• Lead technical discovery sessions with enterprise customers. • Deliver compelling product demonstrations tailored to customer environments. • Design and execute proof-of-concepts. • Serve as the trusted technical advisor throughout the sales cycle. • Present to CIOs, CISOs, architects, and Salesforce Centers of Excellence. • Build technical credibility around DevSecOps, security, CI/CD, governance, and compliance. • Partner closely with Sales to develop account strategies. • Participate in executive meetings and commercial discussions. • Help qualify opportunities and drive technical wins. • Assist with solution positioning and customer value articulation. • Contribute to territory planning and pipeline development. • Identify expansion opportunities within existing customers. • Become a key technical representative for AutoRABIT across Australia and New Zealand. • Build relationships with Salesforce, GSIs, and consulting partners. • Represent AutoRABIT at industry events and Salesforce community meetings. • Share market feedback to influence product direction and customer success.

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. • Design and propose tailored infrastructure solutions that align with customers' business objectives. • Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. • Provide product training and technical education to the sales team and customers. • Act as a trusted IT advisor for customers, partnering with Field Account Executives. • Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. • Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. • Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. • Educate and develop sales teams on technical selling, product training, services, and technology trends.

• Work hands on with customers to deliver high quality production-ready AI and Software solutions • Drive exceptional customer success as reflected in successful implementations and high POC conversion rates, renewal rates, and customer satisfaction scores • Leverage deep technical expertise to support customers and troubleshoot complex issues • Work with the product team to prioritize the roadmap based on real customer feedback • Communicate findings to stakeholders in a clear and concise way

Role Description RTX is seeking an experienced and motivated Cloud Solutions Engineer who will focus on Public Cloud infrastructure solutions and implementations. The Cloud Solutions Architect plays a key role to build high-quality and innovative cloud-based hosting solutions that comply with best practices and are influenced by the well-architected framework while also accounting for NIST compliance requirements in accordance with RTX policies. In this role, you will be responsible for supporting the Enterprise SAP program in its efforts of consolidation and integration with RISE and SAP in NS2. You will also advocate for increased automation capabilities and mechanisms with the Public Cloud and SAAS Services with the closely related applications to SAP and the unique needs of each business unit. What You Will Do: - Work as a member of cross-functional teams to design scalable, highly available, secure infrastructure solutions that leverage cloud services. - Contribute to detailed SAP technical designs for integration and implementation of cloud systems and services, ensuring alignment with business objectives and technical requirements. - Partner with contracted platform partners and Basis team to design, develop and document solutions that comply with strategic enterprise architecture and guidelines. - Collaborate with stakeholders and Enterprise Architects to gather requirements, define project scope, and deliver on strategic initiatives and program goals. - Participate in and provide value to design and code reviews. - Provide feedback to and work with the automation team to develop automation for new services. - Plan for system and application migration(s) to the cloud, adhering to the client’s technical and business requirements. - Collaborate with the Operations and architecture teams to ensure readiness for app onboarding. - Communicate effectively through strong written and oral communication skills for technical and non-technical audiences. - Integrate with non-cloud technologies and third-party vendor products/services (SAAS), including RISE. - Assess emerging technologies and stay abreast of industry trends related to Cloud and SAP. - Ability to multi-task and work independently, as well as work collaboratively with teams, some of which may be geographically distributed. - Responsible for the completion of specific goals, objectives, and tasks related to this position as assigned by RTX management. - Collaborate with stakeholders to develop SAP solution roadmaps and strategic plans. - Ensure adherence to SAP best practices and industry standards. - Complete the establishment of the onboarding process to ensure that the app teams can engage and navigate the onboarding process. - Become an expert for the RTX public cloud implementation and the onboarded services that are offered. - Become familiar with the programs infrastructure automation efforts to ensure the proper information is gathered during engagements. - Ensure the service request forms allow for proper intake of required information to work towards an automated solution. Qualifications - Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience. - Experience with common current OS platforms (i.e., Windows, RHEL) including authentication RBAC controls, patching, hardening, group policy and OS clustering concepts. - Experience with integrating with SSO providers, in particular PING and Entra SSO. - Experience with web/app middleware including IIS/Apache and Tomcat in both IAAS and Azure PAAS solutions in both commercial and GovCloud implementations and associated IAAS and PAAS database technologies/data interchange formats (i.e., SQLServer, MYSQL, PostgreSQL, Oracle, XML, JSON). - Experience with common cloud services (i.e., AKS, ANAF/ANF, load balancer) and following DevOps & Infrastructure as Code tools (i.e., Terraform, Ansible, Git, Jenkins). Requirements - Integrating applications with SAP environments. - Backup and Recovery, including traditional streaming, virtualization, cloud-based solutions and Hana System Replication. - Security and Compliance standards (such as CIS Benchmarks, NIST 800-53, NIST 800-171, FedRAMP, ISO/IEC 27001, SOX, PCI DSS). Benefits - Medical, dental, and vision insurance. - Three weeks of vacation for newly hired employees. - Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. - Tuition reimbursement program. - Student Loan Repayment Program. - Life insurance and disability coverage. - Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. - Birth, adoption, parental leave benefits. - Ovia Health, fertility, and family planning. - Adoption Assistance. - Autism Benefit. - Employee Assistance Plan, including up to 10 free counseling sessions. - Healthy You Incentives, wellness rewards program. - Doctor on Demand, virtual doctor visits. - Bright Horizons, child and elder care services. - Teladoc Medical Experts, second opinion program. - And more!