• Demonstrate clinical/disease and product expertise and deliver strategic customer education to ensure appropriate patient identification and ClonoSEQ utilization. • Work cross functionally with Internal partners and stakeholders to build and implement strong business plans. • Holistically support and manage territory accounts by creating relationships with physicians, allied healthcare professionals, and business stakeholders. • Promotes Adaptive’s diagnostics products through calls on targeted physicians in assigned territory to implement sales, marketing and patient support programs to get and keep indicated patients on our products. • Develops and aggressively implements a territory business plan to meet customer needs and achieve sales goals. • Identifies customer changes and ensures through coordinated communication and planning, that appropriate people and resources are allocated to address the change. • Performs all administrative functions required of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc. • Assists in the identification and resolution of issues, opportunities and communicates proactively to marketing and sales management. • Trains and educates physician support staff on the proper use and handling of Adaptive’s diagnostics products • All other duties as assigned

• Collaborate with cross-functional teams to design, deploy, and optimize cloud-based mortgage solutions. • Provide thought leadership and guidance on cloud architecture, security, and compliance specific to the mortgage industry. • Build and maintain strong relationships with key stakeholders, including clients, vendors, and internal teams. • Stay abreast of industry trends, emerging technologies, and regulatory changes to enhance and evolve cloud strategies. • Drive innovation by identifying opportunities for process improvement and integrating new technologies. • Act as a subject matter expert, offering expertise and guidance on cloud-related matters.

Role Description The Iowa Department of Revenue’s Alcohol & Tax Compliance Division is seeking a Revenue Service Specialist 2 to join the Alcohol Licensing team. The Compliance Division oversees all facets of tax processing, issuances of business permits, and alcohol regulation throughout the state. - Process business license applications for accounts and issues licenses, certificates, and permits following department procedures. - Handle confidential information and make decisions based on a strong understanding of license requirements and agency systems. - Develop advanced knowledge and skills to interpret Iowa Code and Rules applicable to Iowa Alcohol laws. - Conduct process reviews for training opportunities and production corrections. - Participate in team efforts to review, test and evaluate procedures, offering recommendations for improving procedures that ensure quality customer service. - Develop data and assemble background information for statewide alcohol licensing planning. - Coordinate, review, and provide assistance to local authorities and other organizations that have a need for alcohol licensing information. - Provide subject matter expertise to local authorities and licensees on state law, policy, and specific issues related to the complex process of alcohol licensing within the state. - Coordinate in collaboration with various departments within the Iowa Department of Revenue, local authorities, and insurance carriers. - Present and attend meetings and conferences on behalf of the alcohol licensing department. - Determine the level of technical or system assistance needed and take appropriate steps to resolve issues such as login assistance, password resets, and relaying more complex issues to the Revenue Services Specialist 3. Qualifications - Experience with the principles and processes for providing excellent customer service for all business needs. - Experience in the analysis and reporting of financial, tax, and business information. - Ability to make decisions based on practices and procedures. - Experience in responding to inquiries and communication via phone, email, and in person. Requirements - Customer Service - principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction. - Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. - Economics and Accounting – Economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data. - Clerical Procedures – Word processing, managing files and records, designing forms, and other office procedures and terminology. Benefits - Iowa Public Employees' Retirement System (IPERS). - Retirement Investors Club (RIC). - Flexible Working Environment - Work from Home Opportunities. - Health, Dental and Vision Insurance. - Vacation Leave. - Sick Leave. - Paid Holidays (9 days/year). - Flexible Spending Accounts. - Life Insurance. - Long-Term Disability Insurance. Minimum Qualification Requirements - Graduation from an accredited four-year college or university with a degree in any field. - A total of four years of education and/or full-time experience where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. - Current, continuous experience in the state executive branch that includes two years of full-time work in tax, accounting, bookkeeping, auditing, insurance, analysis of financial or business forms and data, or answering technical or tax-related questions. - Current, continuous experience in the state executive branch that includes one year of full-time work as a Revenue Service Specialist 1 or Revenue Examiner 1.

Role Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent is the first line of contact with the DOT customer base. This role may not be immediately available. - The creation of Interactions and Incidents. - Provide basic technical and process assistance over the Phone and via Email. - Provide friendly, courteous support of all DOT employees and contractors. - Take part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees. - Demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. - Assist with the processing of Service Requests as an integral point of contact for the Request Fulfillment process. Shifts are M-F 7am-7pm EST. Responsibilities: - Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests, and walk-in requests. - Provides detailed level answers on Windows & Office applications and provides escalation and routing for complex issues and requests. - Maintains ownership of calls throughout the lifecycle of the user's request, including following up with end-user and escalation team. - Researches customer concerns and finds appropriate resolutions. - Creates and maintains case management records of daily problems and remedial actions taken, or installation activities. - Other duties as assigned. Company Description SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. - We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. - SAIC is an Equal Opportunity Employer. - Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. - For more information, visit saic.com . - For ongoing news, please visit our newsroom .