Role Description The HR Administrator is responsible for providing administrative support across the contractor and employee lifecycle, with a primary focus on: - Onboarding - Contract administration - Recruitment coordination - HR record management - Interview scheduling This role is instrumental in ensuring all HR and recruitment processes are completed accurately, efficiently, and in accordance with company procedures. Working closely with the HR Manager, Recruitment Team, Account Managers, Operations Team, and clients, the HR Administrator will: - Coordinate onboarding activities - Maintain HR systems and databases - Support recruitment administration - Ensure a seamless experience for both candidates and contractors Qualifications - Diploma or Degree in Human Resources, Business Administration, or a related field - Minimum of 2 years' experience in an HR Administration, Recruitment Administration, or Human Resources support role - Strong proficiency in CRMs, Google Docs, ATS - Experience maintaining HR databases and employee records - Experience coordinating onboarding and recruitment administration - Excellent organisational, communication, and time management skills Requirements - Ensure all information required for contract generation is accurate and complete, including: - Start dates - Salary and remuneration details - Client billing rates - Paid Time Off (PTO) allocations - Full-time or Part-time status - Equipment requirements - Assist with contract amendments, queries, addendums, and contractual updates where applicable - Maintain accurate employee and contractor records across all HR systems - Add all new contractors to the Employee Database and update records as required - Maintain termination records and ensure contractor databases remain accurate and up to date - Update monthly new hire reports and HR tracking documents - Assist with payroll preparation sheet by ensuring new starter information is complete before payroll deadlines - Monitor probation review dates where applicable - Maintain HR files and ensure all documentation is complete, organised, and compliant - Maintain equipment allocation records for contractors - Ensure confidentiality of all employee, contractor, and company information - Preparation of increase, promotion and confirmation letters for contractors - Monitor recruitment channels and interview feedback to ensure all successful hires are captured and progressed through the onboarding process - Prepare candidates for interviews by providing interview guidance, confirming role details, explaining interview expectations, and ensuring they are fully prepared - Coordinate and schedule interviews between candidates, clients, recruiters, and Account Managers - Manage interview calendars, send interview invitations, confirmations, reminders, and follow-up communications - Liaise with clients, candidates, recruiters, and Account Managers to coordinate interview availability and reschedule interviews when necessary - Assist with updating and maintaining the Recruitment Tracker - Upload and maintain criminal background checks and recruitment documentation - Maintain accurate recruitment records and provide administrative support throughout the recruitment process - Assist the HR Manager and Recruitment Team with additional recruitment administration as required - Coordinate with the Operations Team regarding equipment requirements for all new contractors - Ensure equipment requests are submitted accurately and within required timelines - Assist with equipment recovery and tracking during contractor offboarding - Maintain accurate information across all HR systems, databases, and trackers - Ensure employee and contractor data is accurate, complete, and regularly updated - Assist with HR reporting and monthly administrative reporting requirements - Support HR audits by maintaining organised and compliant documentation - Identify discrepancies in HR records and resolve them promptly - Provide administrative support to the HR Manager - Assist with implementing and maintaining HR policies, procedures, and Standard Operating Procedures (SOPs) - Build positive working relationships with internal teams, contractors, and clients - Ensure a high level of professionalism, confidentiality, and customer service in all interactions - Perform any other reasonable HR administrative duties as assigned Benefits - Full-Time, Remote position - Working Hours: SAST (10am-9pm) - Salary: South African Rand (ZAR) Company Description

• Support delivery of HR operational services across the employee lifecycle • Manage and coordinate onboarding, offboarding, contractual changes, employee documentation, and employee lifecycle administration • Support payroll impacting changes and ensure timely, accurate communication with Payroll and HR Operations teams • Maintain accurate and compliant employee records, HR systems data, documentation, and case files • Provide International benefits Co-ordination & administration support • Operate within established HR governance, escalation, and employee relations frameworks • Provide first line HR guidance and operational employee relations support to managers and employees across the international population

• Provide HR support to HCM Unlocked Fractional HR clients in various HR-related topics including employee relations matters and resolve any issues that may arise with efficient problem-solving. • Serve as primary HR point of contact for an assigned portfolio of clients by building trusted advisor relationships and understanding each client's business, culture, workforce, and HR priorities. • Provide day-to-day HR guidance on employee relations matters which include coaching client administrators and/or managers regarding employee performance, documentation, workplace issues, and policy interpretation, when applicable support workplace investigations and documentation as appropriate. • Recommend HR best practices while recognizing when strategic or legal issues require escalation. • Support talent management and employee development initiatives. • Ensure legal compliance of HR state and federal regulations and applicable employment laws, and update policies/procedures as required. • Assist in development and implementation of HR policies and procedures including creation, updates, and maintenance of Employee Handbook. • Support clients with ad hoc policy and procedure governance and updates to ensure employee safety while providing recommendations on how to continually improve processes. • Prepare documentation, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver exceptional new hire experience. • Utilize HRIS software to manage employee recordkeeping, status changes, benefits, leaves, and absence administration. • Maintain employee files and records in electronic and/or paper format including benefits and attendance records. • When needed, oversee recruitment process by posting requisitions, identifying candidates, conducting background screenings, and issuing offer letters. • Support clients in managing various information requests from governmental agencies, such as unemployment. • Support clients in executing upon their performance management process including new hire reviews, discipline, and mid-year/full year appraisals depending on client needs. • Identify opportunities for process improvements and additional service offerings. • Identify risks, service gaps, and opportunities to improve the client overall experience with HCM Unlocked. • Contribute to process improvements, knowledge sharing, templates, and best practices across the HR consulting team.

- Lead and manage organizational design and structure initiatives, aligning HR strategies with P&L drivers and operational goals; - Collaborate with senior leadership to optimize team structures for maximum operational efficiency; - Implement structural practices for effective achievements for both business and functional goals; - Support and develop C-level managers in organisational and team management; - Lead strategic workforce planning, identifying critical roles and developing succession plans; - Accurately forecast staffing requirements in accordance with business expansion and goals; - Oversee the HR budgeting process, ensuring it is in sync with the broader organizational objectives; - Regularly monitor, control, and report on HR budget execution and financial performance; - Establish, track, and evaluate key HR metrics to gauge the effectiveness of HR strategies and initiatives; - Perform data analysis to derive insights for continuous improvement in HR processes; - Develop and administer employee retention programs aimed at enhancing engagement and satisfaction; - Systematically assess and address factors impacting employee retention, providing actionable solutions; - Planning, execution, and administration of the company's compensation framework; - Ensure alignment of compensation strategies with market trends and organizational objectives; - Participation in the development of salary ranges and compensation schemes; - Develop fair and transparent bonus schemes for various roles and functions within the budget.