Role Description We are seeking a Product Manager, Learning Experience, to join our team and share in their passion for learning and development. Responsibilities include product optimization, development, and continuous monitoring of high-quality learning products, including courses, credentials, and programs, to support growth and improved Customer Experience of a global L&D solution for ASME. This role partners with cross functional teams, as well as external vendors, contractors, subject matter experts, partners, etc. - Continuously monitor, review and analyze learner and market data. - Make recommendations on product development, maintenance, optimization; and continuously rationalize the product portfolio and sunsets as necessary. - Continuously adapts recommendations (and the related roadmap) based on real-time data. - Identify target customers and their goals, motivation, preferences, and channels to market. - Craft learner personas and their job map based on pain points and needs assessment. - Coordinate with ASME strategy office, adjacent ASME units, volunteers, instructors, and sub-groups and utilize their expertise, data, and research to estimate market sizing. - Identify and prioritize product opportunities and unique value propositions. - Maintain an ongoing strategic roadmap for the learning experience “supply chain.” - Identify process improvements to encourage repeat customers and customer satisfaction, among other KPIs. - Propose and implement notifications and regular communication with learners to maximize customer success and loyalty. - Incorporate product insights into product descriptions and other product collateral. - Maintain an internal database of course metadata. - Work with marketing and sales to articulate the messaging, value proposition, and audience for all products. - Work effectively with L&D team for cohesion in maintaining proper communication of product roadmap and status. - Solicit, manage, and optimize the work product of external vendors, contractors, subject matter experts, partners, etc. - Contribute to financial activities and the creation/execution of contracts with external resources. Qualifications - Bachelor’s degree or additional equivalent work experience. - Minimum of 5 years’ experience in Product Management, Customer Experience, Engineering Education or a closely related field. - Experience with the instructional design, development and implementation of learning and development materials preferred. Requirements - Communication – Oral and written presentation, including the ability to clearly explain technical concepts to non-technical audiences. - Relationship Management – Ability to work well with teams in diverse, complex, and changing environments. - Problem Solving – Ability to identify key issues, gather data to investigate those issues, and develop actionable recommendations. - Project Management: - A detailed approach and ability to work independently and remain organized in order to meet commitments and balance competing priorities. - Familiarity with project management, collaboration tools and database systems preferred (ex: JIRA, Airtable, MIRO). - Technical: - Proficiency with MS Office, Word, Power Point and Outlook. - Knowledge of Search Engine Optimization (SEO) preferred. - Capability to understand, interpret, and analyze data. Strong excel skills preferred. Benefits - This role is eligible for a remote work arrangement. - Periodic business travel may be required, including but not limited to, ASME offices, globally. Company Description ASME helps the global engineering community develop solutions to real-world challenges. Founded in 1880 as The American Society of Mechanical Engineers, ASME is a nonprofit professional organization that enables collaboration, knowledge sharing, and skill development across all engineering disciplines, while promoting the vital role of the engineer in society. - ASME codes and standards, publications, conferences, continuing education, and professional development programs provide a foundation for advancing technical knowledge and a safer world. - From college students and early-career engineers to project managers, corporate executives, researchers, and academic leaders, ASME's members are as diverse as the engineering community itself.

• Collaborate with business sponsors on product decisions, prioritization, and backlog refinement to maintain a consistently up-to-date, prioritized backlog of clearly defined features and stories. • Maintain product roadmaps based on delivery team capacity, sprint plans, and KPIs, and socialize progress with business sponsors. • Coordinate with Agile development teams on sprint definition, backlog prioritization, and release of MVPs. • Support scrum masters and development leads in identifying dependencies, constrained resources, and navigating development roadblocks. • Engage cross-functional stakeholders, technical architects, and engineering teams to develop the best solution options. • Enable iterative implementations to solicit stakeholder feedback early and often. • Ensure governance, standards, and best practices are adhered to across all team members. • Drive continuous improvement for delivery processes and prioritized initiatives. • Understand data, privacy, architecture, and information security standards to effectively bridge the gap between business and IT teams. • Summarize quarterly and annual value delivery to support business sponsors in crafting a compelling investment story for products.

• Craft and own the product roadmap for your team, and be responsible for setting priorities backed up by data and customer feedback. • Research competition, assess the markets, analyze data, and incorporate the learnings while crafting roadmaps and vision for the product. • Align teams (Engineering, Operations, Sales & Marketing, Document Writing, etc.) and functions at Ocrolus through process flows, business cases, strategy documents, specs, and designs. • Act as the SME for your products and maintain knowledge of competitive solutions. • Develop KPIs, monitor progress continuously, and report on milestones and deliverables. • Work with stakeholders across the business to identify new opportunities and educate them on how current technology-backed product offerings can better achieve their goals. • Manage the end-to-end delivery cycle of product features, including phased rollout to customers and internal teams, quick iterations, and full-stack launches. • Outline the plan for achieving product success and maintain and update existing product features. • Work with analytics teams to develop dashboards and reports on key metrics; constantly monitor, report, and act on them to improve and optimize the product offering.

• Partnering closely with our Revenue Management team to define and evolve how dynamic pricing works for customers, translating pricing strategy into new algorithm factors and inputs • Owning the product work that makes our pricing algorithm explainable, defining the recommendations, explanations, and narratives that help customers understand and trust why we price the way we do. Partnering with Engineering within your OBT to define scope, write clear requirements, and deliver high-quality iterations • Driving the roadmap for our AI assistant and MCP product, using GenAI to make our algorithm and the data behind it understandable and actionable for customers • Producing the raw content and recommendations that power these experiences (the explanations, the guidance, the suggested actions) while partner teams own the surfaces, UX, and trust framing where that content is displayed • Owning our recommendations engine that proactively identifies where customers should adjust settings, and improving the quality, coverage, and impact of those recommendations • Defining and tracking success metrics tied to adoption, retention, and time to value, and communicating progress consistently in a remote environment • Translating complex pricing and data concepts into clear product requirements, narratives, and priorities • Collaborating across Engineering, Design, Data Science, and customer-facing teams to scope work, write clear requirements, and deliver high-quality iterations