Title: Cloud Infrastructure Engineer III Deployments Location: United States Job Description: JobID 17170 Position Level Individual Contributor Team Technology Solutions & Svcs Working Time Full-Time Position Type Regular Travel Requirements 5% Workplace Type Remote Description & Requirements Press space or enter keys to toggle section visibility At Jack Henry, we’re more than a technology company. We’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence, then we’d love to meet you. The Infrastructure Engineer will be a key contributor to Jack Henry Digital’s Cloud Infrastructure team, responsible for building and operating the core systems that enable scalable, reliable delivery of application and infrastructure services in Google Cloud Platform (GCP). Our team owns deployment pipelines and collaborates closely with platform teams to deliver computing, identity, observability, tooling, and security capabilities across the organization. We also collaborate with product engineering teams to build high performance, scalable, and secure services that power core business functions including transactions, payments, deposits, transfers, authentication, and platform integrations. Our work sits at the heart of the platform and directly enables teams across the company to move faster, more safely. This position may be worked remotely within the United States, with the exception of California. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.  This position is not eligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, PERM). What you’ll be responsible for: - Plan, design, and build the core infrastructure systems used by Jack Henry’s development and engineering teams. - Debug critical production infrastructure issues impacting multiple services or sites, performing deep root cause analysis to prevent recurrence. - Design and operate systems with a strong focus on site health and reliability, enabling automated workload movement and failure avoidance. - Use software development skills (e.g., Go, Python) to build and enhance platform solutions that improve developer velocity and accelerate feature delivery. - Act as a proactive collaborator promoting engineering best practices in design and coding standards. - Partner closely with engineering teams to understand priorities and evolving needs, ensuring platform solutions keep pace with product development. - Engineer technical challenges and drive them to successful completion. - May perform other job duties as assigned.   What you’ll need to have: - Minimum 4 years of experience in Software Development, DevOps or with Cloud Infrastructure. - Hands-on experience deploying and managing infrastructure in Kubernetes clusters. - Practical experience in declarative service infrastructure environments, specifically using Terraform. - Experience in GCP, Azure or AWS cloud environment. - Programming experience and proficiency in Go or Python. - Experience with CI/CD pipeline tools such as GitHub Actions or CircleCI. - Familiarity with operating in a Unix/Linux and Windows environment. What would be nice for you to have: - Bachelor’s degree in software engineering or computer science - Proficiency building and scaling large enterprise pipelines. - Experience managing production environments in Google Cloud Platform (GCP) - Experience with modern deployment tools such as Akuity, Kargo, or Dagger.io. - Familiarity with Agile/Scrum processes and operating within various methods of implementation. For engineers, we value a highly informed and principle-driven approach to building infrastructure. If you're passionate about solving complex problems and making a meaningful impact, we encourage you to apply. We look forward to hearing from you! If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We’re looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: “Do the right thing, do whatever it takes, and have fun.” It’s more than a tagline, it’s the foundation of our culture. We recognize that our associates are the key to our success, and we’re deeply committed to their wellbeing. That’s why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

• Serve as the lead cloud and infrastructure cybersecurity architect supporting the BASE architecture review process, ensuring security requirements are incorporated early in solution design • Review and assess technical system architectures for security risks, control gaps, and compliance alignment • Provide approval, conditional approval, or remediation guidance for architecture designs • Ensure solutions align with enterprise security standards, policies, and target architecture principles and patterns • Drive consistency in how security controls are applied across all architecture reviews • Publish Risk Assessment Reports that include threats and mitigating controls aligned to GEV policies and standards • Apply Zero Trust principles across identity, network, application, and data layers • Define and publish reusable solution and security patterns • Ensure proper implementation of security controls (prevent, detect, respond) across infrastructure and platforms • Collaborate with solution architects and engineering teams to design secure, scalable, and compliant architectures • Embed security controls into design patterns, reference architectures, and reusable frameworks • Publish and maintain enterprise-approved solution patterns to accelerate delivery and reduce risk • Establish and evolve enterprise cybersecurity control frameworks, policies, and standards • Define architecture guardrails for cloud services, infrastructure, and platform deployments • Ensure alignment with regulatory, compliance, and enterprise cyber requirements • Drive integration of security governance into engineering and delivery processes • Serve as a thought leader and subject matter expert in cloud and infrastructure security • Mentor and guide cybersecurity and solution architecture teams • Influence enterprise-wide security strategy and architecture direction

Role Description We are seeking a highly motivated Cloud Infrastructure & Network Engineer to support and enhance our AWS-based infrastructure environment. This role will be responsible for provisioning, automating, and maintaining cloud and network infrastructure, ensuring secure connectivity with customers, and supporting production systems. The ideal candidate will have strong experience with AWS, Terraform, network connectivity, and infrastructure automation, along with the ability to troubleshoot complex production issues in a fast-paced environment. Key Responsibilities - Provision, manage, and decommission cloud infrastructure using Terraform. - Configure and maintain FortiGate firewalls and network security solutions. - Manage and support customer network connectivity through AWS Site-to-Site VPNs, Direct Connect, and FortiGate appliances deployed at customer locations. - Develop and maintain automation for operational activities, including patch management, certificate renewals, and infrastructure maintenance. - Build, manage, and enhance CI/CD pipelines for infrastructure deployment and automation. - Participate in an on-call rotation and provide Level 3 support for production incidents across infrastructure, networking, and application environments. - Collaborate with internal teams and customers to troubleshoot connectivity and infrastructure-related issues. - Ensure infrastructure reliability, security, scalability, and compliance with operational standards. Qualifications - 3–8 years of hands-on experience designing, deploying, and supporting infrastructure in AWS. - Strong experience with AWS services including: - EC2 - VPC - S3 - IAM - Route 53 - CloudWatch - Advanced proficiency with Terraform, including Infrastructure as Code (IaC) best practices. - Experience developing and supporting CI/CD pipelines for infrastructure provisioning and deployments. - Strong networking background, including: - AWS Site-to-Site VPNs - AWS Direct Connect - Firewall management (FortiGate preferred) - Customer connectivity support - Experience administering RHEL and Windows Server environments. - Hands-on experience with Ansible or similar configuration management tools. - Ability to troubleshoot and resolve production incidents across infrastructure, networking, and application layers. - Willingness to participate in an on-call support rotation. Preferred Qualifications - Experience supporting enterprise-scale cloud environments. - Knowledge of cloud security best practices and network architecture. - Strong scripting and automation experience. - AWS certifications are a plus. - Experience working in a DevOps or Site Reliability Engineering (SRE) environment. Salary and Benefits The base salary for this position is $92,250 - 131,786 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include: - Medical, dental, and vision insurance - Comprehensive employee assistance program - 401(k) retirement plan - Paid time off and holidays - Paid learning days Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

• Design, build, and operate cloud infrastructure across AWS and multi-cloud environments. • Deploy and manage applications on Kubernetes (EKS and other environments), ensuring scalability, reliability, and performance. • Build and maintain infrastructure-as-code using Terraform, enabling repeatable and auditable deployments. • Develop and maintain CI/CD pipelines (e.g., CircleCI) to support rapid and reliable software delivery. • Implement and operate observability systems (metrics, logs, tracing) to monitor system health and performance. • Collaborate with backend and infrastructure teams to ensure services are designed for scalability, resilience, and operability. • Support integration with edge-deployed systems, including handling synchronization, connectivity, and deployment workflows across distributed environments. • Debug and resolve production issues across cloud infrastructure, networking, and application layers. • Contribute to best practices around security, reliability, and performance across the platform.