* We're excited to welcome new team members, and we're specifically focusing on candidates located in Washington State and Texas. We're on the lookout for a diverse range of talents to join our consultant roster, which we'll use for both current and upcoming client projects. We’re building a consultant roster to support both current and upcoming client projects and are looking for project managers with various backgrounds, including: Marketing, Operations, Finance, Data & Analytics, and more. Work Location Flexibility: Currently, this role provides the option for remote work; however, flexibility from our consultants is crucial for both our team and clients. Our project activities are dictated by client requirements, which, at times, might necessitate in-person collaboration. Should a client’s onsite or return-to-office policy evolve, consultants must comply with those expectations. We strive to offer as much advance notice and assistance as possible in such circumstances that arise.* As a Mid-Level Project Manager (Consultant) for AG Consulting Partners, a typical day might include the following: - Project Planning & Execution: - Managing project timelines, deliverables, and resources using tools such as Microsoft Project, Jira, or Asana to ensure milestones are met efficiently. - Stakeholder Collaboration: - Engaging with senior leaders, program owners, and cross-functional teams to define project objectives, align on priorities, and track progress. - Rhythm of Business (RoB) Management: - Leading and optimizing RoB workstreams by coordinating key meetings, tracking action items, and analyzing performance metrics to drive continuous improvement. - Data-Driven Decision-Making: - Leveraging tools such as Excel, Tableau, or Power BI to analyze business trends, monitor project performance, and present insights that inform strategic decisions. - Risk and Issue Management: - Proactively identifying project risks, developing mitigation plans, and facilitating issue resolution in collaboration with key stakeholders. - Financial & Budget Oversight: - Assisting in budget planning and cost-benefit analysis to ensure financial accountability and alignment with business goals. - Communication & Reporting: - Developing executive-level presentations and reports in PowerPoint, summarizing project progress, challenges, and recommendations for stakeholders. - Process Optimization & Change Management: - Assessing existing workflows, identifying inefficiencies, and implementing process improvements using Agile or Lean methodologies. - Cross-Team Coordination: - Managing collaboration tools such as Microsoft Teams, Confluence, or SharePoint to facilitate seamless communication and knowledge sharing across teams. - Serving as a Trusted Advisor & Thought Leader: - Acting as a strategic consultant, providing guidance on best practices, industry trends, and innovative solutions to enhance project outcomes. This job is for you if: - You excel in collaboration. You thrive in team settings, working effectively with cross-functional teams, stakeholders, and leadership to drive projects forward. - You are adaptable and resilient. You embrace change, manage shifting priorities with ease, and stay composed under pressure in fast-paced project environments. - You possess strong problem-solving skills. You approach challenges analytically and strategically, identifying obstacles early and implementing effective solutions. - You have a keen attention to detail. You ensure accuracy in project plans, timelines, and deliverables, recognizing that even small details can impact project success. - You are an effective communicator. You can distill complex information into clear, concise updates for both technical and non-technical stakeholders, ensuring alignment at every stage. - You demonstrate leadership and influence. You proactively drive initiatives, inspire collaboration, and guide teams toward achieving project objectives—even without formal authority. - You are results-driven. You take ownership of tasks, set measurable goals, and continuously track progress to deliver successful outcomes. - You are committed to continuous learning. You seek opportunities to improve project management methodologies, tools, and best practices, staying ahead in an evolving industry.

• Coordinate project planning, execution, and monitoring to ensure timely and successful project delivery. • Manage project scope, timelines, and resources, while keeping stakeholders informed of project progress. • Identify risks and develop mitigation strategies to safeguard project objectives. • Collaborate with cross-functional teams including product, engineering, and compliance to facilitate seamless project execution. • Prepare and maintain comprehensive project documentation, including project plans, status reports, and meeting minutes. • Evaluate project performance and implement improvements for future projects. • Serve as the main point of contact for project-related inquiries and updates.

• Assists Project Managers with release coordination activities. • Follows-up on action items between team meetings and ensure accountability of team members. • Executes upon change management processes and procedures. • Interfaces with IT organization to ensure alignment throughout the organization. • Identifies project deliverable risks by monitoring development team sprint progress against project delivery dates and escalates to Project Manager when appropriate. • Performs other related duties as assigned by management.

Job Summary The Senior Program Manager, Strategic Accounts (SA), is a member of AVI-SPL's project management organization accountable for pre-sales, operations, and service delivery of aligned Strategic Account(s). This position is responsible for building the framework to track, monitor, and measure the following: Pre-Sales activities in partnership with Account Management, Engineering Team, and Client Stakeholders. Operations Project Delivery in partnership with internal stakeholders in Senior and Regional leadership, Operations Management , and Client Stakeholders. Service Delivery includes ticket tracking, service contracts, and escalations in partnership withSenior and Regional Leadership, and Client Stakeholders. The SA Senior Program Manager will be the process owner for coordination and communication between key client and internal AVI-SPL stakeholders to ensure the highest level of client satisfaction attainment throughout all aspects of the sales, operations & service lifecycle. This role is strategic and will also require tactical efforts within the account(s) by providing oversight, leadership, and direction to ensure essential functions are adequately staffed and supported and KPI metrics are achieved. The SA Senior Program Manager role will be leveraged to stand up net new accounts being onboarded into the Strategic Accounts Program and established accounts that need an audit or refresh. The lifecycle of the role will be to Evaluate – Implement – Stabilize – Transition . Once an account is considered stable, transition to a full-time SA Program Manager will be executed. The SA Senior Program Manager lifecycle timeline will vary with a duration range between 6-12 months on average. Lifecycle Roadmap Phase I – Evaluate Goal: Understand where we are, and define where we need to go Meet account stakeholders, understand operational dynamics, gather data, and perform a needs analysis Engage with and document all facets of the account: Sales, Operations, and Service Identify and Prioritize enhancement opportunities Phase II – Implement Goal: Build a System that integrates Sales, Operations, and Service Delivery Create the account SOP (standard operating procedure) Define how the account should operate systematically Partner with SMEs to build tools and processes to generate efficiency, drive results and enhance the client's experience Integrate the business units and groups supporting the account Phase III – Stabilize Goal: Stress test the system, identify gaps, enhance, and then repeat Maintain the Systems integrity and ensure the tools and process buy-in Consistently look for enhancement opportunities to enforce an outstanding client experience Phase IV – Transition Goal: Hand over a healthy and stable account to a SA Program Manager Create, review and execute the Program Transition Plan Provide guidance and mentorship to the new SA Program Manager Remain engaged with the account post-transition to help maintain a high level of performance Essential Duties and Responsibilities Enhance Operational Consistency across the Enterprise and global account portfolio Host regular meeting cadence for Opportunity Status, Project Status, Service Delivery, QBR, and YBR Support account team members to drive solutions and results through consistent program management best practices, acting as a management overlay, and advocate across Sales, Operations, and Service. Ensure AVI-SPL resources are enabled to drive solutions to attain the highest level of client satisfaction by leveraging best practices and actively engaging Operations Managers, General Managers, regional Managers, and regional SVPs Provide leadership to ensure exceptional client experience and defined business outcomes and are consistently attained throughout the client organization Drive coordination and communication between critical account Stakeholders related to project deployments, service level agreements, open service tickets, escalations, and risk mitigation Develop and maintain client relationships with key decision-makers and other influencers necessary to properly manage all aspects of the account Create Pre-Sales Tracking Tools and Meeting Cadences with both internal and external stakeholders Leverage Project and Account Tracking Tools and create custom reporting to align with internal and external stakeholder requirements Work with the Service LOB to create Tracking Tools and Meeting Cadences with both internal and external stakeholders, as well as be a point of escalation for Service issues Develop and maintain an account-specific Playbook consisting of standard operating procedures to ensure alignment with internal and external stakeholders for consistency in the delivery model Assist the client in managing and monitoring standards with internal design and deployment teams to promote innovation, quality, and consistency of experience Manage and drive financial accountability throughout the various aspects of the account and ensure additional KPI metrics are achieved as necessary Support deployment of international project and service needs with a keen understanding of regional differences Conduct lessons learned meetings on an as-needed basis with internal AVI-SPL stakeholders and client stakeholders to drive corrective measures to retain the highest level of client satisfaction Oversee the process of recruiting, interviewing, hiring, training & staffing key roles that will be engaged directly with the account Skills and Abilities Must have the ability to lead and contribute individually, as well as work productively within a team and across functional disciplines Strong communication skills, both written and oral – along with professional, interpersonal, and relationship-building skills Strong business acumen and ability to interface credibly at the C-suite level Strong ability to multi-task, prioritize, manage time, and work in a self-directed manner Demonstrate leadership and management skills in a team-oriented, collaborative environment Exceptional strategic thinking and structured problem-solving skills Technical aptitude and ability to be a self-driven learner with a credible understanding of Audio/Visual, Collaboration, and Meeting space technologies overall Must have intimate knowledge of regional differences in support of international deployments Proficient with Microsoft Office (Word, Excel, Outlook), Microsoft Project, Smartsheet, and Adobe Acrobat Education and Experience A minimum of a 4-year degree or comparable industry experience is required Experience working with international accounts/program deployments required 5+ years in a project/program management or leadership role (direct or indirect) is required Valid and current Project Management Professional® (PMP) / PRINCE2 Practitioner certification is required Valid and current Program Management Professional® (PgMP) is preferred Lean Six Sigma Green Belt certification required; Black Belt certification preferred 5+ years of experience in AV technology or Enterprise Technology management preferred Working Environment The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers). Physical Requirements The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account. Pay Type Min Base Max Base Salary $120k $163k This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location.