Title: Medical Insurance Collector Location: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA, United States Job Description: Full-time • Work From Home Finance Accounting Billing Claims and Revenue Job ID: 4529218 Introduction This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Medical Insurance Collector Job Summary and Qualifications The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!  What you will do in this role:  - Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.  - Review EOB’s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.  - Identify problem accounts and escalate as appropriate.   - Maintain compliance with pool completion requirements.   - Maintain required productivity and QA standards.   - Document in the patient account record to identify actions taken on the account.   - Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.    What qualifications you will need:   - Minimum of 1-yearrelated experience required, preferably in healthcare. Relevant education may substitute experience requirement.  - Previous experience with Insurance Follow Up is preferred. - This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted. - Ability to work uninterrupted for shift (not including breaks/lunch) Benefits Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: - Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services - Wellbeing support, including free counseling and referral services - Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence - Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling - Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing - Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Note: Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you find this opportunity compelling, we encourage you to apply for our Medical Insurance Collector opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!

Role Description Are you passionate about helping patients navigate complex insurance and reimbursement processes? We are seeking an Insurance Verifier to serve as a trusted resource for patients, healthcare providers, and payer organizations. In this role, you will use your knowledge of insurance verification, prior authorizations, reimbursement processes, and financial assistance programs to help patients gain timely access to critical therapies. This is an excellent opportunity for professionals with healthcare, pharmacy, insurance, reimbursement, or call center experience who enjoy problem-solving, customer service, and making a meaningful impact on patient outcomes. What You'll Do - Investigating and verifying medical and pharmacy insurance benefits, reimbursement options, and financial assistance programs. - Processing, monitoring, and managing prior authorizations and appeals to help patients initiate or continue therapy without interruption. - Communicating with patients, healthcare providers, insurance carriers, and internal teams to ensure accurate and timely resolution of coverage issues. - Reviewing insurance information, identifying discrepancies, and documenting findings in multiple systems. - Researching pharmacy and medical benefits using payer portals, internal resources, and direct communication with insurance companies. - Providing regular status updates to providers and patients via phone, fax, and electronic systems. - Supporting quality initiatives by identifying issues, participating in audits, and ensuring compliance with established procedures. - Maintaining accurate patient demographic and insurance information while safeguarding sensitive data. - Ensuring compliance with HIPAA regulations, pharmacy laws, and organizational policies. - Collaborating with cross-functional teams to improve processes and enhance the patient experience. Qualifications - High School Diploma or GED required; Associate's or Bachelor's degree preferred. - 3-4 years of experience in a healthcare reimbursement, insurance verification or prior authorizations (REQUIRED). - 3-4 years of healthcare call center (REQUIRED). - Knowledge of commercial and government insurance plans, medical and pharmacy benefits, reimbursement processes, insurance verification, prior authorizations, appeals, and specialty pharmacy operations. - Strong problem-solving, organizational, and multitasking abilities. - Excellent verbal and written communication skills. - Detail-oriented with a commitment to accuracy and quality. - Proficiency with Microsoft Office applications and the ability to learn new systems quickly. - Ability to work independently while maintaining productivity and quality standards. - Access to a secure, private workspace for remote work. Requirements - Top candidates will have experience within pharmacy benefits verification. Benefits - 100% Remote Work Environment - Opportunity to make a direct impact on patient access to life-changing therapies - Collaborative, mission-driven team culture - Comprehensive training and professional development - Exposure to healthcare reimbursement, insurance operations, and specialty pharmacy services - Career growth opportunities within a dynamic healthcare organization Job Type & Location This is a Contract position based out of Orlando, FL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Jul 24, 2026.

Role Description This is a remote position. We are looking for candidates who are located in Romania or Moldova. This is a full time, US hours 8:30AM - 5:00PM EST (3:30PM - 12:00AM RO). International Insurance Group is looking for a motivated and customer-focused Insurance Sales Support Specialist to join our team. This position is responsible for proactively contacting prospective clients, previous customers, and existing clients to identify insurance opportunities, qualify leads, gather information for insurance quotes, and schedule opportunities for our licensed agents. The ideal candidate is friendly, organized, comfortable making outbound calls, and enjoys building relationships while providing outstanding customer service. Key Responsibilities - Contact prospective clients who have previously requested quotes. - Reach out to former clients to earn back their business. - Contact existing customers who have only Home or only Auto insurance and offer bundled insurance quotes. - Explain the benefits of comparing insurance options with our agency. - Gather all information necessary to prepare accurate insurance quotes, including: - Personal information - Driver information - Vehicle information - Property details - Current insurance information - Coverage preferences - Enter and maintain accurate customer information in the CRM system. - Schedule appointments or transfer qualified opportunities to licensed insurance agents. - Follow up with prospects and clients as directed. - Maintain detailed notes of all conversations and activities. - Meet daily outbound call, lead generation, and appointment-setting goals. - Build positive relationships while delivering exceptional customer service. Requirements - Previous customer service, sales, telemarketing, or call center experience preferred. - Excellent verbal and written communication skills. - Comfortable making a high volume of outbound calls. - Strong organizational and time management skills. - Ability to build rapport and overcome objections professionally. - Basic computer skills and experience working with CRM software. - Ability to multitask and accurately document conversations. - Insurance industry experience is a plus but not required (training will be provided). - Bilingual (English plus Ukrainian, Romanian or Russian) is a strong advantage. Preferred Skills - Professional phone etiquette - Active listening - Attention to detail - Positive attitude - Self-motivated and goal-oriented - Team player - Ability to learn insurance products quickly Performance Metrics - Number of outbound calls completed - Quotes generated - Qualified appointments scheduled - Data accuracy in the CRM - Follow-up completion rate - Customer satisfaction - Conversion of prospects into quoting opportunities Benefits - You can Work from Home. - We offer a competitive pay scale & Meal Tickets. - You will have career growth opportunities with International Insurance Group. - You will become a professional working in the insurance field, in one of the largest industries in the United States. - Paid extensive Training & Mentorship Program. - Paid Vacation Time, Federal Holidays and paid Bereavement time. - You will be a part of a well-established, 100 employee agency which ranks in the top 1% of agencies for great customer experience. - You will have a voice. We consistently invite our staff to provide feedback about their work experience. - You will have the access to represent over 25 top insurance carriers in the industry, throughout 30 states, specializing in personal lines, life, commercial and trucking.

Role Description The Insurance AR Supervisor works under the direct supervision of the Insurance AR Manager and is responsible for managing the day-to-day operations and staff of the Collections team. Duties include: - Direct personnel management of the team - Participating in all collections daily functions including policies and procedure development - Running daily and weekly reports - Performing team audits and ongoing training of the team - Monitoring A/R and overseeing day-to-day activities - Maintaining assignment of payers and identifying patterns and global issues Excellent verbal and written communication skills required for reporting findings to management. Responsibilities - Review Insurance A/R monthly for identification of excess aging brackets - Review monthly benchmarks for staff and prepare reports for distribution and discussion - Monitor tasks for aged and high balance accounts - Review and approve all collection adjustments (write-offs, refunds, collection agency referral, probate) up to approved threshold from each collector daily - Receive, track and review medical record requests escalating priority requests for manager approval - Conduct training of new collectors and ongoing training with collection team - Perform daily collections duties including discussing accounts with patients, setting up payment arrangements, insurance refiles and appeals, and other collector duties as needed for coverage - Assist in the development of team policy and procedure manuals as directed by manager - Monitor and report volume of work as well as any outstanding issues to applicable manager - Assess workflow and develop strategy to complete all necessary work prioritizing tasks as necessary - Review & approve employee time for semi-monthly payroll - Monitor overtime - Monitor occurrences for counseling related to the attendance policy - Manage employee activity such as interviews, job performance, quarterly performance reviews and disciplinary actions with appropriate approvals as required - Complete PeX plans quarterly for review with manager and staff - Manage employee relations issues appropriately as they arise and escalate to manager as necessary - Prepare end of month report highlighting pertinent issues for management review - Assist in various projects and other duties assigned by manager - Additional responsibilities as assigned to help drive our mission of improving the lives of everyone living with cancer Qualifications - Bachelor’s degree or equivalent healthcare related experience preferred - Basic understanding of oncology practice management preferred, in-depth understanding of insurance Requirements - Knowledge of insurance coverage guidelines - Excellent written and verbal communication skills - Ability to apply good judgment - Ability to meet deadlines - Knowledge of clinic office procedures, medical practice and medical terminology - Strong knowledge of Windows-based software applications (e.g., Word, Excel, Outlook) - Excellent Customer Service skills - Attendance is an essential job function