• Serve as a subject matter expert on IT internal controls, providing guidance and education to IT and business partners • Assist in the testing of the IT SOX controls, including IT general controls (ITGCs), automated controls (ITACs), and key report testing • Lead walkthroughs of key business processes and underlying technology, collaborating with IT and business process owners to design effective and efficient controls • Create and maintain detailed IT SOX documentation, including IT process flowcharts, risk and control matrices, and testing workpapers • Conduct IT risk assessments to identify, evaluate, and prioritize technology-related risks to financial reporting and business operations • Evaluate IT control deficiencies to understand root cause and impact and work with process and control owners to develop and track effective remediation plans • Evaluate controls and processes for opportunities to leverage automation and new technologies, reducing manual effort and improving control effectiveness • Assist in the execution of the audit plan, including the performance of risk assessments and coordination of internal audit testing • Serve as a liaison for external auditors and support documentation requests

• Investigate credit and financial information for prospective and existing commercial clients. • Analyze business and personal financial statements, tax returns, cash flow, collateral, and sources of repayment. • Prepare credit approval packages, spreadsheets, summaries, and written analyses for loan decision makers. • Support new, renewed, and existing loan requests ranging from simple to moderately complex. • Ensure all work complies with internal policies, procedures, security requirements, and applicable regulations.

• Support and maintain assigned services and systems • Monitor, analyze and plan upgrades • Resolve production issues while maintaining Customer Service Level Agreements • Execute project tasks as assigned • Adhere to quality assurance standards • Contribute to ongoing process to integrate end users requests • Analyze and provide recommendations relating to application build

• Support and maintain assigned services and systems • Work with team to monitor, analyze and plan upgrades • Monitor the production issue queue and resolve issues while maintaining Customer Service Level Agreements • Execute project tasks as assigned • Adhere to and enhance quality assurance standards, systems development and delivery methodologies • Contribute to ongoing process to integrate end users requests with software functionality • Analyze and provide recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use • Demonstrate diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment • Participate in on call rotation • Contribute to the maintenance of application/technical documentation and architecture diagrams