Next Job Abroad logo
Next Job Abroad

With our client in Greece, people come first. Equality, inclusivity, and human-centered growth are at the core of their culture — meaning you’ll be joining a team that supports you both personally and professionally.

Danish-speaking Customer Support for a Global Streaming Platform

Location

Greece

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Danish-speaking Customer Support for a Global Streaming Platform

Next Job Abroad

Role Description You'll support Danish-speaking customers via phone and chat, helping them get the most out of their streaming experience. - Assisting customers with account and subscription questions - Troubleshooting streaming, login and payment issues - Helping users navigate the platform and its features - Providing friendly, efficient and solution-focused support - Delivering an excellent customer experience every day Qualifications - Speaks fluent Danish - Has good English communication skills - Enjoys helping people solve problems - Is comfortable using technology and learning new systems - Has previous customer service experience (preferred but not required) - Is excited about living and working abroad Benefits - Full relocation support, including flights, hotel accommodation and assistance finding your new home - Competitive salary plus two extra monthly salaries every year - Health insurance and employee discounts - Comprehensive paid training - Excellent career progression opportunities - Free online Greek language lessons - Work-from-home setup within Greece - A welcoming, multicultural workplace certified as a Great Place to Work Company Description Life in Greece offers something many people are searching for: a better work-life balance. From sunny coastlines and lively cafés to delicious food, friendly locals and a thriving international community, Greece has become one of Europe's most popular destinations for professionals looking to combine career growth with an exceptional quality of life.

Related Job Pages

More Customer Support Jobs

SupportYourApp logo

Customer Support Consultant, Fluent English & Spanish

SupportYourApp

Support-as-a-Service that helps companies scale faster by taking care of their customers’ needs.

ContractRemoteTeam 1,001-5,000H1B No Sponsor

• Provide exceptional customer support via calls and emails; • Assist customers with product-related inquiries; • Support customers with job posting inquiries and other service-related requests; • Accurately document customer interactions and update tickets in the support platform; • Escalate complex or unresolved issues to the appropriate internal teams when necessary; • Collaborate with internal teams to ensure timely issue resolution and continuous service improvement; • Securely work with customers’ sensitive information.

Colombia
Full TimeRemoteTeam 51-200Since 2009H1B No Sponsor

• Handle customer inquiries via phone, email, and chat per SOPs. • Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations. • Escalate and assign issues to relevant departments as needed. • Log, review, and follow up on customer requests and resolutions. • Investigate, research, and provide accurate solutions. • Maintain and update customer records during interactions. • Address collections and billing inquiries, including payment plans, account balances, and overdue payments. • Clarify charges, generate statements, and process billing adjustments. • Handle service cancellations, applying retention strategies and resolutions.

Ecuador
$5 / hour
Full TimeRemoteTeam 51-200Since 2009H1B No Sponsor

• Handle customer inquiries via phone, email, and chat per SOPs. • Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations. • Escalate and assign issues to relevant departments as needed. • Log, review, and follow up on customer requests and resolutions. • Investigate, research, and provide accurate solutions. • Maintain and update customer records during interactions. • Achieve KPIs for client-facing time, call quality, and occupancy. • Address collections and billing inquiries, including payment plans, account balances, and overdue payments. • Clarify charges, generate statements, and process billing adjustments. • Handle service cancellations, applying retention strategies and resolutions. • Complete cancellations training and apply retention strategies as part of daily responsibilities.

Nicaragua
$953 / month
Full TimeRemoteTeam 51-200Since 2009H1B No Sponsor

• Handle customer inquiries via phone, email, and chat per SOPs. • Use TCP’s tools (Microsoft Suite, Salesforce, ZOHO, Hodu) for daily operations. • Escalate and assign issues to relevant departments as needed. • Log, review, and follow up on customer requests and resolutions. • Investigate, research, and provide accurate solutions. • Maintain and update customer records during interactions. • Achieve KPIs for client-facing time, call quality, and occupancy. • Address collections and billing inquiries, including payment plans, account balances, and overdue payments. • Clarify charges, generate statements, and process billing adjustments. • Handle service cancellations, applying retention strategies and resolutions. • Complete cancellations training and apply retention strategies as part of daily responsibilities.

Belize
$5 / hour