• This role is field-based, and candidates should live within a reasonable distance from the primary city • Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts • Build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives • Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance • Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call • Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance

• Execute brand strategy and tactics in field, sales performance • effectively manage assigned territory and targeted accounts • build strong customer relationships and customer needs solving capability to maximize short and long term sales performance • deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. • create pre-call plan objectives and execute post-call evaluation • handle objections, misunderstandings, concerns • aspire to serve customer needs, expectations and challenges • develop and execute a call plan that achieves set call metrics • continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise • differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates

• Execute brand strategy and tactics in field and sales performance • Effectively manage assigned territory and targeted accounts • Build strong customer relationships • Differentiate AbbVie’s value proposition with health providers assigned • Create pre-call plan objectives and execute post-call evaluation

Role Description This role involves managing contract-related communications, processing submissions, and ensuring efficient workflows. The ideal candidate will excel in handling inquiries, managing email buckets, and supporting claims and network processes. Key Responsibilities: - Contract Management: Handle contract-related emails and ensure processes are followed accurately. - Inquiry Intake and Distribution: Manage incoming inquiries, categorize them appropriately, and distribute them to the relevant teams or individuals. - Submission Processing: Process submissions from providers. - Email Management: Oversee and manage email, ensuring timely responses and organization of communications. - Claims Reprocessing: Assist in reprocessing claims as needed to support network operations. Qualifications - High School Diploma or GED required; Bachelor’s degree preferred. - Minimum of 1 year in a dental office environment or dental payer. - Knowledge of dental terminology is highly preferred. - Strong customer service skills. - Strong organizational, prioritization, and time management skills. - Detail-oriented with the ability to work independently and meet objectives. - Intermediate knowledge of Microsoft Office Suite. - Ability to utilize available resources to research issues and follow through until resolved. - Strong verbal and written communication skills in English; bilingual skills are a plus. Requirements - Knowledge of dental terminology, credentialing, and provider contract processing is highly preferred. Benefits - Medical, dental & vision. - Critical Illness, Accident, and Hospital. - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. - Life Insurance (Voluntary Life & AD&D for the employee and dependents). - Short and long-term disability. - Health Spending Account (HSA). - Transportation benefits. - Employee Assistance Program. - Time Off/Leave (PTO, Vacation or Sick Leave). Company Description This is a Contract position based out of Atlanta, GA. The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: This is a fully remote position. This position is anticipated to close on Jul 24, 2026.