Title: Success Mentor Location: Staten Island, New York, United States Department: Direct Services Job Description: Job Category: Direct Services Requisition Number: SUCCE001416 Part-Time Curtis High School Staten Island, NY 10301, USA Pay or shift range: $20 USD to $25 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Job Details Description Salary: $20.00 - $25.00/hour Position Summary: Children’s Aid is the lead partner for the Curtis High School Community School initiative in Staten Island. Through this partnership, Children’s Aid brings a robust array of resources to support the academic success, health and emotional wellbeing of our students and families. To this end, Children’s Aid is seeking qualified and dedicated candidates to serve as success mentors for a caseload of students who have been identified as needing additional academic support during the school session. The candidate must have a strong knowledge of High School Science and Math. Essential Duties: - Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures. - Provide students grade 9-12 personalized academic assistance, helping students with homework, assignments, projects, study strategies and exam prep. - Assist program staff in school wide activities. - Guide students to participate in other program activities and resources available. - Actively participate in weekly team meetings, supervision and Children’s Aid trainings. - Collaborate with DOE staff to communicate with parents regarding attendance, performance, improvement, and effort. - Provide 1-1 support to students around attendance, academic performance and effort. - Communicate with the Program Director and Community School Director on any issues that may affect participants’ academic performance and/or attendance. - Implement attendance improvement interventions for students who have been identified as chronically absent. - Perform other related tasks as requested by Program Director and/or Community School Director. - Perform other duties as assigned. Minimum Qualifications: - Associates required, Bachelor’s preferred. - 2-3 years of youth development experience with proficiency in Science and Math subjects, preferred. Key Competencies: - Strong verbal and written communication skills. - Exceptional group management, problem-solving and conflict resolution skills. - Ability to work as part of a team within a school community. It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy. The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics. Qualifications Behaviors Preferred Team Player : Works well as a member of a group Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well Dedicated : Devoted to a task or purpose with loyalty or integrity Education Required Associates or better. Preferred Bachelors or better. Experience Preferred 2-3 years of youth development experience with proficiency in Science and Math subjects, preferred.

• Trabajo en atención al cliente postpago Peru • Modalidad REMOTA 100% • Horario de 12pm a 9pm / 1pm a 10pm • Turno Tarde • Descanso rotativo: 1 día a la semana

• Order Lifecycles: Actively generate, verify, and monitor Sales Orders and corresponding vendor Purchase Orders with rigorous attention to detail. • Inventory Tracking: Coordinate regular cross-checks between current system-wide stock levels and customer demands to minimize fulfillment gaps or delays. • Customer & Vendor Interface: Handle inbound support tickets, order confirmations, and shipment statuses with speed and absolute professionalism via secure enterprise tools and telephone communication. • Systems Administration: Execute accurate data entry across internal records, ensuring status tracking logs are uniformly up to date.

• Guide patients through the onboarding process and answer questions related to their membership and treatment • Monitor medication refill needs and follow up on refill requests with patients/providers • Assist patients with scheduling and tracking follow-up appointments • Track medication orders and shipment status • Communicate regularly with pharmacy representatives regarding orders, delays, and updates • Coordinate with the medical team to relay patient updates and provider recommendations • Respond to patient messages in a timely, professional, and empathetic manner • Complete administrative and back-office tasks to support daily operations • Maintain accurate patient records and documentation