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KnowBe4

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Regional Channel Account Manager – TOLA

Account ManagerSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 2010H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

1 day ago

Salary

$150K - $200K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishSalesforce

Job Description

Regional Channel Account Manager – TOLA

KnowBe4

• Build and maintain strong relationships with key partners reselling KnowBe4 products across the TOLA region • Develop and execute a regional territory plan that prioritizes partners by opportunity, coverage, and growth potential • Engage with partner executives onsite to strengthen executive-level relationships, gain buy-in and commitment, and advance strategic initiatives • Conduct deep discovery to understand each partner's organizational structure, goals and objectives, and the motivators for partner reps • Develop and execute joint strategic business plans with priority partners, including agreed-upon sales, marketing, enablement, and certification goals • Deliver on-site sales trainings, enablement sessions, and floor days across the region to equip partner sellers with positioning, product knowledge, and selling best practices • Create and execute custom partner events (lunch-and-learns, executive briefings, joint customer events) that generate demand and deal registrations • Take an active leadership role in incentive, SPIFF, and rebate programs: partner with the Partner Programs team — who design and administer these programs — to champion them across the region, propose region-wide or partner-specific incentives, drive participation, and own the results and ROI • Drive deal registrations and partner-sourced pipeline; meet and exceed targets for partner-sourced pipeline and closed-won business • Drive alignment between regional KnowBe4 sales teams and their partner counterparts — from field sellers to sales leadership — to ensure consistent field-level engagement and relationship building within the region • Facilitate account mapping sessions between KnowBe4 regional sales teams and partner sellers to create measurable channel-sourced pipeline • Identify, recruit, and onboard new partners within the region as needed to support growth • Coordinate and collaborate on joint marketing efforts with the channel marketing team, tying activities to business goals and measurable ROI • Engage partner leadership and KnowBe4 leadership to gain executive buy-in and commitment, including quarterly business reviews (QBRs) • Drive partners to the partner portal to utilize marketing campaigns and demand generation tools • Collaborate with and support direct sales and customer success teams where needed to manage the overall partner relationship • Monitor partner performance and track key performance indicators (KPIs); provide regular updates including forecasts, competitive analysis, market trends, and territory opportunity • Meet assigned targets for monthly sales volume requirements and objectives in assigned partner accounts and maintain a healthy pipeline/accurate forecasting • Become a subject matter expert on one or more channel topics (e.g., deal registration, partner account planning, incentive platforms, partner program operations) and share best practices with the broader channel team • Maintain accurate and thorough records in Salesforce.com • Ensure partner compliance with partner agreements and rules of engagement • Travel extensively throughout the TOLA region to partner offices, events, and KnowBe4 meetings (50% or more)

Job Requirements

  • Bachelor's Degree in a relevant field a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security field
  • Minimum 3 years of sales experience, Channel Sales required
  • Experience managing a multi-partner territory or region strongly preferred
  • Must reside in or be willing to relocate to the Dallas metro area
  • Must be able to demonstrate sales aptitude while being assertive, persistent, consultative, and comfortable working in a highly results oriented company
  • Strong understanding of partner ecosystems and channel sales, including regional VARs and national partner branch structures
  • Experience driving partner results through incentive, SPIFF, and rebate programs
  • Strong territory planning and prioritization skills across a multi-partner portfolio
  • Excellent verbal and written communication
  • Excellent presentation and training delivery skills
  • Excellent time management and organization skills
  • Strong collaborative and teamwork skills
  • Strong analytical, strategic mindset, and negotiation skills
  • Having a good understanding of customer needs and pain points and positioning the KnowBe4 proposition to that accordingly
  • Influencing communications accompanied with the ability to make the complex understandable and gain a quick understanding of the needs and pain points of channel partners
  • Ability and willingness to travel 50% or more throughout the assigned region

Benefits

  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

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