Role Description The Wholesale Coordinator plays a key role in supporting the day-to-day operations of the wholesale function, ensuring orders are processed accurately, inventory is effectively managed, and wholesale accounts receive timely administrative support. Reporting to the Global Wholesale Manager, this role is responsible for coordinating wholesale orders from purchase through to delivery, maintaining accurate inventory records, and preparing reports and account documentation. The ideal candidate is highly organised, detail-oriented, and proactive, with the ability to manage multiple priorities while delivering exceptional service to internal stakeholders and wholesale partners. Key Responsibilities - Order Administration & Processing - Enter, process, and confirm wholesale purchase orders accurately and within agreed timeframes. - Liaise with wholesale accounts to confirm order details, quantities, pricing, and delivery windows. - Track order status from placement through to dispatch and delivery, proactively flagging delays or discrepancies. - Maintain accurate, up-to-date order records across relevant systems – AP21 (e.g. ERP/order management platform, shared trackers). - Process order amendments, returns, and credit requests in line with wholesale policy. - Stock & Inventory Management - Monitor stock availability against confirmed and forecast wholesale orders. - Coordinate with the Supply Chain/Production teams to align stock allocation with wholesale demand. - Maintain accurate inventory and allocation records, escalating stock shortfalls or excess risk. - Support stock take, reconciliation, and reporting activities relevant to the wholesale channel. - Help manage sample stock and showroom inventory as required. - General Support to the Global Wholesale Manager - Provide day-to-day administrative support, including diary coordination, correspondence, and meeting preparation relevant to wholesale accounts. - Prepare and maintain reports, trackers, and account summaries (e.g. sales performance, order status, ranging). - Assist with the preparation of account-facing materials, including line sheets, order forms, and pricing documents. - Support the coordination of trade show, showroom, and account meeting logistics as needed. - Act as a point of contact for wholesale accounts on routine order and administrative queries, escalating commercial matters to the Global Wholesale Manager. - Undertake ad hoc administrative and project tasks to support the broader wholesale function. Qualifications - 2+ years of experience in wholesale coordination, sales support, customer service, order management, or a similar administrative role. - Strong experience processing purchase orders and coordinating order fulfilment. - Understanding of inventory management and stock allocation processes. - Experience using ERP, inventory management, or order processing systems (experience with AP21 is advantageous but not essential). - Advanced proficiency in Microsoft Excel and other Microsoft Office applications. - Strong organisational skills with the ability to manage multiple priorities and meet deadlines. - High attention to detail and accuracy when handling orders, inventory, and documentation. - Excellent written and verbal communication skills with the ability to build professional relationships with internal teams and wholesale customers. - Proactive, reliable, and able to work independently while collaborating effectively within a team. - Experience within retail, wholesale, fashion, apparel, or consumer goods industries is highly regarded. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work. - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”).