• Provide comprehensive post-sales onboarding assistance ensuring customers reach full production readiness and achieve long-term adoption. • Lead solution workshops with customers to identify key requirements/objectives and develop prescriptive strategies to address customer needs. • Configure and demonstrate the RegScale platform for customers. • Work with ecosystem partners on integrations, digitizing frameworks, and bringing risk and compliance programs to production in the RegScale platform. • Develop and provide customer training to ensure successful platform adoption and utilization. • Capture and relay customer requirements to the Product team to inform future enhancements, while also supporting product development by piloting new offerings. • Work with existing customer base to assist Customer Success team with increasing platform utilization and expansion opportunities. • Provide technical responses to customer and prospect inquiries, including support for RFPs, RFIs, SOWs for RegScale’s Sales team.

• Virtually assist students and guardians/Learning Coaches with course selection and scheduling • Make Welcome Calls to new students and keep grade level teachers informed • Monitor grade level escalation and attendance • Advise students and families related to academics, career planning, and graduation • Assist with school course selection and develop a Four-Year Plan • Monitor truancy and assist with Academic Plans • Help identify students who are “at risk” or “in crisis” and act as the main point of contact for these students • Oversee and maintain the Personal Learning Plan (PLP) for each student • Participate in the development of crisis prevention and management plans • Assist teachers with student enrollment mid-semester • Support professional development activities for teachers and school staff members

• Lead efforts to expand donor acquisition, revenue generation, and engagement through U.S. Church fundraising programs and initiatives. • Provide strategic leadership and subject-matter expertise on U.S. Church giving and campaigns. • Shape the design of medium and long-term goals for CRS Rice Bowl. • Lead the design and execution of a fundraising strategy for other US Church campaign initiatives. • Foster productive relationships across the division, ensuring openness and readiness of teams to strengthen collaboration, shared accountability and alignment to effectively reach team and divisional goals.

• Provide technical support to Area Sales Manager and their veterinary clients • Provide technical training to Area Sales Managers • Help manage technical presence at key veterinary shows and congresses • Provide technical marketing support • Provide Competitor Analysis