Role Description We are looking for a Product Manager to lead the development of critical payment and blockchain-related infrastructure, including an On/Off-Ramp Aggregator and a Custody/Crypto Processing Aggregator. This role requires strong product ownership across provider integrations, configuration management, transaction flows, and operational tooling. The ideal candidate has hands-on experience with payment systems, blockchain transaction lifecycle, and exchange-grade deposit/withdrawal architecture. Responsibilities - Own the end-to-end product lifecycle for payment and custody aggregation products: discovery, specification, delivery, and rollout. - Design scalable aggregator architecture concepts together with engineering and architecture teams (configuration-first approach, multi-provider routing, failover logic). - Define integration requirements and coordinate implementation with external vendors (custody providers, on-ramp/off-ramp providers, banking/payment rails). - Define and maintain deposit/withdrawal transaction flows, including validation, confirmations, settlement, and reconciliation logic. - Own configuration management requirements: provider onboarding, fee models, limits, geo restrictions, routing rules, fallback scenarios. - Ensure proper observability and operational readiness: monitoring, alerts, transaction status tracking, error handling, and incident processes. - Define product requirements for compliance, risk, and fraud prevention (KYC handoff, AML rules, transaction screening requirements). - Maintain high-quality product documentation: PRDs, functional specs, flow diagrams, API requirements, and release notes. - Drive cross-functional alignment with Compliance, Risk, Finance, Operations, and Customer Support. - Manage delivery roadmap, priorities, and execution scope in alignment with business needs. Qualifications - 3+ years of experience as a Product Manager, preferably in fintech, crypto, trading, payments, or digital products. - Experience with crypto exchanges, trading products, brokerage, fintech, or financial platforms is highly preferred. - Strong understanding of user acquisition, activation, retention, loyalty, and growth mechanics. - Experience working with referral programs, affiliate programs, reward systems, bonuses, VIP levels, or campaign management tools. - Ability to write clear PRDs, user stories, business logic, and product documentation. - Strong analytical skills and ability to make product decisions based on data. - Understanding of key product and business metrics, such as conversion rate, retention, trading volume, CAC, LTV, referral conversion, reward cost, and campaign ROI. - Experience working with cross-functional teams: Engineering, Design, QA, Marketing, Compliance, Risk, Support, and Back Office. - Ability to manage multiple projects and priorities in a fast-moving environment. - Experience with anti-fraud logic for bonus abuse, referral abuse, multi-accounting, and reward farming. - Experience designing Back Office tools for campaign management and user operations. - Understanding of affiliate business models, commission sharing, CPA, revenue share, and hybrid payout models. - Experience with A/B testing, segmentation, and personalized campaigns. - English level sufficient for writing product documentation and communicating with international teams. Benefits - Freedx is an equal opportunity employer. - We stand for an open and inclusive work environment that fosters the well-being of everyone. - We embrace and encourage differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our people unique.

• Own roadmap development, intake-to-prioritization governance, user and stakeholder alignment, value measurement, and sequencing of cross-team product work. • Develop and maintain thematic roadmaps that communicate how the program will deliver value in short-term and longer-term increments while remaining adaptable to funding, statutory, security, source-readiness, and policy changes. • Partner with customer product owners and management stakeholders to define expected outcomes, hypotheses, value measures, trade-offs, and success criteria for features, workflows, data products, dashboards, APIs, and AI capabilities. • Use user archetypes, journey research, support trends, and qualitative and quantitative feedback to guide product strategy, onboarding, documentation, service design, and AI rollout decisions. • Coordinate product sequencing across delivery workstreams, including user success, documentation, support, analytics experience, dashboard governance, public-facing products, AI and platform feature enablement, data supply chain, metadata maturity, APIs, and partner integrations. • Promote simple, intuitive, accessible user experiences across onboarding, access, discoverability, documentation, dashboards, conversational analytics, public-facing products, and support escalation paths. • Lead applicable coverage areas, including unified front-door service, user support, onboarding, documentation, coaching and training, communications, analytics discoverability, dashboard governance, AI service rollout, support operations, and stakeholder engagement.

VP, Platform Product Management Rapid7 is seeking a VP, Platform Product Management to define and execute the multi-year product strategy for our foundational cloud security platform. This leader will drive the evolution of our centralized platform capabilities-including identity, agentic AI services, data plane architecture, developer ecosystems, and shared cloud services-to maximize development velocity across all product lines. This role focuses on scaling high-performance product management teams, treating the platform as an internal and external product, and delivering a unified tech stack that powers next-generation cybersecurity operations. About the Team The Platform Product Management team builds the scalable frameworks, shared technical services, and centralized data infrastructure that power Rapid7's entire product portfolio. This team drives measurable business impact by accelerating engineering efficiency, unifying user experiences, and ensuring highly secure, reliable, and cost-optimized platform operations for our global customers. About the Role Reporting directly to the Chief Product and Technology Office, the VP, Platform Product Management, will lead the strategic roadmap, technical architectural alignment, and enterprise lifecycle execution of our core software platform. Specifically, your focus will be to: - Architect the multi-year platform product vision and execution roadmaps, transforming disparate shared systems into a cohesive, developer-friendly platform ecosystem. - Lead and develop a high-performing product organization, developing technical platform leadership and building lasting organizational capability. - Synchronize core platform roadmaps and technical dependencies directly across all application business units to unlock massive engineering velocity. - Oversee the strategic management of shared infrastructure investments, cloud unit economics, and data architecture governance policies. - Establish data-driven operational metrics focused on platform adoption rates, developer API satisfaction, system uptime, and computing cost efficiencies. - Mitigate architecture deployment risks by introducing robust early-warning mechanisms for platform blockers, scalability constraints, and data privacy compliance. - Lead cross-functional alignment initiatives across product boundaries to establish unified cloud-native platform frameworks, shared identity models, and consistent developer toolsets. The skills and qualities you'll bring include - Demonstrated mastery in steering complex technical platform portfolios, infrastructure-as-a-product strategies, or centralized cloud service roadmaps within enterprise SaaS ecosystems. - Deep expertise implementing scalable identity systems, unified data plane architectures, developer-facing APIs, and cloud infrastructure cost-optimization strategies. - Experience with agentic AI in production - Ability to translate complex cloud infrastructure visions into structured, time-bound execution phases, turning high-level platform strategies into actionable technical milestones. - Absolute commitment to establishing clear engineering ownership parameters, joint team milestones, and transparent cross-functional delivery expectations. - Openness to driving deep technical and operational change, keeping decentralized product teams and engineering squads fully aligned to forward-looking platform standards. - Talent for making rapid, evidence-backed architectural trade-off decisions that maintain platform momentum while integrating varied business unit requirements. - Communication style that distills deep technical platform roadmaps and structural constraints into clear, motivating business rationale for non-technical stakeholders. - Experience cultivating a global engineering and product network across corporate boundaries to deliver integrated, scalable platform updates. - Diagnoses organizational and structural friction - across architecture, matrix relationships, and team dynamics - and adjusts leadership style and process levers to drive platform health at scale. - Embody our core values to foster a culture of excellence that drives meaningful impact and collective success. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. #LI-CG4 About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,500+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range. The annual salary range for this role, depending on location, is: United States: $259,300.00 - 350,800.00 USD Annual Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

• Lead product customization clients, ensuring tailored solutions that meet business needs. • Work closely with BD and AM teams to establish standard operating procedures (SOPs) and optimize workflows. • Gather and analyze customer requirements to define product road maps and feature development. • Collaborate with cross-functional teams, including engineering and design, to execute product strategies. • Monitor market trends, competitor offerings, and regulatory changes to keep our B2B solutions competitive. • Define key product KPIs and ensure continuous improvement based on data-driven insights.