• Verify patient insurance eligibility, benefits, authorization requirements, and referral needs prior to services. • Obtain referrals from primary care providers and referring physicians, ensuring all referral requirements are met prior to scheduling or treatment. • Track referral status and proactively follow up with provider offices, payers, and patients to ensure referrals are received and remain valid. • Accurately document insurance coverage, benefit information, referrals, and eligibility details within internal systems. • Communicate insurance coverage, patient financial responsibility, estimated out-of-pocket costs, and Oshi's billing model in a clear, professional, and empathetic manner. • Research and resolve eligibility, coverage, referral, and insurance discrepancies that may impact patient care or reimbursement. • Monitor eligibility verification queues, insurance changes, pending requests, and coverage updates to ensure timely resolution. • Identify and resolve claim rejections related to eligibility, benefits, coverage, or referral issues. • Maintain open communication with patients, providers, payers, and internal stakeholders to resolve eligibility, referral, and insurance-related questions. • Collaborate with Billing, Accounts Receivable, Clinical Operations, and other cross-functional teams to improve patient access, billing accuracy, and reimbursement. • Analyze eligibility, referral, and benefit verification data to identify trends, root causes, and opportunities for process improvement. • Monitor and report on eligibility, referral, and verification metrics to support operational performance and continuous improvement. • Contribute to workflow enhancements that improve operational efficiency, reduce claim denials, and enhance the patient financial experience. • Ensure compliance with organizational policies, payer requirements, HIPAA, and healthcare billing and eligibility regulations.

Role Description Bowman has an opportunity for a Human Resources Coordinator II - Benefits to join our team remotely. This role provides administrative and coordination support for the Benefits team, delivering responsive, accurate service to employees and management. Responsibilities include assisting employees with: - Benefit enrollments - Benefits qualifying life events (QLEs) - COBRA administration - Tuition assistance programs - General benefits inquiries Responsibilities - Perform work under moderate supervision, receiving direction on moderately complex assignments. - Coordinate benefits onboarding activities for new employees. - Educate new hires on eligibility, enrollment deadlines, and available benefit options. - Monitor completion of benefit enrollment requirements. - Process and verify new hire benefit elections within established timelines. - Review and process employee requests related to marriage, divorce, birth/adoption, loss of coverage, reduction in hours, and dependent changes. - Verify supporting documentation and ensure compliance with plan rules and deadlines. - Communicate status updates and next steps to employees. - Process tuition reimbursement and educational assistance requests. - Verify eligibility and required documentation. - Track approvals, reimbursement status, and payment processing. - Communicate program guidelines and deadlines to employees. - Assist with COBRA eligibility reviews, benefits carrier file errors, and notifications. - Assist in the support of training and development activities organized by the department. - Ensure the integrity and confidentiality of all HR-related information and communications. Success Metrics and Competencies - Ability to effectively communicate with all levels of the organization and external partners. - High degree of discretion and ability to manage highly confidential information. - Highly motivated and problem-solving attitude. - Strong sense of urgency in responding to constituents. - Effective verbal and written communication skills. - Self-reliance and ability to operate independently with limited direction. - Effective working relationships with internal leaders and peers. - Ability to effectively manage multiple time-sensitive tasks. Qualifications - High School Diploma or GED equivalent required; B.S. degree in human resource management, business administration, or another related field preferred. - Two or more years (2+) of HR experience required. - Basic knowledge of general HR principles, COBRA, and applicable state and federal laws. - Proficient with Microsoft Office Suite, especially Excel and PowerPoint. - Experience using HRIS systems and databases, UKG Pro preferred. Benefits - Medical, dental, vision, life, and disability insurance - 401(k) retirement savings plan with company match - Paid time off, sick leave, and paid holidays - Tuition reimbursement and professional development support - Discretionary bonuses and other performance-based incentives - Employee Assistance Program (EAP), wellness initiatives, and employee discounts - Eligibility for certain benefits may vary based on position, location, and employment status.

• Own day-to-day HR operations for RemotePass's internal, globally distributed team, keeping everything running reliably • Maintain the operational backbone of the HR function: processes, policies, documentation, and systems. Most of this exists. Your job is to keep it current, fix what's broken, and simplify where it makes sense • Be the go-to point of contact for the team on any HR query or issue, resolving matters promptly and with care • Run performance review cycles end-to-end, from set-up and coordination through to follow-through • Lead and support the TA function, staying hands-on with hiring where needed and keeping the recruitment pipeline moving • Lead, coach, and develop the team as RemotePass expands, balancing your own delivery with managing others • Maintain compliance with internal HR policies and local employment requirements across the countries where our team works • Track and report on the metrics that matter: time to hire, onboarding completion, ticket resolution, and compliance status • Collaborate cross-functionally with leadership, Finance, and Payroll to ensure a seamless experience for the internal team

Role Description We are seeking a dynamic and highly adaptable Human Resources Business Partner (HRBP) to support local business operations and serve as a trusted advisor to leadership. The ideal candidate will bring strong expertise in employee relations, compliance, and HR program execution, with the ability to operate independently and drive initiatives in a fast-paced, evolving environment. - Partner with leadership to align HR strategies with business objectives. - Provide coaching and guidance on employee relations, performance management, and organizational effectiveness. - Analyze HR data and trends to support decision-making and improve workforce outcomes. - Serve as the primary resource for employee relations matters, including investigations, conflict resolution, and workplace issue management. - Support disciplinary actions and terminations while ensuring consistency and compliance. - Ensure compliance with applicable employment laws, regulations, and company policies. - Oversee daily HR operations, including employee lifecycle administration and benefits coordination. - Maintain accurate and compliant employee records within HR systems. - Track and ensure completion of required training programs, including safety, compliance, and certification requirements. - Support employee development, performance management, and succession planning initiatives. - Drive employee engagement, retention, and recognition programs. - Support hiring activities as needed, including interview coordination and onboarding. - Coordinate background checks and employment eligibility verification processes. Qualifications - Bachelor’s degree in Human Resources, Business Administration, or a related field required. - A minimum of 5 years of progressive Human Resources experience. - Experience supporting technical, engineering, manufacturing, or similar environments (preferred). - Experience working in a high-growth or evolving organization (preferred). - Strong interpersonal and relationship-building skills. - Proven ability to collaborate effectively with cross-functional teams and leadership. - Excellent written and verbal communication skills. - Strong conflict resolution, negotiation, and problem-solving abilities. - High level of integrity, professionalism, and discretion. - Strong organizational and time-management skills with the ability to manage competing priorities. - Analytical mindset with strong decision-making capabilities. Requirements - Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). - Human Resource Information Systems (HRIS). - Applicant tracking and performance management systems (as applicable). - Data reporting and analytics tools (preferred). - Ability to work in a standard office or remote environment. - Ability to use a computer and other office equipment for extended periods. - Ability to communicate effectively via phone, video, and in-person meetings. - Flexibility to work outside of standard business hours as needed to support a global workforce across multiple time zones. - Ability to travel to support business needs. Company Description AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected.