Role Description Under direction, is responsible for the management of insurance verifications, eligibility and prior authorizations for services requiring referrals, including surgical procedures, visits and diagnostic testing. - Ensures that patient demographic, insurance information, verification and eligibility have been established and documented. - Verifies pre-certifications and obtains upgrades if needed. If pre-certification is not obtained for next day, notifies the referring doctor's office and contacts the patient to find out if they would rather reschedule. - Responsible for obtaining financial clearance and/or prior balances patients may have. - Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient. - Documents and communicates with clinical staff, physicians, administrators and patients regarding insurance problems/discrepancies; contacts patients to receive updated insurance information or correct issues. - Scans documentation into the EMR system as necessary. Inputs and/or obtains authorizations/precertifications into and from within online systems. - Initiates and prepares written correspondence as needed and based on functional needs. - Attends workshops, seminars and/or conferences to keep abreast of standards and best practices within the field. Disseminates information to colleagues and/or staff as appropriate. - Performs other related duties as assigned. Qualifications - High School Diploma or equivalent required. - Approximately 2 years prior related experience in a customer service focused role. - Knowledge of CPT, ICD9, and ICD10 coding. - Excellent communication skills (both verbal and written). - Professional appearance, punctuality and a sense of urgency. - Ability to plan and prioritize work while responding to rapidly changing priorities. - Detail oriented. Requirements - Role may be remote EST daytime shift. Dedicated workspace conducive to a healthy work environment. - Role may require the ability to work flexible hours, which may include early mornings and/or late nights. Company Description Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

Role Description The Sterling Sales Engineer will work closely with sales Account Managers in a presales technical role configuring solutions to meet specific customer complex technology needs, showcasing product solutions, setting up product demonstrations, and explaining features and value of technology solutions to customers. The Sales Engineer will be a key partner in the sales cycle and interact with customers both over the phone and on site to build trust and act as a trusted advisor for Sterling’s customers. Additionally, the Sales Engineer will identify, research and present industry solutions related to client devices, wireless and wired networking, servers, storage, cloud infrastructures and data centers for customers. - Develop technical sales strategies for deeply complex and large organizations operating on behalf of and in tandem with Government agencies and Integrators. - Articulate the value of Sterling to customers and industry peers. - Inspire and enable individual contributors to perform at high levels. Qualifications - Minimum of 5 years of experience in a Pre-Sales Engineer, Systems Engineer, or related customer-facing role. - A four-year technical degree or military service is not required. - Ability to connect the dots technically while developing personal relationships with customers, sales teams, and vendors. Requirements - Core Technical Skillset Requirements: - Systems: Strong understanding of virtualization technologies, including hypervisors such as VMware, Hyper-V, KVM, and Citrix. Understanding of OS layers from Microsoft, Red Hat, and other Unix platforms. - Storage: Knowledge of storage architecture, including storage area networks (SANs), network-attached storage (NAS), and software-defined storage such as vSAN, Dell, HPE, Nutanix, NetApp, Pure Storage, Qumulo, and VAST. - Network Architecture: In-depth knowledge of network architecture, including software-defined networking (SDN) and network virtualization such as Cisco, Fortinet, Palo Alto, Juniper, Extreme, Ruckus, VMware, and HPE/Aruba. - AI/ML: Desire to track AI/ML technology trends, understand AI models and algorithms, ability to work with large datasets: cleaning, analysis, and interpretation. Familiarity with Python, R, Java, and TensorFlow/PyTorch. Experience with NVIDIA, Intel, AMD, DataBricks, and other AI vendors. - Additional Technical Fundamentals: - Security: Strong understanding of security principles, including authentication, authorization, and encryption. - Cloud: Familiarity with cloud computing technologies, including public, private, and hybrid clouds. Knowledge of AWS, Azure, Google, Oracle, Gov Clouds. - Cost Optimization: Understanding of cost optimization techniques, including using open-source solutions and scaling infrastructure based on demand. - Services: Understanding the role of services to customers and sales organizations. - Minimum requirements for this SE role: - Productive: Ability to maximize day and downtime to ensure teams overachieve sales goals while building deeper relationships with customers. - Teamwork: Ability to work well with peers, vendors, and other segments within the business. - Coaching: Willingness to learn from the experience of the extended engineering group and leadership. - Winning: Mindset to celebrate successful events and grow in influence. - Development: Expectation to constantly evolve knowledge, process, and influences within the company and customers. Primary Responsibilities - Confidently articulate features and value of technology solutions to customers. - Configure products according to specifications. - Ensure any RFP responses are technically acceptable and profitable. - Build deep relationships with key customer decision makers. - Develop and perform technical presentations to customers, partners, and prospects. - Participate regularly in industry training and seek and maintain certifications to keep up-to-date on relevant competitive solutions, products, and services. - Provide technical guidance to the business on forward-looking technologies. - Build partner relationships with key technology vendors and OEMs. - Participate in account planning and QBRs with sales and sales leadership. Company Description Sterling Computers Corporation (“Sterling”) is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, disability, medical condition, economic status or status with regard to public assistance, citizenship status, national or social or ethnic origin, past or present membership in the uniformed services, protected veteran status, sex, pregnancy, marital or civil union or domestic partnership status, family or parental status, sexual orientation, gender expression or identity, family medical history or genetic information, HIV status, political belief, or any other status or characteristic protected by applicable law.

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organization • Lead by example living the Everpure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

Role Description As Tech Process Senior Associate, you will be responsible for remotely assisting customers in implementing the codes for successful set up of Google’s digital marketing products. - Facilitate 6-7 hours of phone consultations daily with the customers (outbound & inbound). - Give guidance & assist customers on pre-defined and documented Google Tag Implementation techniques. - Create Shopping Campaigns and help them resolve the errors in the feed/campaign optimization. - Communicate with advertisers/webmasters via phone, email, chat, and video conferencing as needed. - Deliver high quality service to your customers, exceeding client expectations and quality scoring measures. - Troubleshooting skills and debugging tools (e.g. search consoles). Qualifications - Minimum 2-3 years of experience in technical customer support. - Strong communication, customer service, relationship management and support skills with spoken language fluency, phone support etiquette. - Knowledge of Google Adwords, Analytics, Shopping, GTM, Campaigns (Digital Marketing Tools). - CMS proficiency (basic): Exposure to a CMS like WordPress / Joomla / Shopify or similar platforms (at least 1 platform) will be an added advantage. - HTML Basic/JavaScript/PHP: Exposure or understanding of working of websites with associated knowledge on CSS/CSS3. - Troubleshooting skills and debugging tools (e.g. search consoles). Requirements - Advanced CMS proficiency (Shopify, WordPress, Wix, Magento etc.). - Website maintenance. - Working knowledge on the following: - Google Ads Basics - Google Analytics - Google Tag Manager - Attribution Models - Global Site Tag - Digital marketing/Online advertising Benefits - Competitive wages and comprehensive health care including medical, dental and vision coverage. - Gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums. - Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences.