Role Description We are seeking a detail-oriented Revenue Cycle Analyst to join our healthcare operations team. This is a 100% remote position open to qualified candidates across the United States. The ideal candidate will support revenue cycle operations by analyzing billing, claims, reimbursement, and financial performance data to improve operational efficiency, maximize revenue, and support data-driven decision-making across healthcare organizations. - Analyze revenue cycle performance, billing trends, reimbursement data, and financial metrics. - Monitor claims processing, payment posting, denial management, and accounts receivable (AR) performance. - Prepare reports, dashboards, and KPIs to support revenue cycle operations. - Identify root causes of claim denials and recommend process improvements. - Assist with reimbursement analysis, revenue forecasting, and financial reporting. - Collaborate with billing, coding, finance, and clinical teams to improve revenue cycle efficiency. - Validate data accuracy and ensure compliance with healthcare billing regulations. - Support month-end reconciliation and revenue reporting activities. - Analyze payer performance, reimbursement trends, and operational efficiencies. - Document business processes and recommend workflow improvements. Qualifications - Bachelor's or Master's degree in Healthcare Administration, Health Informatics, Public Health, Business Administration, Finance, Accounting, Data Analytics, Life Sciences, or a related field. - 0–3 years of experience in Revenue Cycle Management (RCM), Healthcare Analytics, Medical Billing, Healthcare Finance, Claims Analysis, or related fields. - Recent graduates are encouraged to apply. Relevant internships, academic projects, research, or healthcare experience will be considered. - Basic understanding of healthcare revenue cycle processes, including patient registration, insurance verification, medical billing, claims processing, payment posting, denials, and reimbursement. - Proficiency in Microsoft Excel for reporting and analysis. - Basic knowledge of SQL is preferred. - Strong analytical, problem-solving, and communication skills. - Ability to work independently in a remote team environment. Preferred Qualifications - Experience with Electronic Health Record (EHR) systems such as Epic, Cerner, Meditech, Allscripts, or Athenahealth. - Familiarity with revenue cycle platforms and practice management systems. - Knowledge of ICD-10, CPT, HCPCS coding, and medical billing terminology. - Understanding of Medicare, Medicaid, and commercial insurance reimbursement processes. - Experience with Power BI, Tableau, SQL, SAS, or Python for reporting and analytics. - Familiarity with HIPAA regulations and healthcare compliance standards. - Exposure to denial management, charge capture, coding audits, or revenue integrity initiatives is a plus.

• Innovation management • Support the management of innovation programs. • Organize the backlog of ideas and initiatives. • Track program KPIs. • Support innovation committees and forums. • Conduct benchmarking and market research. • Support the development of business cases. • Assist in monitoring pilots, POCs and innovation projects. • Consolidate results, learnings and benefits delivered. • Develop executive presentations for managers, directors and vice presidents. • Turn complex information into clear visual narratives. • Support internal communication activities to share results. • Prepare meeting agendas and minutes. • Monitor schedules and action plans. • Organize program documentation. • Ensure indicators and knowledge bases are kept up to date. • Support program budget management when necessary.

Role Description The Sr. Data Quality Analyst plays a key role in the testing and implementation of advanced reporting and analytics/tools to support the Data Foundry team. Working closely with other team members to design, build and maintain scalable data quality frameworks to validate accuracy, completeness, consistency and timeliness of enterprise data across multiple data domains. - Leverage AI-Assisted data quality practices including: - GenAI based rule generation and test case creation - Intelligent anomaly detection and pattern recognition - Automated Triage and Summarization of Data quality issues - Develop and automate data quality checks and controls using SQL, Python in Snowflake environment - Implement data validation, reconciliation and anomaly detection logic across batch and streaming data pipelines - Embed Automated Data quality checks into ETL/ELT pipelines to enforce quality gates and prevent defective data from propagating downstream - Build reusable data quality automation components, libraries and frameworks that can be consistently adopted across data engineering teams - Comply with and contribute to departmental standards related to data, data governance, project planning, validation and documentation - Validate BI datasets, semantic models and dashboards by ensuring: - Source-to-report data reconciliation - Metric and KPI accuracy - Aggregation, filter and refresh correctness - Familiarity with value based care and fee for service delivery models - Apply interoperability standards (HL7, X12 FHIR) to ensure systems communicate reliably and securely - Monitor and report on data quality metrics, and trends, including dashboard level data accuracy and consistency - Enable AIOps-style data observability using AI-driven insights to proactively identify data drift, schema changes and metric anomalies - Support governance and audit readiness by ensuring data quality controls, validations, and dashboard certifications are documented and traceable - Continuously improve data quality practices through automation, standardization and AI-driven enhancements, reducing manual validation effort - Serve as a technical mentor and subject matter expert for the team, coaching newer engineers, driving knowledge sharing, establishing best practices, and promoting the adoption of AI-enabled data quality and automation frameworks across the organization. Qualifications - Bachelor's degree in relevant field (Computer science, engineering or related technical field preferred) - 4+ years of experience in Data Quality Engineering, with a strong focus on automation, and frameworks with a solid understanding of data quality dimensions (Accuracy, completeness, consistency, timeliness and validity) - 4+ years of experience with SQL for data profiling, reconciliation and validation - 4+ years of experience implementing automated data quality frameworks embedded within ETL/ELT workflows - 3+ years of proven experience working in a Snowflake environment, supporting large-scale data pipelines and analytics platforms - Proven experience of working within technical and business professionals in a matrix management environment, managing multiple priorities and deadlines - Proven clearly demonstrated experience in problem solving, data management and implementation - Demonstrate advanced experience of leveraging AI for data validation, lineage, and pipelines - Solid grounding of healthcare specific data exchange standards - Strong communication skills with the ability to translate business reporting requirements into technical quality standards Requirements - All your information will be kept confidential according to EEO guidelines. - The salary range for this role is $127,000.00 to $150,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 15%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. - Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

Role Description GovCIO is currently hiring for a Help Desk Analyst/IT Generalist to support a legacy application for the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The Help Desk Analyst/IT Generalist serves in a professional, exempt capacity and exercises independent judgment in supporting and maintaining critical operations for Veteran Affairs. Core responsibilities include: - Leading the daily management and resolution of help desk tickets, ensuring timely and accurate responses for end users. - Providing professional-level support and guidance to end users and stakeholders, including interpreting issues and determining appropriate resolution paths. - Evaluating, escalating, and coordinating complex issues with Veteran Affairs (VA) stakeholders as necessary. - Developing, maintaining, and improving help desk processes, workflows, knowledgebase articles, and other operational documentation. - Collaborating proactively with cross-functional project teams to ensure help desk operations remain aligned with evolving program requirements, system enhancements, and new feature releases. - Creating and managing analytical help desk reports, overseeing SharePoint content, and coordinating end-user and help desk training sessions. - Partnering with the Project Manager, developers, Office of Information & Technology, and government personnel to ensure continuity of daily operations and provide expert-level problem analysis. - Exercising discretion when escalating issues to the Project Manager and determining the appropriate communication strategy. - Producing operational and analytical reporting based on metrics related to content requests, customer service trends, and web analytics. - Managing and overseeing the suspended-user process, applying established procedures and professional judgment. - Providing dependable exempt-level support Monday–Friday, 8 a.m. – 5 p.m. Eastern Time, excluding Federal Holidays. Qualifications - Bachelor’s degree and 2–5 years of related professional experience (or equivalent combination of education and experience). - Proficiency with Microsoft Word, Excel, and PowerPoint. - Highly organized, self‑directed, and able to work independently with minimal supervision. - Strong understanding of help desk operations and ticketing platforms, including ServiceNow. - Excellent communication skills with the ability to interface professionally with end users and senior stakeholders. - Demonstrated customer-centric approach to issue resolution while ensuring consistent service quality. - Ability to collaborate with project managers, developers, IT staff, and cross‑functional teams. - Proven dependability in supporting operations during designated hours and managing responsibilities autonomously. - Minimum of 2 years supporting a public-facing help desk or equivalent environment. - At least 5 years of total professional experience. Requirements - Must be able to obtain and maintain a Suitability/Public Trust Clearance. Benefits - Posted Salary Range: USD $65,000.00 - USD $70,000.00 /Yr.