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Delivery Assurance Lead Consultant
Location
United States
Posted
1 day ago
Salary
$124K - $223K / year
Seniority
Senior
Job Description
Delivery Assurance Lead Consultant
Guidewire Software
• Manage Delivery Assurance activities in AMER—coordinating reviews, running core processes, preparing analysis and documentation, and tracking follow-up actions. • Work with Senior Director to gather, define, and maintain Professional Services standards to improve quality. • Coordinate AMER Delivery Assurance review process, identifying, scheduling, and preparing engagements for review. • Gather information requests from Partners and engagement teams as input into the review process. • Support the Partner Capability Maturity Model (PCMM) process across AMER partners and engagements. • Collaborate with Alliances to operationalize AI-generated risk assessments and capability assessments. • Support Delivery Assurance reviews associated with high-risk SI-led programs by gathering and analyzing inputs. • Create assessments highlighting delivery strengths and risks with clear mitigation plans. • Work with Alliances to implement and refine partner scorecards and quality KPIs in AMER. • Create and maintain Delivery Assurance dashboards and trackers for AMER. • Support preparation of executive-ready materials for regional governance forums and leadership updates.
Job Requirements
- 5+ years of experience in professional services, project/program management, PMO, delivery governance, or related roles within enterprise software or consulting.
- Direct experience with Guidewire products and implementations of Guidewire products.
- Experience in the P&C insurance or closely related industries.
- Hands-on experience supporting or managing customer implementation projects (e.g., as a Project Manager, Senior Project Analyst, or similar).
- Experience working with or within System Integrators and partner ecosystems.
- Solid understanding of core project delivery concepts (scope, schedule, risk, quality, budget) and how they are monitored and reported.
- Comfort working with AI-assisted analytics and data platforms to interpret project and partner signals.
- Experience organizing governance forums, audits, health checks, or risk reviews including preparation, coordination, note-taking, and action tracking.
- Strong organizational and time-management skills; able to juggle multiple reviews, data requests, and follow-ups in parallel.
- High attention to detail in documentation, data entry, and status tracking.
- Clear, professional written and verbal communication skills; able to summarize complex information concisely for busy stakeholders.
- Collaborative, service-oriented mindset—focused on making processes smoother and lowering friction for participants.
- Proficiency with productivity and collaboration tools (e.g., Google Workspace or Microsoft Office).
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Company sponsored retirement plan
- Annual company bonus plan
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