• Understand the Office of the CFO, roles and responsibilities, and build business cases to influence direction. • Define and evolve mid-term product visions that align with the long-term vision of the company; anticipate market/competitor trends. • Demonstrate in-depth knowledge of product area and related personas; able to demo and be the go-to person for questions. • Understand entire product and related solutions at a high level; in-depth knowledge of related areas and personas. • Partner on platform and product technical designs; guide tech debt trade-offs and manage roadmap impact from technical decisions. • Manage stakeholders beyond QA/Dev/Scrum (PreSales, SCs, Consultants, Support); negotiate alignment and drive consensus across teams. • Lead segment/market discovery related to product domain; anticipate emerging needs and lead 1:1 customer calls. • Communicate vision across organization; executive-ready storytelling; present at All Hands, Splash, Webinars, Enablement Sessions. • Collaborate cross-functionally; set standards for interaction and best practices; closely collaborate with Commercialization. • Mentor BAs and other PMs; set best practices; influence cross-functional leadership; aid QA and DEV education cross-functionally. • Actively seek feedback from multiple sources; use information to improve decisions; proactively take on new projects and explore innovation opportunities; foresee and mitigate roadmap impacts from strategic shifts. • Reframe problems and make strategic trade-offs at product level; maximize customer value and satisfaction; assess priorities across unrelated stakeholders; deliver creative solutions. • Collaborate with GPM, influence and execute on multi-release roadmap; drive cross-team alignment; adjust plans based on priority changes; negotiate priorities. • See not just the short term but how features fit into long-term vision; understand dependencies and issues that could arise later; own product area/domain. • Run multiple project deliveries; unblock teams; improve processes; partner on product launch strategy; involved in longer-term roadmap execution; mitigate and manage delivery risks; ensure delivery fits with larger product.

• Drive Discovery and Research: Conduct market and user research within the digital forensics space to inform product direction. • Collaborate Across the Product Lifecycle: Partner with cross-functional teams—supporting discovery, ideation, prioritization, development, release, and iteration. • Foster Innovation and Learning: Promote a culture of continuous improvement, experimentation, and growth. • Partner Closely with Design & Engineering: Engage deeply with technical and design counterparts to ensure that solutions are thoughtful, viable, and user-centered. • Use Data to Inform Decisions: Rely on both qualitative and quantitative data to shape decisions, identify opportunities, and help prioritize enhancements. • Champion the User Voice: Advocate for user needs while balancing business goals. • Adapt and Help Shape the Team: As part of a scaling company and growing product function, you’ll help lay the foundation for a strong product culture. • Support Remote Collaboration: Actively contribute to a healthy, communicative, and well-aligned remote team through clear collaboration.

• Architect and own the multi-year strategy and vision for the Pindrop Platform, aligning Product, Engineering, and Executive Leadership around long-term platform priorities and business outcomes. • Define how shared platform capabilities — including AI/ML services, APIs, integrations, observability, identity, security, entitlements, orchestration, and configuration management — evolve to support enterprise-scale growth. • Drive prioritization across foundational platform investments, customer-facing platform services, and innovation initiatives while balancing scalability, reliability, security, and cost optimization, while establishing platform governance models, product operating frameworks, and execution standards to elevate consistency. • Collaborate with GTM leadership to define commercialization strategies, positioning, messaging, packaging, and launch plans for customer-facing platform capabilities. • Regularly engage with customers and partners who consume platform capabilities (e.g., Pindrop Intelligence APIs, data services) to understand use cases, workflows, and unmet needs. • Manage organization goals, business metrics, and KPIs for the platform, including adoption, reliability, performance, and developer experience.

• Define and drive the AI product strategy for our nutrition and coaching experiences, identifying where LLMs, recommendation systems, and other AI capabilities can create the most meaningful user value • Partner with engineers, data scientists, and designers to ship AI-powered conversational coaching — at scale • Own the experimentation roadmap for AI features: design evaluations, define success metrics, and rigorously test models and UX to ship responsibly • Build 0 to 1 AI products with a cross-platform team, navigating the unique challenges of ML-driven experiences (latency, accuracy, hallucination, user trust) • Translate complex AI/ML capabilities into clear product requirements and user-facing value propositions that resonate with a broad consumer audience • Serve as a thought leader for AI product strategy across MFP — helping define guardrails, best practices, and a shared vision for how we use AI responsibly and effectively • Lead a cross-functional squad to define a product strategy and roadmap that solves customer problems and achieves business objectives • Champion the product operating model by using a variety of qualitative and quantitative tools to discover solutions that are valuable for customers and the business • Be accountable for the performance of your squad's product experiences and prioritize effectively to meet or exceed goals • Interact with customers and partners to collect feedback and build relationships