• Provide direct consulting entailing information and referral services to JAN customers including individuals with disabilities, rehabilitation professionals, and others. • Respond to telephone and e-mail inquiries from rehabilitation professionals, individuals with disabilities or functional limitations, and their family members. • Process incoming accommodation inquires for rehabilitation professionals, individuals with a disability or functional limitations and their family members especially those pertaining to the prescribed specialty area. • Solicit information from caller to assess functional limitations of the potential worker or student with a disability, the work site, the work environment, and the job task specifications. • Determine areas of caller concern regarding implementation of the Americans with Disabilities Act (ADA) or other relevant legislation and provide required information. • Creatively determines strategies to solve customer’s challenges. • Provide information regarding job accommodations and technical assistance on requesting accommodation. • Provide follow-up support for recipients of information, as needed. • Conduct research to fulfill JAN customer demands.

• Meeting with business units and clients to determine and capture detailed requirements • Clarifying a system specification, understanding work practices and the nature of the business of the requestor and stakeholders • Planning project timelines • Creating high-level implementation plans when required • Developing agreed solutions and implementing new systems • Presenting solutions in written or oral reports • White-boarding complete or partial solutions • Creating project deliverables • Designing, installing, integrating, testing, and monitoring new systems • Contribute and refine the team’s process and methodology, including documentation.

• Design, implement, and maintain Cisco-based network infrastructure. • Configure and support Cisco routers, switches, wireless solutions, and security devices. • Monitor network performance and ensure high availability of services. • Troubleshoot network connectivity, routing, switching, wireless, and security issues. • Manage VLANs, VPNs, QoS, STP, OSPF, EIGRP, BGP, and network segmentation. • Support Cisco Meraki, Catalyst, Nexus, and other Cisco technologies as applicable. • Conduct health checks and performance assessments of network environments. • Implement network security best practices and compliance requirements. • Collaborate with client stakeholders and third-party vendors. • Prepare technical documentation, network diagrams, and operational procedures. • Provide recommendations for network improvements and modernization. • Support migration, deployment, and infrastructure upgrade projects.

Role Description Spinwell is recruiting for a Senior Network Engineer for an excellent opportunity within the public sector. - Lead by example and behave in line with the Police Code of Ethics ensuring that the force values and behavioural expectations are clearly understood and considered by managers, officers and staff in their decision making and actions; reinforcing and influencing them through all interactions and processes. - Proactively manage the performance, attendance and wellbeing of police officers and police staff against the required standards to ensure they are dealt with and supported in accordance with the correct policies and procedures. - Lead by example, treating others with dignity, fairness and respect at all times, regardless of identity, background, status or circumstances. Embrace and invest in Police’s approach and commitment to Diversity, Equality and Inclusion (DEI), recognising its importance and value. Implement this commitment wherever possible in day to day duties and interactions with colleagues and our communities, with an aim to integrate equality and human rights into everything we do. - Manage the force’s support on critical infrastructure including (but not limited to) the force’s network, national Airwave Tetra radio communication system, force’s ICCS system, voice and security infrastructure, leading the continuous monitoring of the network using sophisticated tools, analysing complex problems, taking and directing corrective action as required. - Identify and implement higher level changes to systems, ensuring feasibility, piloting and documenting to deliver successful implementation of complex network, voice, ICCS and security infrastructure solutions. - Manage and support the applications and infrastructure to meet and set the customers expectations, SLA’s and performance targets through continual strategic technical refreshes and the development of an adoption and implementation plans for new technologies. - Investigate complex problems and issues, utilising expert technical knowledge and when needed act as a point of escalation to identify root causes and where possible develop automated solutions by leading/participating in problem solving teams as a subject matter expert to provide guidance and prevent reoccurrence. - Co-ordinate and control the effective and efficient design, delivery and implementation of Digital Infrastructure activities and major projects required to support and maintain; Force, regional and national IT systems, in support of the Force’s IT strategy and the Home Office’s national IT programme of requirements. - Develop and audit system procedures, verifying that there are documented processes in place to effectively and efficiently support force critical operational IT systems and infrastructure. - Maintain, support and develop the department’s quality policy by working to the documented procedures and adhere to the data protection principles. - Lead and assist in the delivery of technical work packages under the overall direction and standards of the Digital Programme Manager and Connectivity Manager. - Mentor team members to technically develop them and assist with multi-layered technical issues, advising on corrective actions as required, providing expert specialist advice and expertise to all areas of Digital Policing, the force and 3rd partner agencies and suppliers. Qualifications - Experience of managing applications, systems or networks to meet SLA targets. - Proven ability to support and manage an enterprise IT infrastructure in a large organisation with multiple site locations and thousands of users. - Related degree or specialist networking qualification, or significant experience with relevant in house training. - Detailed knowledge of complex security issues surrounding large IT systems and infrastructure environments. - Proven ability to lead, mentor and direct staff in relation to resolving complex technical issues. - Has a full current UK/European Driving Licence or has the ability to travel for business purposes. - Ability to pass vetting to SC level and NPPV3. - Is prepared to participate in the departments callout rota. - Ideally Cisco CCNP qualified. Benefits - Pay Rate to Intermediary: £500 per day. - Contract Length: 12 months. - Location: Bradford but expected to work anywhere in the force area. - IR35: Inside. - Security Clearance: BPSS. Company Description We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which you will be made aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us.