• Own the production, quality, and competitiveness of inbound and outbound bid responses. • Work directly with sales leadership, division heads, pricing, and legal to convert qualified opportunities into signed contracts. • Lead end-to-end response on RFPs, RFIs, RFQs, security questionnaires, vendor risk assessments, and unsolicited proposals. • Translate technical capabilities across Helpware's four divisions into client-specific value propositions. • Coordinate input from sales, operations, pricing, legal, security, and HR to assemble compliant, on-brand responses. • Maintain and improve the proposal content library, boilerplate, and response templates. • Partner with marketing & enablement on case study development, capability statements, and one-pagers.

Your role at DynatraceDynatrace, the global leader in Software Intelligence, is looking for a Proposal Specialist to join our dynamic and motivated Sales Operations team. This is an exciting opportunity to advance your career while playing a critical role in accelerating the sales cycle. Do you thrive working in a fast-paced environment? Is "above and beyond" second nature to you? Do you have a "work hard, play hard" attitude? If you answered yes, this is your opportunity to be part of one of the fastest-growing companies in the Cloud. We are looking for a driven individual who is extremely organized and always willing to go the extra mile. As a Proposal Management Analyst, you will provide comprehensive proposal management support and response coordination for questionnaires by deploying industry and company standard methodologies, tools, and processes. You will be an integral member of the Global Proposal Team and will be responsible for managing the production of high-quality and competitive responses aligned with Dynatrace goals and standards. This is a fully remote position for candidates located within the Eastern or Central Time Zones in the U.S. If you reside within 45 miles of Dynatrace's headquarters in Boston, our Detroit office, or the NYC satellite office, this will be a hybrid role requiring 2–3 days per week in the office. What will help you succeed - Lead the proposal process and coordinate multiple customer responses (RFPs, RFIs, and security/vendor questionnaires) simultaneously. - Collaborate with Sales to understand goals, facilitate Go/No-Go and strategy meetings, and develop proposal plans. - Lead internal coordination, assign tasks, and ensure customer deadlines are met. - Partner with cross-functional stakeholders using strong project management and communication skills. - Review responses for completeness, accuracy, grammar, punctuation, and professionalism. - Manage proposal activities within Responsive (proposal management system). - Continuously improve processes and contribute to the proposal content library. - Support additional proposal-related projects as needed. Qualifications: - At least 3 years of proposal or sales support experience, ideally within a high-tech or SaaS organization. - Bachelor's degree in Business Administration or related field. - Strong project management, organization, and problem-solving skills. - Ability to manage multiple priorities with minimal oversight. - Excellent written, editing, interpersonal, and communication skills. - Customer-first mindset with strong ownership and adaptability. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, along with other leading partners worldwide to create strategic alliances. - More than 50% of the Fortune 100 companies are Dynatrace customers. Compensation and Rewards - The salary range for this role is $90,000–$100,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total rewards package includes unlimited personal time off, an employee stock purchase plan, a performance-based reward system, medical and dental benefits, and a company-matched 401(k) plan. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify. To be considered for this position, please upload your resume/CV.

Role Description Our Business Development team pursues competitive opportunities across both Interstate Parking and INFLOW Systems, developing high-quality proposals and presentations that help us win new business. We're looking for a Proposal Specialist who can own the proposal process from start to finish and produce polished, persuasive, and compliant submissions that set us apart. What You’ll Do: - Lead the full proposal lifecycle, including RFP analysis, compliance review, content planning, drafting, internal reviews, and final submission. - Write and edit compelling, client-focused content for RFP responses, executive summaries, project narratives, capability statements, and other business development materials. - Develop and maintain a proposal content library, including boilerplate language, case studies, project descriptions, resumes, and other reusable assets. - Manage multiple proposal deadlines simultaneously while maintaining exceptional quality and attention to detail. - Collaborate with Operations, Technology, Marketing, Finance, and Executive Leadership to gather technical information and approvals. - Design and format professional, brand-consistent proposal documents and presentations. - Identify opportunities to strengthen proposal content, improve processes, and enhance our competitive positioning. - Create sales collateral including pitch decks, one-pagers, leave-behinds, and presentation materials. - Maintain proposal schedules, compliance checklists, submission calendars, and version control throughout each pursuit. Qualifications - 3–6 years of proposal writing, proposal management, content strategy, or related experience in a B2B, professional services, or government contracting environment. - Demonstrated success producing compliant, high-quality RFP responses from kickoff through submission. - Exceptional writing, editing, and proofreading skills with the ability to communicate clearly, concisely, and persuasively. - Advanced proficiency in Microsoft Word, PowerPoint, and Excel. - Proficiency with Google Workspace, including Docs, Slides, Drive, and Sheets. - Experience with Adobe Creative Suite (InDesign, Acrobat, Illustrator), Canva, Figma, or similar design software. - Strong organizational and project management skills with the ability to prioritize competing deadlines. - Ability to work independently while collaborating effectively across multiple departments. - Experience building and maintaining proposal content libraries and documentation is a plus. - Familiarity with AI tools for research and content development while ensuring all deliverables are reviewed for accuracy and quality. Requirements - 3–6 years of experience in proposal writing, proposal management, or a related field. - Excellent writing, editing, and proofreading skills with strong attention to detail. - Strong project management and organizational skills with the ability to manage multiple deadlines. - Proficiency with Microsoft Office, Google Workspace, and document design tools. - Self-motivated team player who collaborates effectively across departments. - Experience responding to RFPs and using AI tools to improve content development is a plus. Benefits - Competitive pay, bonus opportunity, and phone stipend. - Medical, dental, and vision insurance. - 401(k), PTO, and paid holidays.

• Proposal planning and timeline management • Compliance management, mapping, and tracking • Content development and rewriting utilizing existing boilerplate materials • Coordination and collaboration with technical contributors and subject matter experts • Comprehensive editing, formatting, and rigorous quality assurance • Final proposal packaging and submission