Role Description The Inside Sales Representative (ISR) is responsible for managing and developing relationships within an assigned customer base. This role responds to inbound inquiries, conducts targeted outbound outreach, processes orders, resolves customer issues, and provides product and solution guidance aligned to customer needs. The ISR plays a key role in driving revenue, supporting customer retention, and delivering a consistent, high-quality customer experience through accurate execution and effective communication. - Estimated to make 15-30 outbound calls per day to assigned/designated customers to develop new business and gain share of potential and wallet share/contribution. - Processes customer requests for pricing, information, and availability regarding products. - Processes customer orders for products both in stock and special order. - Identifies, researches, and resolves customer issues using the computer system. - Responsible for following up on customer inquiries not immediately resolved. - Provides customers with product and service information and promotes up-selling products and services. - Responsible for completing call logs and reports. - Research billing issues. - Raise awareness and communicate with management of trends in customer calls. - Coaches customers on how they can utilize computer systems to assist in resolving problems. - Maintains proficiency with company computer systems in aspects related to job, such as data entry, messaging, call logs, data notations, queue updates, batching, or other job & office functions and requirements. - Other duties as assigned. Qualifications - High School Diploma or GED equivalent - 2 years prior call center experience in a related field, with similar computer requirements - Knowledge of MS Office applications as needed to satisfactorily perform work assignments – Word, Excel, PowerPoint, Outlook, SharePoint as well as can learn company enterprise systems as needed. - Aptitude for mathematical operations and numerical analysis. Requirements - This full-time position requires approximately 40 hours per week and involves regular physical and sensory activity, including: - Prolonged sitting (up to 8 hours), with intermittent standing and walking throughout the shift - Continuous use of fingers, hands, and arms for computer and office-related tasks Benefits - Medical, dental, vision, and prescription coverage effective immediately - 401(k) plan with company contributions - Life insurance and short- and long-term disability coverage - HSA/FSA options and an Employee Assistance Program (EAP) - Paid time off, including vacation, holidays, and personal days - Weekly pay, employee discounts, and more Equal Employment Opportunity & Pre-Employment Requirements mSupply is an Equal Opportunity Employer. We make employment decisions without regard to sex, age, race, color, creed, religion, national origin, citizenship or immigration status, sexual orientation, gender identity or expression, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law. We are committed to providing reasonable accommodations for qualified individuals with disabilities and to applicants with sincerely held religious beliefs, in accordance with applicable law. To request a reasonable accommodation, please contact careers@msupply.com. Final offers of employment may be contingent upon completion of job-related pre-employment checks and screenings permitted by law for the position. For roles that require operation of a company vehicle, a Motor Vehicle Record (MVR) check may also be conducted to determine insurability. This employer participates in E-Verify to confirm employment eligibility in the United States.

Role Description We are currently seeking a motivated, reward-driven individual to join our Company as an Inside Sales Representative. As our industry sees an explosive increase in demand for roofing services, we are expanding our sales force to include specialized closers who can bridge the gap between initial interest and final contract. This role is designed for high-energy professionals who excel at building rapport and handling objections over the phone. Key Responsibilities - Conducting outbound calls to leads who have already been presented with a roofing solution in their home. - Serving as a professional closer by addressing remaining concerns, handling objections, and explaining the value of our restoration services. - Managing multiple conversations and follow-up tasks simultaneously within our CRM system. - Maintaining a high level of product knowledge to effectively resolve client questions over the phone. - Collaborating with field sales representatives and branch management to ensure a seamless handoff and positive customer experience. - Meeting and exceeding monthly sales goals in a fast-paced, goal-oriented environment. Qualifications - At least 18 years of age. - 3–5 years of proven sales experience (inside sales, retail sales, phone sales, or related experience preferred). - Excellent verbal communication skills with the ability to confidently speak on the phone and engage prospects professionally. - Strong multitasking abilities and the capacity to manage multiple conversations, follow-ups, and tasks simultaneously. - Comfortable working in a fast-paced, goal-oriented environment. - High school diploma or equivalent required. Requirements - Previous experience making outbound or inbound sales calls. - Self-motivated with a positive attitude and strong work ethic. - Ability to handle objections and close deals over the phone. - Basic computer skills and familiarity with CRM systems is a plus. Benefits - Comprehensive Training: We provide training on our specific sales system and products to ensure you are equipped to close effectively. - Attractive Compensation: Our pay structure rewards personal effort and performance with a competitive base plus uncapped incentive-based compensation. - Real Career Growth Opportunity: Over 95% of our management roles are filled with internal talent, illustrating our commitment to helping our team grow their skills and careers. - Company-Enhanced Benefits: Includes access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.

Role Description MarketStar is looking for an Inside Sales Representative to support our Dropbox team. This team drives revenue growth for Dropbox across a dedicated book of trials and prospective Small-to-Midsize Business (SMB) clients. Your role is to translate client objectives into high-impact strategies on the Dropbox platform while consistently meeting revenue goals. The Inside Sales Representative will be the customer’s primary point of contact while taking a qualified lead or trial user to a closed sale. This is a perfect opportunity for anyone looking to expand their career in technology sales, up-level their experience into new technology, and be challenged with an exciting and emerging product space. Location: Utah (Remote) What Will You Do? - Proactively engage Dropbox trial users through phone, email, and digital channels to provide a personalized, high-touch customer experience throughout the trial lifecycle. - Drive trial-to-paid conversion by understanding customer goals, identifying use cases, addressing objections, and guiding customers toward the best Dropbox solution for their business. - Build relationships with trial customers by providing consultative support, answering product questions, and removing barriers to adoption. - Partner closely with Sales to identify high-potential trial accounts, coordinate engagement strategies, and accelerate purchase decisions. - Monitor trial engagement signals and prioritize outreach based on customer activity and likelihood to convert. - Share customer insights and feedback with cross-functional teams to improve the trial experience and increase overall conversion rates. - Consistently achieve trial conversion, customer engagement, and productivity goals while delivering an exceptional customer experience. - Constantly strive to improve, proactively seeking coaching and guidance from peers and managers. - Execute sales campaigns using various tactics including calling and emailing existing client customers. - Leverage CRM and sales engagement tools (Salesforce, Outreach) to document customer interactions, maintain accurate pipeline data, and ensure timely follow-up. - Adhere to daily, weekly, and monthly KPIs, maintaining high energy and flexibility in a fast-paced, constantly evolving team environment. - Expertly serve as a product and service advocate for the client, building interest and awareness of the value proposition and assessing mutual fit. - Learn quickly and maintain current, comprehensive knowledge of client’s products and services. - Utilize tech platforms effectively: Outreach, Salesforce, Power BI, Slack, Calendar, Gmail, and Outlook. - Other duties as assigned. Qualifications - Minimum one year of B2B inside sales experience; some direct sales or trial conversion experience preferred. - Solid understanding of cloud-based technology and tools, with a passion for the customer and customer experience. - Prior experience nurturing leads, profiling customers, or managing a trial lifecycle to identify sales opportunities. - Prior experience responding to customer requests for sales and service ensuring delivery of an exceptional customer experience by responding in a prompt, professional, and friendly manner. - High confidence and ability to quickly build trust within the first call, using strong soft skills to drive impact on the spot. - Strong organization and time management coupled with the ability to multitask, prioritize high-potential leads, and work under pressure. - Excellent verbal and written communication skills with a professional telephone presence. - Intermediate skills navigating tech platforms, including Salesforce.com, Outreach, Gmail, and other sales tech stack tools. - High attention to detail and follow-through. - Ability to take scheduled calls as needed. Benefits - Structured learning and career development programs - Mental health program - Generous Paid Time Off policy - Paid medical leave - Child/Dependent care reimbursement - Education reimbursement - 401k match, hardship loan program, access to financial wellness advisor - Comprehensive healthcare coverage including medical, dental, and vision Compensation The hourly pay range for this position is $19.23. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process. Equal Employment Opportunity MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.

Role Description As an Inside Sales Associate, you will be responsible for driving revenue through remote sales engagement, managing the full or majority of the sales cycle virtually to convert opportunities into revenue. You will focus on: - Prospecting - Qualifying - Presenting solutions - Negotiating terms - Closing business without primary reliance on in-person meetings You will be part of the Energy team and report directly to the Inside Sales Manager. You Will: - Manage the full lifecycle of sales inquiries, ensuring timely follow-up to convert leads into active opportunities. - Execute a high volume of outreach to qualify prospective customers and maintain a consistent pipeline within the Salesforce ecosystem. - Analyze client business requirements to effectively position Energy products as essential tools for their operational success. - Drive revenue growth by securing renewals and identifying up-selling opportunities within your assigned account territory. - Partner with cross-functional teams to develop and implement strategies that consistently meet or exceed monthly sales targets. - Provide accurate weekly forecasting and sales reporting to help track progress against departmental goals. - Cultivate long-term partnerships by conducting regular review calls and resolving customer queries with a focus on value delivery. Qualifications - 0-2 years of prior experience in business-to-business sales, inside sales, or the energy industry. - Exceptional written and verbal communication skills in English and Arabic. - An undergraduate degree in Chemicals, Science or related technical field or equivalent experience. - Demonstrated ability to navigate the foundational stages of a sales cycle, from prospecting to closing. - Proficiency in using CRM tools (such as Salesforce) and Microsoft Office applications to manage daily workflows. Benefits - Comprehensive Insurance & Retirement plans - Paid Time Off and Leaves - Education Benefits - Family Care Benefits - Career Growth Programs - Access to Dow Jones Products - Employee Referral Program - Employee Well-being Support & Fitness Programs