• Work closely with clients to understand their business needs and design cloud solutions that meet their requirements. • Configure and deploy various AWS services, ensuring to implement best practices for security, performance, and cost optimization. • Continuously monitor and optimize clients' AWS environments to ensure performance, scalability, and cost efficiency. • Identify opportunities for improvement and provide recommendations for optimization. • Build and maintain strong relationships with clients by providing exceptional customer service. • Support commercial efforts by presenting Professional Services capabilities to perspective clients in seminars and tradeshows, or giving technical presentations, as required. • Responsible for the appropriate accessing and handling of electronic Protected Health Information (PHI) as outlined by policy and the Health Insurance Portability and Accountability Act (HIPAA)

• Own and lead the organisation’s cloud and infrastructure strategy across Azure and AWS • Take full responsibility for the design, implementation, and operation of all cloud infrastructure • Assess the current cloud and infrastructure landscape and drive immediate improvements where required • Define and enforce cloud architecture standards, patterns, and best practices • Design and maintain highly available, secure, and resilient systems, including DR and failover strategies • Own cloud security posture, including identity, access controls, network security, and platform hardening • Establish and maintain monitoring, logging, alerting, and observability across all environments • Drive cost optimisation initiatives and ensure cloud spend is well understood, controlled, and efficient • Ensure operational excellence through documentation, runbooks, and clear ownership models • Partner closely with engineering, DevOps, security, and compliance teams to enable scalable delivery • Act as the final authority on cloud and infrastructure decisions • Troubleshoot complex infrastructure and production issues and lead root-cause analysis efforts • Ensure environments meet performance, reliability, and compliance requirements at all times • Stay current with cloud platform advancements and continuously evolve the infrastructure strategy • Mentor and uplift engineers on cloud best practices, architecture, and operational maturity

• Define and execute the enterprise Cloud engineering and DevOps strategy aligned with Bridgeway’s business and technology objectives • Establish and maintain a multi-year roadmap for reliability, scalability, automation, CI/CD, and cloud modernization • Provide architectural leadership to ensure Cloud investments deliver measurable business value • Provide hands-on support as needed • Define and enforce Infrastructure as Code (IaC) standards using Terraform, ensuring consistent, repeatable, and auditable infrastructure deployments across all environments • Establish Terraform module libraries and governance practices to promote reusability, reduce configuration drift, and accelerate infrastructure provisioning • Lead the adoption of GitOps workflows for infrastructure management, integrating Terraform with CI/CD pipelines for automated plan, review, and apply processes • Lead the implementation and governance of secure networking solutions using modern VPN technologies such as Tailscale, WireGuard, and traditional IPsec tunnels • Partner with executive leadership to communicate Cloud strategy, progress, and outcomes • Oversee the design, implementation, and optimization of cloud infrastructure, CI/CD pipelines, and developer enablement Clouds • Establish KPIs and metrics to measure reliability, delivery efficiency, and Cloud maturity • Lead enterprise-wide standards, policies, and governance for Cloud and DevOps practices • Lead, mentor, and develop a team of Windows and Linux-focused engineers • Build a culture of accountability, continuous improvement, and operational excellence • Oversee talent strategy including hiring, performance management, succession planning, and career development • Foster a collaborative, inclusive, and high-performance engineering organization • Act as a primary escalation and decision authority for Cloud-related risks and challenges • Partner with Product, Engineering, Architecture, Security, and Business leaders to translate business needs into scalable technical solutions • Evaluate emerging cloud technologies and make architecture decisions aligned with business objectives • Oversee cloud cost management and budget optimization • Serve as a change agent, driving adoption of modern engineering practices and emerging technologies • Design and drive implementation of IP Address Management (IPAM) solutions such as NetBox, Infoblox, or AWS IPAM Services • Architect and manage multi-account (AWS) or multi-tenant (Azure) environments with complex interconnection and governance requirements • Lead migrations from traditional on-premises deployment patterns to leverage cloud-native services • Design and maintain Kubernetes environments with proper security controls, network segmentation, and namespace isolation • Partner with development teams to transition application deployments from traditional server installations to containers and serverless architectures • Interface with development teams to identify pain points and lead continuous improvement initiatives • Ensure Cloud availability, resilience, security, and compliance • Support security and compliance teams with evidence gathering and audit interviews for SOC 2 and similar frameworks • Design and maintain centralized logging configurations that aggregate and correlate system, application, cloud, and SaaS logsImplement advanced monitoring and alerting structures to ensure availability and assist development teams in identifying application errors and performance concerns • Troubleshoot complex technical issues across all levels of the stack while marshalling appropriate resources and providing timely updates to stakeholders • Deliver root cause analysis reports with actionable recommendations to prevent recurrence • Lead incident management, root cause analysis, and continuous improvement efforts • Drive automation-first practices using tools such as Python, Terraform, Ansible, and CI/CD Clouds. • Coach and mentor traditional systems administrators on cloud concepts, enabling them to maintain and optimize cloud services

• Design and implement secure AWS architectures leveraging EC2, S3, RDS, Lambda, IAM, VPC, CloudWatch, and CloudTrail. • Lead migration of legacy systems to AWS cloud environments. • Implement Infrastructure as Code using Terraform or CloudFormation. • Configure network security groups, encryption mechanisms, and logging frameworks. • Ensure FedRAMP Moderate/High compliance and support ATO documentation. • Optimize performance and cost management strategies. • Provide technical oversight for container deployments using Docker and Kubernetes/EKS.