Benefits - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A $500 Home office setup if you’re a remote employee. - Global Gatherings - Opportunities to engage with colleagues at company-wide offsites. - Culture - You will be instrumental in shaping our culture.

Role Description We're looking for an experienced Contract Product Manager to join a major digital transformation programme supporting products and services within the UK's Smart Export Guarantee (SEG) landscape. The programme focuses on improving the digital experience for customers who generate renewable electricity and export surplus energy back to the National Grid. You'll help shape products that simplify customer journeys, improve operational efficiency and support the UK's transition to a smarter, low-carbon energy system. This is a fully remote contract open to candidates based anywhere in the UK. Working alongside Engineering, Design, Data and business stakeholders, you'll define product strategy, prioritise delivery and ensure solutions create measurable value for both customers and the business. Key Responsibilities - Define and deliver product vision, strategy and roadmaps aligned to business objectives. - Understand customer needs, market trends and regulatory requirements within the renewable energy sector. - Own and prioritise the product backlog, ensuring delivery teams remain focused on the highest-value outcomes. - Translate customer and business requirements into clear user stories and acceptance criteria. - Work collaboratively with Engineering, Architecture, Design and Data teams to deliver scalable digital products. - Analyse customer, operational and commercial data to inform prioritisation and product decisions. - Collaborate with a broad range of stakeholders across Product, Operations, Regulatory, Commercial and Customer teams. - Lead Agile ceremonies including backlog refinement, sprint planning, reviews and retrospectives. - Continuously measure product performance using customer insights, KPIs and data to drive ongoing improvements. - Balance customer needs, commercial priorities and technical constraints to maximise product value. Qualifications - Proven experience as a Product Manager delivering digital products within Agile environments. - Strong experience developing product roadmaps and managing complex product backlogs. - Experience using customer insights and data to drive product strategy and prioritisation. - Excellent stakeholder management skills across technical and business teams. - Experience working closely with Engineering, Design and Data throughout the product lifecycle. - Strong customer-centric mindset with experience in product discovery and problem definition. - Commercially aware with the ability to balance customer outcomes, delivery priorities and business value. - Comfortable working within complex, cross-functional delivery teams. Requirements - Experience within the Energy, Utilities or Net Zero sectors. - Experience delivering digital products relating to the Smart Export Guarantee (SEG), distributed energy, renewable generation or smart energy services. - Experience working with products or services involving: - Solar PV - Electric Vehicles (EV) - Battery Storage - Wind Energy - Hydro Power - Anaerobic Digestion - Micro-Combined Heat & Power (Micro-CHP) - Understanding of customer journeys associated with exporting renewable electricity, smart metering or energy management. - Experience working within regulated environments or alongside industry regulations and policy. Ideal Background - We're particularly interested in Product Managers who have worked within organisations focused on: - Energy & Utilities - Renewable Energy - Net Zero & Sustainability - Smart Energy - EV Charging & Infrastructure - Solar & Distributed Generation - Clean Technology (CleanTech) - Energy Technology Platforms - The ideal candidate will have experience building customer-focused digital products that simplify complex energy journeys, use data to inform decisions and support the transition to a low-carbon future. Equal Opportunities AND Digital is an equal opportunity employer. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive workplace where everyone can thrive. We will make reasonable adjustments throughout the recruitment process where required.

Role Description As a Senior Technical Product Manager, you will join the LivePerson Analytics Product team and be responsible for the Analytics suite, including Data services, Analytics Studio, Report Center, Data Transporter etc. The core responsibility is to define the strategy and execution for tools and services that leverage conversational data to provide actionable customer and internal insights. As the Senior Product Manager for Analytics, you will lead the development and execution of our Analytics capabilities, focusing on leveraging conversational data to provide actionable customer and internal insights. You will collaborate closely with cross-functional teams, including Engineering, Data Science, Sales, and Customer Success, to define product strategy, prioritize features, and deliver innovative solutions that ensure scalability, reliability, and best-in-class experiences for brands. You Will: Key Responsibilities & Impact - Develop and articulate a clear product vision and strategy for our end-to-end Analytics platform, ensuring it empowers customers and internal teams to gain actionable insights from Conversational Data. - Define, review, and prioritize features for the Analytic Studio/Builder and Report Center, focusing on an intuitive user experience for data exploration, visualization, and report scheduling. - Manage the product roadmap for Data Services and Data Transporter, guaranteeing the timely, accurate, and scalable ingestion and preparation of petabyte-scale conversational data streams. - Work closely with Data Science and Engineering teams to integrate Conversational Intelligence (AI/ML-derived insights) features directly into the core analytics products. - Define and track key performance indicators (KPIs) and data quality metrics for all data pipelines and analytic tools, ensuring high data reliability, freshness, and tool usage. - Act as the primary interface between Analytics users (internal and external) and the Data Engineering teams, translating complex data requirements into clear, technical specifications. Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred). - 7+ years of experience in product management, with a track record of successfully launching and managing SaaS analytics and reporting products or platforms. - Deep understanding of data warehousing, business intelligence (BI) tools, reporting systems, high-scale data processing, event-driven architectures, and cloud infrastructure. - Proven ability to develop and execute product strategy for data and analytics products, prioritize features, and drive product roadmap planning in a fast-paced, agile environment. - Strong analytical skills, with the ability to gather and interpret data, identify trends in product usage, and make data-driven decisions. - Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams (e.g., Data Engineering, Data Science, Design). - Experience working with enterprise customers on their reporting and analytics needs and a strong customer focus, with the ability to empathize with customer data consumption pain points. - Passion for innovation, creativity, and solving complex data and reporting challenges to deliver impactful, self-service solutions. Requirements - Report Center & Analytic Studio/Builder: Tools for creating, visualizing, and sharing reports, dashboards, and custom analytics using conversational data. - Data Transporter & Data Services: Infrastructure and pipelines for extracting, transforming, and loading (ETL) large volumes of raw conversational data (e.g., transcripts, metadata, bot interactions) into analytical data stores. - Conversational Intelligence (Conv Intelligence) Analytics: Features that leverage AI/ML to derive insights from conversations, such as sentiment analysis, topic clustering, and intent detection, and making these insights available through the Analytic Studio. Benefits - 🏥 Health & Wellbeing - Medical, Dental, and Vision Insurance: Comprehensive plans to support your health needs. - Wellness Resources: Access to wellbeing resources and programs including our EAP plan. - Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling. - 💰 Financial Security & Growth - 401(k) Retirement Plan: To help you plan for your financial future by offering both the plan and a 4% employer match. - HSA & FSA Plans: To help you plan for health related expenses on a pre-tax basis. - Employee Stock Purchase Program (ESPP): Participate and receive a discount on company shares. - Additional Insurances: Basic and supplemental life insurance, AD&D insurance, long-term and short-term disability insurance coverage, legal plan, identity theft protection plan, and critical illness supplemental insurance. - 👨‍👩‍👧‍👦 Time Away & Family Support - Flexible Paid Time Off (PTO): Discretionary PTO package for flexible days off with manager approval. - Paid Public Holidays. - Generous Parental Leave Policy: Including maternity/paternity support and fertility services. - 💻 Workplace Flexibility - Remote-First Model: This role is fully remote, offering excellent work-life balance and flexibility.