Eating disorder treatment that works—delivered at home. We're hiring!
Caregiver Coach
Location
United States
Posted
9 days ago
Salary
$54K - $65K / year
Seniority
Mid Level
Job Description
Caregiver Coach
Equip
• Provide skills-based individual and group sessions to caregivers in treatment at Equip. • Implement motivational strategies with caregivers to engage with their care plans, including monitoring adherence to care plans and completion of program elements. • Participate in multidisciplinary treatment team huddles to support patient progress in treatment. • Actively listen and guide caregivers to anticipate challenges and engage in coping-ahead strategies. • Maintain an availability calendar allowing caregivers to schedule appointments. • Conduct proactive outreach (phone calls/messaging), missed appointment recovery, reminders, tracking, and support to ensure full engagement with the care plan. • Engage in problem-solving to ensure care plan adherence, including identifying and providing tangible solutions to roadblocks to treatment adherence. • Ensure personalization of care plans by making program recommendations and coordinating services to ensure caregiver needs are met. • Guide caregivers in developing advocacy-related documentation, including 504 Plan accommodation request letters. • Build a relationship of respect and trust with the caregiver. • Complete timely documentation of caregiver interactions in compliance with Equip policies. • Attend and participate in internal meetings as well as initial and ongoing training as assigned. • Perform other duties as assigned.
Job Requirements
- 2+ years of experience working directly with patients in a setting that utilizes protocolized care – including, but not limited to, coaching, case management, mentorship, social work, or milieu therapy.
- Proven comfort working within structured care models or evidence-based protocols (e.g., following specific clinical guidelines, behavior change frameworks, or care plans).
- Proven ability to balance structured protocols with deep empathy, meeting patients where they are while keeping them on track with their care goals.
- A proven track record of taking accountability for patient care plans, using evidence-based frameworks to keep patients on track and meet clinical milestones.
- Experience guiding patients and families in achievement of treatment goals while identifying barriers and problem-solving to alleviate.
- Lived experience as an eating disorder support for a loved one in firm/stable recovery.
- Ability to connect with a range of diverse people with varying lived experiences.
- Ability to identify and direct patients and families in achievement of treatment goals.
- Passion for evidence-based care and ability to learn, practice, and develop new coaching skills.
- Strong oral and written communication skills with the ability to build effective, professional, and collaborative relationships both internally and externally.
- Strong organizational and time management skills with a proven track record of meeting goals.
- Strong attention to detail.
- Comfortable working with and learning new technologies.
- Comfortable working remotely (including the requirement to be on camera).
- Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
- Ability to provide 26-33 hours a week of direct patient care, including new patients and follow-up sessions.
- Ability to commit to working two evenings until 8pm of your choice per week.
Benefits
- Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays.
- Generous Parental Leave Benefits.
- Competitive Medical, Dental, Vision, Life, and AD&D insurance.
- Equip pays for a significant percentage of benefits premiums for individuals and families.
- Spring Health, a 100% employer-paid mental health benefit through Guardian.
- You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.
- Employee Assistance Program (EAP), a company paid resource for mental health, legal services, financial support, and more!
- HealthJoy, a 100% employer-paid platform connecting you to a healthcare concierge who can help you navigate your benefits.
- 401K Option!
- Student Loan Repayment: $500/quarter for employees under a year of tenure; $1,000/quarter for employees over a year of tenure.
- Robust training in evidence-based treatments for eating disorders, including Family-Based Treatment, Enhanced Cognitive Behavioral Therapy, and Cognitive Behavioral Therapy for ARFID.
- Comparable training workshops and supervision in these modalities are valued over at $3,000 per training.
- For therapists and medical providers, unlimited online courses through NetCE.
- Up to $1,000/year stipend for continuing education.
- $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
- Initial work-from-home stipend of up to $500.
- Reload of $200 on the home office stipend at the 3-year mark and then every other year after that (year 5, year 7, etc.).
- Company Laptop.
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