Dugong Global

Role Description We are seeking a detail-oriented Revenue Cycle Analyst to join our healthcare operations team. This is a 100% remote position open to qualified candidates across the United States. The ideal candidate will support revenue cycle operations by analyzing billing, claims, reimbursement, and financial performance data to improve operational efficiency, maximize revenue, and support data-driven decision-making across healthcare organizations. - Analyze revenue cycle performance, billing trends, reimbursement data, and financial metrics. - Monitor claims processing, payment posting, denial management, and accounts receivable (AR) performance. - Prepare reports, dashboards, and KPIs to support revenue cycle operations. - Identify root causes of claim denials and recommend process improvements. - Assist with reimbursement analysis, revenue forecasting, and financial reporting. - Collaborate with billing, coding, finance, and clinical teams to improve revenue cycle efficiency. - Validate data accuracy and ensure compliance with healthcare billing regulations. - Support month-end reconciliation and revenue reporting activities. - Analyze payer performance, reimbursement trends, and operational efficiencies. - Document business processes and recommend workflow improvements. Qualifications - Bachelor's or Master's degree in Healthcare Administration, Health Informatics, Public Health, Business Administration, Finance, Accounting, Data Analytics, Life Sciences, or a related field. - 0–3 years of experience in Revenue Cycle Management (RCM), Healthcare Analytics, Medical Billing, Healthcare Finance, Claims Analysis, or related fields. - Recent graduates are encouraged to apply. Relevant internships, academic projects, research, or healthcare experience will be considered. - Basic understanding of healthcare revenue cycle processes, including patient registration, insurance verification, medical billing, claims processing, payment posting, denials, and reimbursement. - Proficiency in Microsoft Excel for reporting and analysis. - Basic knowledge of SQL is preferred. - Strong analytical, problem-solving, and communication skills. - Ability to work independently in a remote team environment. Preferred Qualifications - Experience with Electronic Health Record (EHR) systems such as Epic, Cerner, Meditech, Allscripts, or Athenahealth. - Familiarity with revenue cycle platforms and practice management systems. - Knowledge of ICD-10, CPT, HCPCS coding, and medical billing terminology. - Understanding of Medicare, Medicaid, and commercial insurance reimbursement processes. - Experience with Power BI, Tableau, SQL, SAS, or Python for reporting and analytics. - Familiarity with HIPAA regulations and healthcare compliance standards. - Exposure to denial management, charge capture, coding audits, or revenue integrity initiatives is a plus.