• Conduct legal research and provide solutions to customers via Live Support chat. • Maintain confidentiality and the sensitivity of information from customer conversations. • Manage multiple conversations simultaneously while maintaining a high level of responsiveness. • Understand customer pain points and provide an effortless customer experience. • Use scripted messages appropriately and timely. • Create meaningful connections with customers and offer additional products or services when applicable.

• Diligently prepare cases, legal strategies, and cover letters. • Develop an expert-level understanding of your client cases. This includes preparing immigrant/non-immigrant petitions with in-depth knowledge of the application process and requirements, specifically in EB1, EB2-NIW, O-1, and RFEs. • Manage various projects and deadlines, and prepare and revise documents. • Be able to explain legal terminology to clients succinctly in a timely manner. • Research unique legal issues by identifying applicable statutes and judicial decisions. • Stay up-to-date on legislative changes that may affect immigration. • Develop solutions to complex legal questions. • Provide training to client companies and individuals on substantive legal topics and updates about new immigration laws and regulations. • Partner with colleagues to share information, resolve client issues, and support all client projects. • Regularly and effectively communicate with clients and foreign nationals regarding procedural, case processing issues, and case strategy. • Possess the skill set to assess the eligibility of corporate foreign national employees for non-immigrant and immigrant visa status in the U.S. • Work with esteemed global mobility personnel and the office of general counsel. This will involve preparing petitions and applications for submission to the Department of Labor (DOL) and the respected United States Citizenship and Immigration Services (USCIS) for non-immigrant and immigrant status for foreign national employees. • Supervise the work of paralegal staff in record keeping and document preparation to ensure no mistakes are made.

• Conduct legal research and provide solutions to customers via Live Support chat. • Maintain confidentiality and the sensitivity of information from customer conversations. • Manage multiple conversations simultaneously while maintaining a high level of responsiveness. • Understand customer pain points and provide an effortless customer experience. • Use scripted messages appropriately and timely. • Create meaningful connections with customers and offer additional products or services when applicable.

We are currently seeking Immigration Attorneys for preparing and filing employment-based immigration cases, especially in EB1, EB2-NIW, and RFEs. The role of US Immigration Attorneys is complex and requires specific personality traits. The ideal candidate thrives in a fast-paced environment, working with clients from diverse professional and cultural backgrounds, and is comfortable with handling various employment-based visa types. We are looking for team members who are passionate about their work and understand the positive impact they have on our clients' success. Although this role is remote, candidates must reside in the state of Massachusetts to be considered. Responsibilities: - Diligently prepare cases, legal strategies, and cover letters. - Develop an expert-level understanding of your client cases. This includes preparing immigrant/non-immigrant petitions with in-depth knowledge of the application process and requirements, specifically in EB1, EB2-NIW, O-1, and RFEs. - Manage various projects and deadlines, and prepare and revise documents. - Be able to explain legal terminology to clients succinctly in a timely manner. - Research unique legal issues by identifying applicable statutes and judicial decisions. - Stay up-to-date on legislative changes that may affect immigration. - Develop solutions to complex legal questions. - Provide training to client companies and individuals on substantive legal topics and updates about new immigration laws and regulations. - Partner with colleagues to share information, resolve client issues, and support all client projects. - Regularly and effectively communicate with clients and foreign nationals regarding procedural, case processing issues, and case strategy. - Possess the skill set to assess the eligibility of corporate foreign national employees for non-immigrant and immigrant visa status in the U.S. - Work with esteemed global mobility personnel and the office of general counsel. This will involve preparing petitions and applications for submission to the Department of Labor (DOL) and the respected United States Citizenship and Immigration Services (USCIS) for non-immigrant and immigrant status for foreign national employees. - Supervise the work of paralegal staff in record keeping and document preparation to ensure no mistakes are made.