• Design, develop, and configure Infios WMS (formerly Körber/HighJump) solutions that align with business goals and drive operational success • Build, configure, and manage API endpoints using API Designer to enable seamless system integrations • Create custom features, reports, and workflows within Infios WMS to improve efficiency and effectiveness • Implement and refine warehouse processes, including inventory management, order fulfillment, picking, packing, shipping, and receiving, to maximize productivity • Continuously monitor and tune Infios WMS performance to maintain optimal system reliability and performance • Partner with warehouse managers, product managers, and IT teams to translate requirements into practical, value-driven solutions • Collaborate across teams to identify root causes, resolve challenges, and support continuous improvement initiatives • Deliver reliable technical support and proactive system maintenance to ensure smooth daily operations • Contribute to business continuity by providing responsive on-call support on a rotational basis

Role Description As Director of Engineering and Development, you’ll lead SH/FT’s engineering practice across platform engineering, web and web application development, and custom software development. You’ll own the people, the craft, and the output of the engineering team — setting technical standards, building capacity, and ensuring delivery quality across client engagements. This role also involves participating in pre-sale scoping, representing SH/FT’s engineering capabilities in client-facing settings, and contributing a clear point of view on how AI is reshaping software development. What You’ll Accomplish - Engineering Leadership and Team Development - Lead and develop a team of front-end engineers, back-end engineers, architects, and solutions engineers. - Set and uphold technical standards, code quality practices, and engineering culture across the team. - Build team capacity and capability intentionally, identifying skill gaps and creating development pathways that keep the team ahead of client needs. - Create structure and process where it is needed, without over-engineering the way the team works. - Foster an environment where engineers can do their best work, ask hard questions, and grow professionally. - AI-Native Practice Leadership - Bring a clear, informed point of view on how AI is changing software development, delivery workflows, and what it means for how a professional services engineering team should be structured and operate. - Champion the integration of AI-assisted development tools, code generation, testing automation, and other AI-enabled workflows across the engineering team. - Help SH/FT and its clients think through the implications of AI on custom development timelines, cost structures, and build-versus-buy decisions. - Stay current on the AI development landscape and translate that into practical guidance for both the team and client stakeholders. - Client Delivery and Technical Oversight - Own the quality and integrity of engineering output across client engagements, from architecture decisions through to deployment. - Partner with project and delivery leadership to ensure engineering work is scoped correctly, resourced appropriately, and delivered on time. - Provide hands-on technical guidance and escalation support on complex or high-risk deliverables. - Maintain visibility across active engagements to identify risk early and keep delivery on track. - Pre-Sale Scoping and Client Engagement - Participate in pre-sale conversations to assess custom development requirements, translate business needs into technical scope, and develop accurate level-of-effort estimates. - Show up with confidence and credibility in client-facing settings, including discovery sessions, architecture reviews, and executive presentations. - Help clients understand the trade-offs between custom development and platform-native capabilities, including total cost of ownership, timeline, and long-term maintainability. - Contribute to RFP and RFI responses, ensuring technical accuracy and a clear articulation of SH/FT’s engineering approach and differentiators. - Practice Development - Identify opportunities to build reusable frameworks, accelerators, and engineering assets that improve delivery speed and consistency across engagements. - Partner with the VP of Technology Services and other practice leads to shape how SH/FT positions and grows its engineering and development capabilities. Qualifications - 8 or more years in software engineering or development roles, with at least 3 years leading engineering teams in a professional services, consulting, or agency environment. - Demonstrated experience building and developing engineering teams in environments where process is still maturing and the work requires figuring things out in real time. - Track record of managing delivery across multiple concurrent client engagements without sacrificing quality. - Strong communication skills and the confidence to lead technical conversations with client stakeholders at all levels, from developers to C-Suite executives. - Experience scoping custom development work, writing statements of work, and setting realistic client expectations around timelines and complexity. - Experience in developing and working with teams across geographical regions, including integrating nearshore and offshore teams. Skills & Capabilities - Broad engineering fluency across front-end development, back-end systems, API design, systems integration, and cloud infrastructure (AWS, Azure, etc.). - Experience working within or alongside martech ecosystems such as Salesforce Marketing Cloud, Adobe Experience Platform, Marketo, or similar platforms. - Familiarity with Agile and waterfall delivery methodologies and the judgment to apply the right approach to the right engagement. - Ability to review, critique, and guide technical architecture decisions across a range of languages, frameworks, and infrastructure patterns. - Active, informed perspective on how AI is changing software development, including experience with AI-assisted coding tools, prompt engineering for development workflows, and the broader implications for engineering team structure and delivery economics. - Experience evaluating, piloting, or implementing AI-native development practices within a team or organization. - Ability to help clients and internal stakeholders think critically about AI in the context of custom development, not just as a productivity tool but as a strategic input to build-versus-buy and sourcing decisions. Mindset - Comfortable presenting complex technical concepts to non-technical audiences in a way that builds confidence and drives informed decision-making. - Experience contributing to business development conversations, including pre-sale positioning and proposal development. Benefits - Competitive compensation aligned with your experience and impact. - Remote flexibility. - Collaborative culture that values diverse perspectives and innovative thinking. - Work that makes a measurable difference for your clients. Comp & Benefits As required by law, SH/FT provides a reasonable range of compensation for roles that may be hired in California, Colorado, Hawaii, New York, New Jersey, or Washington. The salary range for these residents is $165,000 to $185,000. Salary is based on several factors including but not limited to scope of responsibilities, skillset, relevant experience, certifications, and more. In addition to base salary, SH/FT offers benefits such as medical, dental, vision, STD/LTD, Life/AD&D, Flexible Paid Time Off, and various other ancillary benefits and perks. We welcome and encourage applications from people with disabilities under the Accessibility for Ontarians with Disabilities Act. Accommodations are available on request for candidates taking part in all aspects of the selection process. Candidates must have current U.S. or Canada work authorization. For U.S. candidates, this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. No relocation assistance can be offered at this time. All inquiries are held in strict confidence.

Role Description The Senior Software Engineer provides hands-on software design, development, mentoring, and testing skills to complete projects. This position is a key role within the software development team as you will be leading software development tasks and providing technical oversight for a team of software engineers. This position is responsible for proficient coding and testing a variety of systems written in .NET Core, and other related web development technologies with interactions focused on back-end code, databases and third-party systems. This position has the authority to manage their own areas of responsibility as well as think broadly and strategically about their projects. The Senior Software Engineer will use an Agile approach to software development; working closely with our customers and cross-functional teams to make iterative, business relevant, software changes. This position will report to the Technical Lead. Responsibilities - Efficiently develop new software based on given requirements using industry best practices for security, maintainability, performance while following existing internal standards. - Actively participate, lead, relevant sprint processes (e.g. planning, grooming, retrospectives, scrums). Responsible for initial high-level sizing. - Assume a high level of ownership of all work developed by members of the team. - Lead projects through all phases of the software development lifecycle, including planning, development, testing, and launch. - Provide technical guidance to team members, encourages work productivity. - Lead project team members and respond to team requests (product, designers, staff) in a timely manner. - Maintain and improve the performance and quality of existing software. - Collaborate with stakeholders to review software requirements. - Clearly and regularly communicate with management and technical support colleagues. - Train and integrate new team members and proactively support the continued development of existing team members. - Recommend improvements to existing software programs as necessary. - Create new software development processes and procedures. - Develop and maintain unit tests for existing and created code to ensure compatibility and stability. - Responsible for 3rd level emergency support for maintaining site operation with minimal downtime. - Identify and implement new software tools, development processes, and procedures. - Ability to lead/mentor software developers. - Ability to manage and deliver projects end-to-end — from initial planning and development through testing and successful launch. - Ability to review code critically and provide constructive feedback. - Strong understanding of .NET Core. - Strong proficiency and fluency in C# and T-SQL. - Experience with Single-Page Application Architectures (esp. React). - Ability to design efficient distributed systems. - Strong analytical and problem-solving skills. - Ability to work autonomously as well as under management supervision. - Strong communication skills (oral and written communication, email etiquette, etc.) Supervisory Responsibilities This position has no supervisory responsibilities. This position provides oversight and mentoring. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This role occasionally must lift and carry the office equipment. Work Location Due to state law and tax implications, remote work candidates must live and work in one of the following states: California, Texas, Washington, Florida, Tennessee, or New York. Physical/Mental Demands - Physical - This is largely a sedentary role. - Mental – Problem solving, making decisions, interpreting data, organizing, reading/writing. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Travel No travel is expected for this position. Preferred Education and Experience - Bachelor’s degree or equivalent experience - Experience with Agile/Scrum delivery teams. - Experience with Visual Studio and VS Build Process and C# - Experience with .NET Core - Experience with RESTful API development using gRPC or ASP.NET Web API - Experience with DVCS (esp. Git) - Experience MS SQL Server 2016+ - Experience with CosmosDB - Experience with event driven architecture - Experience with Continuous Integration/ Continuous Deployment pipelines. - Experience with Azure - Experience with container technologies (esp. Kubernetes). Benefits - Paid Time Off, Paid Sick Leave, Paid Holidays - Competitive Medical, Dental, Vision, and Life Insurance - 401(k) plan with discretionary match available - Flexible Spending Account (FSA), Health Savings Account (HSA) - Voluntary benefits including Critical Illness, Group Accident, and Voluntary Life - Employee Referral Program - Exposure to a growing ecommerce company - Discounts on the GOVX website - Salary Range: $155,000 - 165,000 Annually AAP/EEO Statement EOE. Veterans/Disabled. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Position will require successful completion of a background check and drug testing prior to starting employment.

Role Description The Senior Software Engineer acts as a high-leverage technical leader, protecting Zone against long-term technical and business costs. This role handles high-stakes ambiguity and complexity, ensuring that as Zone scales its AI-native platform, the underlying architecture remains scalable, testable, and aligned with global financial standards. This role owns the technical delivery of complex product modules and reports to an Engineering Manager. As a force multiplier for the team, the Senior Software Engineer collaborates with Product, Architecture, and FinOps leads to turn vague business requirements into high-integrity technical plans. The scope includes defining patterns for multi-entity consolidation and global tax compliance across NOAM, EMEA, and APAC. This is a distinctive opportunity to lead the evolution of "Agentic Finance." This role is not just about writing code; it is about engineering the systems that allow autonomous AI agents to perform high-consequence financial tasks with 100% reliability. What You'll Do - Architects and delivers complex, high-value features across the Zone platform, ensuring all solutions are scalable, observable, and aligned with NetSuite SuiteCloud constraints. - Leads the integration of AI as a force multiplier, choosing the right AI workflows for implementation and debugging to improve team throughput without compromising quality. - Protects system integrity by identifying technical tradeoffs early and choosing designs that reduce long-term complexity and maintenance overhead. - Decomposes vague requirements into staged execution plans that reduce risk and improve team-wide delivery predictability. - Drives the engineering of automated validation frameworks that verify AI-generated and human-written code against US GAAP and IFRS logic. - Owns outcomes beyond implementation, translating technical debt and architectural choices into clear business consequences for stakeholders. - Improves surrounding code quality by proactively refactoring fragile paths and establishing higher standards for review and documentation. - Anticipates architectural pressure points, resolving bottlenecks before they impact the delivery of the product roadmap. - Mentors mid-level and junior engineers through rigorous code reviews, design guidance, and the promotion of AI-native best practices. - Owns and delivers against OKRs and KPIs with accountability for outcomes, quality, and timelines while proactively identifying and resolving blockers. Qualifications - 6+ years of professional software engineering experience, with a significant focus on Fintech, Payments, or ERP-integrated SaaS. - Expertise in JavaScript/TypeScript and deep experience with the NetSuite SuiteCloud platform (SuiteScript 2.x). - Proven ability to lead complex projects from ambiguity to successful production delivery in a globally distributed environment. - Strong judgment in verification discipline, with experience designing testable solutions for high-consequence business logic. - Proven effectiveness in fully remote, asynchronous, globally distributed environments with high autonomy and disciplined self-direction. - Exceptional communication and collaboration skills with the ability to influence technical and non-technical stakeholders across time zones. Benefits - High-velocity, fully remote, global team where autonomy isn't just a perk, it’s the standard. - High-trust flexibility, ensuring space to innovate and scale. - Benefits built to fuel a lifestyle supporting life beyond the screen.