GoDaddy logo
GoDaddy

GoDaddy is a web services platform that helps individuals and businesses worldwide start, grow, and manage their online presence. GoDaddy employs team members a

Senior Site Reliability Engineer

Location

India

Posted

22 hours ago

Salary

0

Seniority

Senior

No structured requirement data.

Job Description

Senior Site Reliability Engineer

GoDaddy

Role Description Join our team as a Senior Site Reliability Engineer to drive availability, performance, and operational excellence across our security platforms. - Own reliability outcomes for security platforms by defining SLIs/SLOs and error budgets; build actionable alerting, dashboards, and runbooks. - Architect and implement high availability, capacity planning, and disaster recovery for IDS/IPS, DDoS mitigation, and supporting services. - Design zero/minimal-downtime maintenance and upgrade strategies for OS, firmware, and signature updates. - Automate deployments, configuration, and compliance using SaltStack and Python. - Operate and improve a heterogeneous stack: TrendMicro TippingPoint IPS, Suricata, NetScout/Arbor Sightline/TMS, HAProxy, Nginx, Juniper, Palo Alto, Kentik/KProxy. - Build and evolve observability: Icinga alerting, Grafana dashboards, InfluxDB metrics, rsyslog pipelines; drive SLO-based alerting and noise reduction. - Lead incident response within a 24/7 on-call rotation; act as incident commander, drive rapid mitigation, and run blameless postmortems with durable fixes. - Reduce toil through self-service tooling, APIs, and automated health checks; champion reliability reviews and game days/chaos testing. - Ensure audit-ready operations aligned to WebTrust and PCI-DSS; uphold change management, configuration baselines, and access controls. - Collaborate with Network Engineering, Security Architecture, Hosting, and Product teams; mentor and provide technical guidance to 2–3 contractors. - Maintain high-quality operational documentation, SOPs, and architectural diagrams. Qualifications - 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems; experience with network/security platforms. - Expert-level SaltStack for configuration management and automation (e.g., Puppet, Ansible). - Strong Linux administration and troubleshooting; deep understanding of TCP/IP, routing, L4–L7, and load balancing. - Proficiency in Python for automation, tooling, and integrations; familiarity with software engineering practices (code reviews, testing, CI/CD). - Observability at scale: Icinga, Grafana, InfluxDB, and rsyslog. - Git-based workflows and Infrastructure as Code concepts. - Proven effectiveness in a 24/7 operations environment with on-call responsibilities and incident management. - Excellent technical writing and documentation skills; ability to lead and mentor contractors. Requirements - Hands-on administration of IDS/IPS and DDoS platforms (TrendMicro TippingPoint, Suricata, NetScout/Arbor Sightline/TMS). - Experience with HAProxy and Nginx; Juniper and Palo Alto administration. - Bachelor’s degree in Computer Science, Information Technology, or related field. - Industry certifications (Security+, CISSP, Linux+). - Experience in web hosting, ISP, or managed service provider environments. - Background in incident response, change management, and compliance audits. - Experience operating hybrid cloud/on-premises infrastructure; understanding of WebTrust and PCI-DSS operational requirements. Benefits - Paid time off. - Retirement savings (e.g., 401k, pension schemes). - Bonus/incentive eligibility. - Equity grants. - Participation in our employee stock purchase plan. - Competitive health benefits. - Family-friendly benefits including parental leave.

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