Role Description CDM has an exciting new opportunity for a Business Operations & Capture Manager to help us grow in the Tampa area. The Business Operations & Capture Manager serves as a key operational leader supporting growth, capture, workforce coordination, and internal business operations within a federal contracting environment. This position is responsible for maintaining opportunity pipeline visibility, coordinating partner engagements, enabling proposal and capture activities, supporting staffing administration, and ensuring organizational processes are executed efficiently and consistently. The role works across business development, operations, finance, recruiting, and program teams to ensure priorities, deliverables, and workforce actions remain organized, actionable, and aligned with company objectives. Success is measured through operational efficiency, pursuit readiness, staffing coordination, process discipline, proposal support quality, and the ability to drive execution across multiple concurrent initiatives. Responsibilities - Pipeline and Growth Operations - Maintain opportunity pipeline data and growth tracking systems. - Ensure opportunity records, pursuit statuses, and business development activities remain current and accurate. - Coordinate external partner communications, teaming activities, and follow-up actions. - Support industry engagement planning, conferences, trade shows, and customer-facing events. - Maintain and update capability statements, marketing collateral, and pursuit-related materials. - Conduct market research and collect competitive intelligence from public and internal sources. - Prepare summaries of market trends, customer priorities, and opportunity developments. - Capture and Proposal Enablement - Coordinate proposal schedules, milestone tracking, and submission timelines. - Support development of proposal artifacts, compliance matrices, outlines, and administrative documentation. - Draft executive summaries, opportunity briefs, capability narratives, and other business development materials. - Manage repositories containing past performance information, resumes, certifications, and proposal assets. - Coordinate subject matter expert contributions and review cycles. - Track action items, deadlines, and deliverable status across multiple pursuits. - Internal Operations - Manage recurring operational meetings, action registers, and task tracking processes. - Develop and maintain standard operating procedures, templates, and internal documentation. - Coordinate onboarding and offboarding logistics. - Support organizational process improvement initiatives. - Maintain records and business documentation in accordance with company standards. - Ensure operational data, trackers, and repositories remain current and accessible. - Program Personnel Operations - Coordinate staffing administration for contract personnel and internal employees. - Support employee onboarding activities, workforce transitions, and personnel logistics. - Track employee availability, PTO coordination, and workforce status reporting. - Monitor timekeeping compliance and assist personnel with administrative requirements. - Maintain staffing trackers and workforce management records. - Coordinate program administrative support activities as directed. Qualifications - Citizenship: Must be a US citizen - Clearance: Must pass a background check - Education: - Bachelor's degree in an Acquisition, Business Administration, Management, Organizational Leadership, Communications, Marketing, Public Administration, Project Management, Human Resources, Government Contracting, or a related field. - Years of Experience: - Minimum 5 years of professional experience in business operations, capture support, proposal coordination, project coordination, workforce administration, recruiting operations, or related business functions. - Minimum 3 years supporting a federal government contractor, defense contractor, or professional services organization. - Experience managing multiple priorities, deadlines, and stakeholders in a fast-paced environment. - Experience with CRM platforms, opportunity tracking systems, and Microsoft 365 collaboration environments. - Demonstrated experience developing executive-ready documentation, reports, and business communications. Benefits - 401(k) - 401(k) matching - Bonus based on performance - Company parties - Competitive salary - Flexible schedule - Free uniforms - Health insurance - Opportunity for advancement - Paid time off - Relocation bonus - Training & development Additional Information - Location: Tampa, FL - On-site/Hybrid/Remote: Remote - Travel: 25% - Flexible work from home options available.

• Support the Availity enterprise strategy by coordinating initiatives and aligning stakeholders • Evaluate and optimize the Availity portfolio’s capabilities by quantifying performance and business value • Identify, develop, and execute process improvement opportunities utilizing continuous improvement principles and LEAN/Six Sigma methodologies • Drive adoption of solutions that improve efficiency, provider experience, and operational outcomes across multiple business functions • Monitor process improvement projects and facilitate cross functional process improvement project teams ensuring deadlines and objectives are met

• You coordinate our partners (e.g., payment service providers and sales partners) and resolve issues independently • You work closely with Logistics and Customer Success and ensure that nothing falls through the cracks • You free up the executive team and take full ownership of operational tasks • You bring structure when things become unclear and drive initiatives to completion • You take on escalation cases and resolve them pragmatically

Role Description This role blends the responsibilities of a Chief of Staff with those of a Business Operations leader. Reporting directly to the CEO, you'll serve as a trusted advisor, strategic thought partner, and operational leader. You'll help connect the dots across the executive team, ensuring priorities remain aligned, decisions are executed, and the organization stays focused on what matters most. You'll work across Product, Engineering, Data Science, Finance, Revenue, Customer Success, Marketing, Partnerships, People, and Operations, bringing structure to complexity, improving communication, and helping teams execute more effectively. This isn't an administrative Chief of Staff role, nor is it purely an analytics position. We're looking for someone who enjoys building operating systems, solving business problems, facilitating executive decision-making, and helping great teams perform at their best. This role succeeds through influence rather than authority. You won't always be the formal owner of the work, but you'll often be the person ensuring the right work gets done by the right people at the right time. What You’ll Do - Partner with the CEO - Serve as a trusted advisor and thought partner to the CEO. - Drive strategic initiatives from concept through execution. - Support executive communications, Board materials, planning sessions, and company-wide priorities. - Help leadership stay focused on the highest-impact opportunities. - Keep the Executive Team Aligned - Build the operating cadence for the Executive Leadership Team. - Facilitate executive meetings, Quarterly Business Reviews, annual planning sessions, and leadership off-sites. - Ensure decisions translate into clear action plans with defined ownership and accountability. - Identify risks, dependencies, and execution gaps before they become larger problems. - Build Business Operations - Develop executive dashboards and KPI frameworks that become the company's source of truth. - Improve visibility into revenue, profitability, customer health, operational performance, and strategic initiatives. - Lead business reviews that enable faster, smarter decision-making. - Turn complex information into practical recommendations. - Drive Company-Wide Execution - Lead cross-functional initiatives spanning multiple organizations. - Improve communication and collaboration across the business. - Build scalable operating processes that support growth. - Remove friction that slows execution and help teams stay focused on the highest-impact work. Qualifications - You bring order to complexity. - You're proactive and relentlessly follow through. - You influence without authority. - You move seamlessly between the strategic and the tactical. - You're direct and accountable. - You thrive in ambiguity. Requirements - 10+ years of leadership experience in Chief of Staff, Business Operations, Strategy, Consulting, Product Operations, Revenue Operations, Corporate Development, or similar roles. - Experience partnering directly with senior executives in a high-growth technology company. - Strong financial, operational, and analytical acumen. - Experience leading complex cross-functional initiatives. - Exceptional written, verbal, and executive communication skills. - Outstanding project management and organizational abilities with meticulous attention to detail. - Experience in SaaS, AdTech, MarTech, data, media, or marketplace businesses is a plus. Benefits - Competitive salary range: $175,000–$200,000 - Full health, dental, vision, and mental wellness benefits - Flexible, remote-friendly work environment - Big opportunity, small ego, high impact - A mission you can feel good about, and a team that makes the work fun How to Apply Sound like a fit? Apply here or send us your resume and a short note on why this role feels right for you. At Azira, we don’t hire for the box. We hire for the spark. We’re building boldly. Join us.