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Program Manager – Patient Access Strategic Initiatives

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

Alabama + 14 moreAll locations: Alabama | Florida | Kansas | Kentucky | North Carolina | Ohio | Maryland | Michigan | Mississippi | Missouri | South Carolina | Tennessee | Texas | Virginia | West Virginia

Posted

9 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglishTableau

Job Description

Program Manager – Patient Access Strategic Initiatives

VCU Health

• Leads end-to-end project management for strategic access initiatives, including scope definition, timelines, risk mitigation, resource planning, and stakeholder alignment across multiple sites. • Develops and monitors key performance indicators (KPIs) and dashboards to track access operations performance, identify trends, and measure progress against strategic growth targets. • Conducts root-cause and trend analysis using revenue cycle access data to inform strategic recommendations to senior leadership and support continuous improvement. • Responsible for coordinating development of policy and guidelines as it pertains to the Revenue Cycle space. • Translates organizational strategic objectives into actionable operational plans, project roadmaps, and measurable milestones in conjunction with the Revenue Cycle leadership. • Partners with data/analytics teams to build reporting infrastructure that supports forecasting, capacity planning, and access growth strategy. • Leads and facilitates meetings around operations and strategic initiatives for all Revenue Cycle supported locations. • Presents strategic findings, project status, and performance analytics to senior Revenue Cycle leadership to drive informed decision-making. • Works closely with department leadership, Revenue Cycle leadership, and others to improve and sustain service excellence, communicating gaps/barriers as appropriate to key leaders and facilitating improvement strategies. • Leads cross-functional teams through change management associated with new initiatives, process redesigns, and technology implementations; performs other duties as assigned in support of the VCUHS mission.

Job Requirements

  • Bachelor's degree in Healthcare Administration, Business, Finance, or related field required
  • Minimum of 5 years of progressive revenue cycle, access operations, or healthcare project management experience required
  • Demonstrated experience leading strategic, cross-functional projects with measurable outcomes required
  • Ab Proficiency in data analytics, dashboard development, and reporting tools (e.g., Excel, Power BI, Tableau) strongly preferred.

Benefits

  • N/A

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