• Own and grow the Security Operations product line • Build products that enable SOC analysts, incident responders, threat hunters, and detection engineers • Refine and evolve the product vision • Drive product-market fit across multiple buyer segments • Present product-driven business metrics to the executive team • Track pipeline generation, POC conversion, ARR growth, and net retention

Role Description The Information Security Incident Response Analyst supports clients during security incidents by performing technical investigations, analyzing digital forensic evidence, and assisting with containment and remediation activities. This role focuses on identifying indicators of compromise, reconstructing attacker activity, and communicating clear, actionable findings. The analyst works as part of a global DFIR team, handling a variety of incident types across diverse environments. They contribute to process improvements, maintain strong client communication, and continue building advanced DFIR skills through hands‑on investigations and internal project work. Key Responsibilities - Investigates security incidents by performing host, disk, memory, network, and cloud forensic analysis under established processes and guidance. - Analyzes artifacts across Windows, Linux, and macOS systems, helping reconstruct timelines and determine root cause. - Supports clients through containment and recovery efforts by providing technical recommendations and clear communication. - Participates in the team’s on‑call rotation for urgent incident response needs. - Completes internal and client tasks such as tabletop exercises, IR readiness assessments, basic forensic reviews, and environment hardening support. - Identifies observable gaps and risks within client environments and recommends improvements to strengthen security posture. - Produces accurate documentation—including investigation notes, status updates, and final reports. - Collaborates with global DFIR and other teams and stays current on threats, attacker techniques, and emerging forensic tools. Qualifications - Solid understanding of digital forensics fundamentals, including host‑based analysis across major operating systems. - Working knowledge of network forensics, cloud log analysis (e.g., Azure, AWS, GCP), and common forensic tools. - Ability to clearly communicate technical findings to both technical and non‑technical audiences. - Strong analytical and problem‑solving skills, especially during time‑sensitive investigations. - Motivated to continuously learn deeper DFIR techniques and methodologies. Requirements - Proven experience in incident response and digital forensics, with capability in host‑based, image, and log analysis. - Experience using SIEM, EDR, IDS/IPS, and other security tools to triage, investigate, and respond to incidents. - Ability to perform network analysis using tools such as Wireshark, tcpdump, and other tools. - Experience in cybersecurity operations, consulting, DFIR services, or related technical security roles. Academic Qualifications, Certifications - Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Cybersecurity, or a related discipline (preferred). - Relevant certifications such as: - SANS GIAC Security Essentials (GSEC) or equivalent preferred. - SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. - SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred. - GICSP – GIAC Global Industrial Cyber Security Professional - GRID – GIAC Response and Industrial Defense - GCIP – GIAC Critical Infrastructure Protection - ISA/IEC 62443 Cybersecurity Certificates (ISA/IEC 62443 Cybersecurity Fundamentals, etc.) - IC32/IC33/IC34 - Any additional DFIR‑related certifications. Additional UK‑Specific Role Requirements - Active UK Security Clearance is required to deliver services within sensitive or regulated client environments. - Background and hands‑on experience in OT environments. - Experience investigating ICS/SCADA systems and industrial sectors such as manufacturing, energy, utilities, or critical infrastructure. - Ability to collect and analyze OT forensic artifacts, interpret OT protocols and system behavior, and assess the impact of cyber incidents on physical processes. - Experience with any of the following tools: - Claroty CTD - Nozomi Guardian - Dragos Platform - Tenable.ot - Forescout/SCADAfence Workplace type Remote Working

Role Description What you get to do in this role: - Experience with Okta admin console and REST API (user/group lifecycle, session management, directory integration) - Production experience building Python automation scripts (testing, error handling, logging, observability) - Hands-on experience with SailPoint IIQ connectors (configuration, troubleshooting, custom rule development) - Familiarity with ServiceNow ITSM, workflow automation, and integrations (MCP servers, Flow Designer) - Experience with AI/LLM concepts, prompt engineering, or API-based automation (building chatbots, autonomous agents, or similar) - Exposure to Splunk, Grafana, or similar observability platforms - DevOps/GitOps experience, CI/CD pipeline familiarity, or infrastructure-as-code exposure - CISSP, CISM, or equivalent IAM certification - Background in FedRAMP-compliant environments or similar compliance frameworks - Solid experience in Agile development processes and DevOps culture - Learning mindset and keen interest to build knowledge of User Access Management and AI-native automation Qualifications - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. - 4+ years of hands-on IAM experience, including SailPoint IIQ 8.x+ operations in enterprise environments - Deep operational experience with two or more of: Active Directory, Entra ID, LDAP, Okta, PAM (CyberArk/PBUL) - Intermediate-to-advanced proficiency in at least one programming/scripting language (Python preferred, but PowerShell, Bash, or JavaScript acceptable) - Proven experience with RESTful API design and consumption (Okta SDK, SailPoint SDK, or equivalent) - Working knowledge of identity governance concepts: role-based access control (RBAC), access requests, certification workflows - SQL fluency for data analysis and troubleshooting - Familiarity with ITIL practices (incident, problem, change, service request management) - Experience troubleshooting complex account provisioning/deprovisioning workflows in multi-directory environments - Strong documentation and communication skills; ability to translate technical details into executive-ready briefs - Demonstrated ability to work effectively in distributed, asynchronous environments (across timezones) - Comfort operating in FedRAMP-compliant environments with audit trail and compliance considerations - Proven problem-solving and analytical skills with excellent written and verbal communication abilities - Ability to build strong stakeholder relationships across GRC, Legal, Security, and Engineering teams Requirements - Base pay of $161,300 - $274,200, plus equity (when applicable), variable/incentive compensation and benefits. - Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. - Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Benefits - Flexible and remote work options. Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Role Description Edged has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s data center infrastructure. We are seeking a results-oriented senior leader with a strong track record of operational excellence to act as the Director, Security, Risk & Compliance Operations. This leader will report directly to the VP of Operations, based in the US and be responsible for the Security programs, compliance, and Business Continuity for all Edged Energy facilities in North America. In this role, the candidate will need to drive enterprise strategy into operational execution by defining standards, driving accountability, risk avoidance, and operational readiness. Key Responsibilities include but are not limited to: - Leadership Function - Serve as strategic partner to the Operational function by overseeing all program requirements for physical security, compliance, and business continuity. - Oversee the physical security, compliance, and business continuity team supporting Edged North America. - Set clear expectations and goals for performance and leadership behavior aligned with Edged values, department objectives, driving respect, accountability, and excellence in the department. - Develop operating models, headcount support, performance KPI’s, investment decisions, and operating procedures. - Create multi-year roadmap for the security, risk, and compliance operations across data center and corporate environments. - Define policies, procedures, standards, and operating procedures that reduce risk, drive consistency, meet customer needs, and ensure sites are audit ready. - Establish KPI scorecards metrics for the department and lead monthly and quarterly business reviews. - Oversee risk assessments for the physical security of the sites, closely collaborating with those performing similar functions with cyber security. - Drive standard for the basis of design around physical security systems, including site testing. - Support cross-functional teams such as sales, IT, and Facility operations teams by responding to requests for information related to physical security. - Physical Security Leadership - Evaluate and implement technology to use for access control, CCTV surveillance, audit trails, remote alarm monitoring & response, and directly deploy these technologies with support of the project management and site security team. - Build and execute the enterprise physical security strategy for all data center, offices, and critical infrastructure locations. - Establish and maintain physical security policies, standards, and operating procedures. - Oversee: Access control systems, CCTV and video management, Intrusion detection systems, Visitor management, Security operations and monitoring, Guard force management, Badge administration, Key and asset management. - Conduct security risk assessments for new facilities and existing sites. - Lead investigations involving physical security incidents, theft, workplace violence, unauthorized access, or security policy violations. - Develop executive reporting and security metrics. - Experience setting up and operating a Security operations center that need to work in alignment with the facility operations centers. - Compliance & Risk Management - Own the organization's compliance programs supporting: SOC 2 Type II & ISO/IEC 27001/PCI. - Coordinate annual audits, assessments, and evidence collection. - Partner with Information Security and Internal Audit to maintain audit readiness throughout the year. - Track and ensure all corrective action plans remediation activities. - Maintain security policies, procedures, and control documentation. - Perform enterprise risk assessments and recommend mitigation strategies. - Track compliance KPIs and provide regular reporting to executive leadership. - Maintain a customer and audit ready operating stance across all the data centers. - Business Continuity & Resilience - Develop, implement, and maintain the enterprise Business Continuity Management (BCM) program. - Lead Business Impact Analyses (BIA) across departments. - Develop and maintain: Business Continuity Plans (BCPs), Crisis Management Plans & Emergency Response Procedures. - Disaster Recovery coordination with IT. - Plan and facilitate tabletop exercises and operational simulations. - Coordinate incident response during major operational disruptions. - Drive continuous improvement based on lessons learned. Qualifications - MS/BS degree from a four-year university in business administration, criminal justice, information security, business administration or related fields (Masters preferred). - 8-10+ years of progressive experience in corporate security, physical security operations, data center security, critical infrastructure security or related security leadership roles. - 7+ years of leadership experience managing leaders, multi-site programs and teams in a 24/7 or critical infrastructure environment. - Experience with compliance, risk management or business continuity. - Experience in data center, cloud, critical infrastructure, telecommunications, or highly regulated environments. - Experience leading large scale contract guard force and services across multiple geographies. - Experience with product implementation consulting, training material development, product onboarding, and project and account administration. - Experience leading budget strategy, forecasting and capital investment allocation. - Experience collaborating with facility management & operational teams. - Experience working and presenting to internal and external stakeholders. - Excellent interpersonal skills. - Excellent time management and team delegation and leadership. - Excellent written and verbal communication and presentation skills. Requirements - Ability to manage multiple priorities and drive department strategy in a fast-paced environment. - Technologically savvy with a willingness to independently learn new technical skills. - Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints. - Ability to respond to questions from groups of managers, clients, customers, and the public. - Requires a high level of commitment to customer service, whether co-workers or clients. - Ability to manage cost tracking and budgeting for all security projects and operations. - Ability to analyze and solve problems involving several options with limited information. - Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently. - Requires analytical and quantitative skills. - Proven management skills, customer service orientation, and problem-solving knowledge. - Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences. - Requires good organizational skills, attention to detail and an openness to new ideas and procedures. - MSOffice applications (i.e., Outlook, Word, Excel, PowerPoint, Teams, SharePoint) in addition to Blue Beam, Autodesk and Security System applications are beneficial. - Occasional travel will be required for training and meetings. Benefits - Medical, dental, vision, life, and disability insurance. - 401(k) retirement plan. - Flexible spending and HSA accounts. - Paid holidays. - Employee assistance program. - Other company benefits. EEO Statement Edged is an equal opportunities employer. We believe in ensuring equal access to employment opportunities for all. We assess candidate qualifications and make recruiting decisions based on the experience, capabilities, and skills you share with us in your application and applicable materials. Hiring and employment decisions within Edged are not based on religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. Contact For inquiries, please reach out to: edcrecruiting@edged.us