• Drive Operational Efficiency: Lead the integration of lean principles and continuous improvement methodologies to enhance EHS and operational performance across the business • Facilitate Learning Team Events: Plan and lead learning team sessions to identify root causes, share insights, and implement sustainable improvements that reduce risk and improve outcomes • Partner with Operations: Collaborate with business and field leadership to align EHS initiatives with operational goals, ensuring practical, effective, and scalable solutions • Enhance EHS Program Effectiveness: Support the execution and continuous improvement of EHS programs, ensuring consistency, efficiency, and alignment with enterprise standards • Provide Onsite Support & Training: Deliver hands-on field engagement and targeted training to reinforce safe work practices, improve adoption of processes, and build local capability • Advance Procurement Excellence: Partner with procurement and vendor management teams to ensure EHS expectations are embedded in sourcing, contractor management, and supplier performance • Strengthen Client Relationships: Support client engagement by promoting EHS value, ensuring alignment with client expectations, and contributing to strong, trust-based partnerships • Leverage Data & Insights: Utilize metrics, trends, and performance data to identify gaps, prioritize actions, and drive informed decision-making • Promote Culture of Continuous Improvement: Champion a culture of accountability, learning, and innovation across One EHS Team approach and operations • Influence & Engage Stakeholders: Build strong relationships across all levels of the organization to drive alignment, engagement, and sustained performance improvement

Role Description CDM has an exciting new opportunity for a Business Operations & Capture Manager to help us grow in the Tampa area. The Business Operations & Capture Manager serves as a key operational leader supporting growth, capture, workforce coordination, and internal business operations within a federal contracting environment. This position is responsible for maintaining opportunity pipeline visibility, coordinating partner engagements, enabling proposal and capture activities, supporting staffing administration, and ensuring organizational processes are executed efficiently and consistently. The role works across business development, operations, finance, recruiting, and program teams to ensure priorities, deliverables, and workforce actions remain organized, actionable, and aligned with company objectives. Success is measured through operational efficiency, pursuit readiness, staffing coordination, process discipline, proposal support quality, and the ability to drive execution across multiple concurrent initiatives. Responsibilities - Pipeline and Growth Operations - Maintain opportunity pipeline data and growth tracking systems. - Ensure opportunity records, pursuit statuses, and business development activities remain current and accurate. - Coordinate external partner communications, teaming activities, and follow-up actions. - Support industry engagement planning, conferences, trade shows, and customer-facing events. - Maintain and update capability statements, marketing collateral, and pursuit-related materials. - Conduct market research and collect competitive intelligence from public and internal sources. - Prepare summaries of market trends, customer priorities, and opportunity developments. - Capture and Proposal Enablement - Coordinate proposal schedules, milestone tracking, and submission timelines. - Support development of proposal artifacts, compliance matrices, outlines, and administrative documentation. - Draft executive summaries, opportunity briefs, capability narratives, and other business development materials. - Manage repositories containing past performance information, resumes, certifications, and proposal assets. - Coordinate subject matter expert contributions and review cycles. - Track action items, deadlines, and deliverable status across multiple pursuits. - Internal Operations - Manage recurring operational meetings, action registers, and task tracking processes. - Develop and maintain standard operating procedures, templates, and internal documentation. - Coordinate onboarding and offboarding logistics. - Support organizational process improvement initiatives. - Maintain records and business documentation in accordance with company standards. - Ensure operational data, trackers, and repositories remain current and accessible. - Program Personnel Operations - Coordinate staffing administration for contract personnel and internal employees. - Support employee onboarding activities, workforce transitions, and personnel logistics. - Track employee availability, PTO coordination, and workforce status reporting. - Monitor timekeeping compliance and assist personnel with administrative requirements. - Maintain staffing trackers and workforce management records. - Coordinate program administrative support activities as directed. Qualifications - Citizenship: Must be a US citizen - Clearance: Must pass a background check - Education: - Bachelor's degree in an Acquisition, Business Administration, Management, Organizational Leadership, Communications, Marketing, Public Administration, Project Management, Human Resources, Government Contracting, or a related field. - Years of Experience: - Minimum 5 years of professional experience in business operations, capture support, proposal coordination, project coordination, workforce administration, recruiting operations, or related business functions. - Minimum 3 years supporting a federal government contractor, defense contractor, or professional services organization. - Experience managing multiple priorities, deadlines, and stakeholders in a fast-paced environment. - Experience with CRM platforms, opportunity tracking systems, and Microsoft 365 collaboration environments. - Demonstrated experience developing executive-ready documentation, reports, and business communications. Benefits - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Flexible schedule - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Relocation bonus - Training & development Additional Information - Location: Tampa, FL - On-site/Hybrid/Remote: Remote - Travel: 25% - Flexible work from home options available.

• Support the Availity enterprise strategy by coordinating initiatives and aligning stakeholders • Evaluate and optimize the Availity portfolio’s capabilities by quantifying performance and business value • Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies • Drive adoption of solutions that improve efficiency, provider experience, and operational outcomes across multiple business functions • Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objectives are met

• You coordinate our partners (e.g., payment service providers and sales partners) and resolve issues independently • You work closely with Logistics and Customer Success and ensure that nothing falls through the cracks • You free up the executive team and take full ownership of operational tasks • You bring structure when things become unclear and drive initiatives to completion • You take on escalation cases and resolve them pragmatically