Role Description Dane Street wants you to join our dynamic team of expert reviewers! In this role, you will have the opportunity to utilize your medical expertise to conduct thorough reviews of clinical cases. This telework opportunity allows you to customize your schedule as a 1099 independent contractor. - Evaluate medical records - Provide clinical summaries - Engage in peer communications - Answer specific questions posed by our clients We are on the lookout for talented professionals in the following area: - Dermatology Be a part of a team that values your skills and dedication to improving patient care. Your expertise is vital to helping us deliver high-quality healthcare assessments. Qualifications - Board Certified in Dermatology - Current, unrestricted D.C., MD or VA Medical License - 5+ years of clinical practice experience Requirements - Attends all required orientation and training - Maintains proper credentialing, state licenses, and any certifications or requirements necessary to perform the job Benefits - Independent consultant role allows for schedule flexibility and predictable work hours - You choose services and case types, dictate volume, and conduct this work based on your scheduled availability - No doctor/patient relationship is established, and no treatment is provided; these are advisory-only opinions - Dane Street offers a streamlined case flow and a user-friendly work portal - We facilitate all communication, organize and sort all medical records, support all administrative processes, prep cases extensively, and ensure the quality and timely delivery of all determinations/reports - A chronological listing of medical records as well as all treatment guidelines used to make a determination are provided in an easy, click-to-view format - Dane Street offers initial training as well as an ongoing point of contact should you have any questions about completing reviews

• Lead, manage, and inspire a team of engineering service professionals to deliver efficient, high quality service. • Develop and implement service strategies that drive business growth and improve customer satisfaction. • Monitor, analyse, and improve service performance metrics, taking proactive corrective action where required. • Maximise utilisation and operational effectiveness of the field engineering team. • Oversee recruitment, onboarding, training, supervision, and ongoing development of team members. • Conduct performance reviews, coaching, and provide regular feedback to support team growth. • Foster a collaborative, accountable, customer focused, and inclusive team culture. • Ensure delivery of all contractual commitments on time and within agreed scope. • Build and maintain strong relationships with end customers to ensure exceptional service outcomes. • Manage and resolve customer issues using formal complaint management tools. • Collaborate effectively with internal stakeholders including Service Account Managers, Coordination & Spares Team, Technical Support (Level 1–4), Field Service Engineers, QHSE, Project Managers, and European Operations teams. • Identify opportunities to expand service offerings and support proposal development alongside Account Managers and Sales Support. • Maintain accurate and up to date service documentation, procedures, manuals, and reports. • Ensure compliance with Health & Safety, QHSE, and quality standards. • Stay current with new technologies, service offerings, and industry developments. • Demonstrate ethical leadership aligned with the company’s Code of Conduct. • Travel to customer sites across the UK, with occasional international travel as required.

• Reporting directly to the Regional Manager, and as the 'head of' the home, you’ll lead a dedicated team in providing exceptional care and creating a warm, supportive environment for residents, families, and staff. • Find the best way forward for our residents and people • Run a tight ship - maintaining efficiency and operational safety • Keep the lights on and making sure revenue targets are met • Inspire your team to perform and grow • Build ties with the community to everyone’s benefit

• Own talent acquisition end to end. Scope briefs with cluster heads and onshore hiring managers, source through Naukri and LinkedIn Recruiter, screen, and roll out offers within agreed bands. You hold a point of view on briefs and reshape them when needed. • Launch Contour's employer brand in India from scratch. LinkedIn, AmbitionBox, Glassdoor, Naukri: you’ll grasp what we stand for, shape it with us, and own how the India story gets told. • Set up a campus hiring program. Identify target colleges, build placement cell relationships, represent Contour at hiring drives. Run it from a low base in year one. • Advise on team-level people decisions. Performance conversations, restructures, and exits within cluster heads' teams. You arrive with a recommendation and run point on execution, bringing in the HR advisor for legal review where needed. • Partner with onshore P&C. You report to the Head of India Operations and work closely with our Chief Experience Officer (Head of P&C across the group) on wording, playbooks, and policy alignment. They set standards; you localize for India. • Run HRIS and ATS operations. Configure and optimise Zoho Recruit (ATS) and Rippling (HRIS), and report from them. • Coordinate the external HR advisor and L&D freelancer. Brief them, hold them to deliverables, integrate their work into your function. • Hire and lead your team. Add reports as volume justifies. You are accountable for outputs. If a better tool exists for something we are doing manually, make the case and we will back it.