• Proactively generate sales leads • Identify opportunities by understanding customer needs and processes • Craft compelling narratives to engage potential clients and maintain contact through networking • Build and educate Syncron executives on potential opportunities in region • Articulate Syncron's value proposition via email, phone, and in person • Collaborate across departments to enhance lead generation • Develop sales strategies through thorough research and analysis.

• Build, coach, and manage a team of SDRs, setting the bar for outbound execution and pipeline generation. • Design and continuously refine the outbound playbook — research, prospecting, cold calling, emailing, and social outreach — for the APAC market. • Partner closely with Account Executives to align on prospect feedback, objections, and market trends, and translate that insight into sharper outreach. • Own KPI tracking and reporting for the team — conversion rates, lead quality, and outreach effectiveness — and use that data to optimize strategy. • Collaborate with sales leadership to scale process as the team and market mature. • Act as an escalation point and mentor for the team, unblocking deals and developing individual reps' skills.

• Generar oportunidades comerciales para el equipo de ventas a través de llamadas salientes. • Realizar llamadas en frío y en caliente a empresas objetivo. • Identificar y contactar tomadores de decisiones. • Presentar el valor de una plataforma SaaS. • Manejar objeciones y generar interés en potenciales clientes. • Agendar reuniones y demostraciones de producto con prospectos calificados. • Registrar todas las actividades en HubSpot.

Role Description TalentWorldGroup is a people-first, multilingual contact center redefining remote work globally. We are currently hiring a Croatian-speaking Sales Development Representative to support a client in the vacation rental industry. This is a pre-sales role focused on outbound calling and lead qualification, not deal closing. You will engage with property owners, assess their interest, and pass qualified leads to Sales Managers. Responsibilities - Make outbound calls to vacation rental homeowners to introduce the client - Assess homeowner interest and prequalify leads based on defined criteria - Build rapport and address initial questions or objections - Transfer qualified leads to Sales Managers for follow-up and conversion - Maintain and update lead information in the CRM system - Manage call follow-ups and lead handovers efficiently - Participate in monthly KPI reviews and performance discussions Qualifications - Fluent Croatian (C2 level) with strong English communication skills - Previous experience in cold calling, outbound sales, or lead generation (preferred) - Confidence handling objections and engaging prospects by phone - Comfortable working with CRMs and lead databases - Goal-oriented, self-motivated, and well-organized Requirements Working Hours (CET) - Fixed schedule totaling 20 hours/week: - Monday: 10:00–13:00 & 15:30–19:00 - Tuesday: 15:30–19:00 - Wednesday: 10:00–13:00 - Thursday: 15:30–19:00 - Friday: 10:00–13:30 Technical Requirements - Stable broadband internet connection (LAN preferred) - Processor: 1.8 GHz or higher (64-bit preferred) - RAM: 8 GB minimum - Storage: 10 GB available - Screen resolution: 1920 × 1080 (recommended) - Wired USB headset - Operating System: Windows 11 or later, or MacOS 14+ Benefits - Competitive hourly rate (€13/hour) + performance incentives - Fully remote, long-term collaboration - Freelance cooperation agreement - Structured onboarding and ongoing support - Access to additional projects within our global talent pool - Career development and growth opportunities - Gamification programs and performance rewards