Role Description As a Program Coordinator for Community Impact, you will be responsible for supporting the global infrastructure that supports 90,000 employees in their philanthropic efforts, ensuring our give-back activities are both impactful and efficient. In this role, you will lead enterprise-wide initiatives that integrate Cisco’s purpose with measurable performance goals. Your day-to-day impact will include: - Help build a best-in-class Community Impact Program and experience for employees - Drive global community impact engagement by providing support to employees, Community Impact Champions, Inclusive Communities (ERGs), and business units through the Community Impact Portal (Cisco’s Benevity platform), facilitating seamless volunteer management, fundraising, and donation matching - Review and approve/decline employees’ external donation match requests - Review and approve/decline employees’ match eligible volunteer hours - Review and approve/decline employee created volunteer opportunities - Respond to employee inquiries about the Matching Gifts Program and the Community Impact Portal - Collaborate with the broader Community Impact Team to provide general Community Impact programmatic administrative tasks - Support relevant global community focused teams to support their use of the Community Impact Portal - Demonstrate a commitment to supporting fellow team members to ensure a cohesive and high-performing work environment. Qualifications - 1.5+ years' work experience in corporate social impact, corporate social responsibility, or ESG, spaces - 1.5+ years’ experience managing Benevity’s Spark platform, specifically reviewing employee match requests, employee volunteer time, and employee volunteer opportunities - Bachelor's degree in Communications, minor in Marketing - 1 year experience building Airtable Bases and Forms, managing SharePoint Folders and Sites, scheduling Webex meetings and participating in Webex Spaces Requirements - Master's degree in Digital Marketing - 1+ years of work experience with strong preference toward experience in social impact, corporate social responsibility, or ESG, spaces - Strong interpersonal skills and demonstrated ability to build lasting relationships and engage effectively with diverse stakeholders. - Natural communicator and collaborator, adept at building rapport - Proven dedication to community engagement through active volunteerism, or professional experience within the nonprofit sector - Adaptable and comfortable in an ever-changing environment, able to shift and redirect efforts and focus as required - Proficiency in tools such as Airtable, SharePoint, and Outlook Benefits - Medical, dental and vision insurance - 401(k) plan with a Cisco matching contribution - Paid parental leave - Short and long-term disability coverage - Basic life insurance - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco - Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees - Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use - 80 hours of sick time off provided on hire date and each January 1st thereafter - Additional paid time away may be requested to deal with critical or emergency issues for family members - Optional 10 paid days per full calendar year to volunteer