• Under the general direction of the Director of Online Education, provides leadership, supervision, and operational oversight of the Student Support Concierge (SSC) team serving online students. • Responsible for establishing service standards, supervising staff, monitoring student success initiatives, analyzing operational data, and coordinating student support services across University departments to promote student retention, persistence, and academic success. • Exercises independent judgment in resolving complex student concerns, improving operational processes, and ensuring consistent, high-quality support for online learners. • Serves as the primary liaison between the Student Support Concierge team and the Office of Online Education and is responsible for maintaining effective communication, performance accountability, and continuous service improvement.

Role Description The Donor Data and Insights Manager is a strategic leader responsible for overseeing a multidisciplinary team focused on collecting, managing and activating donor and prospect data to create more personalized and impactful donor experiences. This role provides direction, structure and thought leadership across a variety of core service areas, including: - Surveys - Audience selection - Data hygiene and enrichment - Lead scoring - Marketing automation, including print fulfillment and email integration This role provides leadership for current donor insight programs while guiding the growth and maturity of advanced offerings such as predictive scoring, donor modeling, enrichment strategy and next-best-action activation. Qualifications - Strong experience in donor data strategy, audience segmentation, enrichment and activation across multi-channel marketing programs, such as direct mail, email, digital, text, connected TV, etc. - Experience with lead scoring frameworks, predictive modeling concepts or donor prioritization strategies - Strong understanding of nonprofit fundraising strategy, donor lifecycle management and constituent engagement - Experience interpreting giving history, gift data and donor behavior to develop actionable fundraising strategies - Familiarity with nonprofit CRM platforms such as Blackbaud CRM, Raiser's Edge NXT, Salesforce or similar donor management systems - Experience working with donor databases, marketing automation platforms and data visualization tools - Ability to translate analytical findings into recommendations that improve fundraising performance and donor experience - Strong presentation and storytelling skills with a focus on data-driven decision making - Familiarity with CRM, marketing automation and reporting platforms preferred - Understanding of privacy regulations and compliant data practices required Requirements - Bachelor's degree in marketing, communications, analytics, information technology or equivalent work experience - 8+ years of experience in donor data strategy and marketing operations - 2+ years of team leadership or people management Benefits - Equal employment opportunity for all applicants and employees - Consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics Company Description We partner with nonprofit organizations to inspire generosity and strengthen philanthropy through strategic marketing and planned giving solutions. Our team is collaborative, creative, and driven by a shared commitment to making a meaningful impact for the organizations and communities we serve.

Role Description The Regional Sales Manager (RSM) is responsible for leading and executing the sales strategy for both Greenhouse and Nursery divisions across six southern states within the United States. They will manage the sales process to direct accounts and our distribution partners. - Drive revenue growth by identifying, qualifying, and closing new business opportunities within assigned territories or customer segments. - Expand share of wallet with existing accounts through strategic account planning, upselling, and cross-selling complementary products. - Actively prospect for new customers and build a sustainable pipeline of high-potential leads. - Leverage data and insights to prioritize opportunities, track performance, and improve conversion rates. - Participate in joint business planning sessions with key customers to identify shared growth opportunities. - Work with distributor accounts/representatives assisting in the sale of the company’s products, including customer account visits, training, and order follow-up. - Assist with the coordination of sales efforts for accounts across other territories and sales representatives within the company. - Represent the company at various industry trade shows, distributor events, and sales conferences. - Perform other related duties as assigned. Qualifications - Bachelor's Degree - 10+ years of outside sales experience and 5+ years in the horticulture industry - Travel within the assigned territory up to 50% of the time. - Demonstrate a growth mindset—show initiative, accountability, and continuous improvement in pursuit of sales excellence - Excellent verbal and written communication skills. - Excellent time management skills. - Must be self-directed and have ability to work independently. - Excellent problem-solving skills. - Organized with attention to detail. Physical Demands - Long periods of work that primarily involve sitting - Light work that includes moving objects up to 20 pounds

Role Description The EAP Client Relations Manager serves as the primary point of contact for organizational clients, ensuring the successful delivery of Employee Assistance Program (EAP) services. This role focuses on managing client relationships, ensuring program satisfaction, and supporting the effective implementation of EAP solutions. The Client Relations Manager partners with internal teams and collaborates with external stakeholders to drive client engagement, program utilization, and service excellence. Key Accountabilities & Duties - Serve as the primary liaison between the organization and assigned EAP client accounts. - Build and maintain strong relationships with client HR teams, leadership, and stakeholders. - Conduct regular check-ins and strategy meetings to understand client needs, adjust programming accordingly, and ensure satisfaction with EAP services. - Act as a trusted advisor to customer points of contact to provide program support and offer insights into organizational challenges. - Available to be on-call after-hours as part of a shared rotation, if applicable. - Coordinate the onboarding process for new clients, including service delivery setup, training, and communication plans. - Collaborate with internal teams to customize program offerings based on client-specific goals and organizational culture. - Offer management and organizational consultation with the client point of contact on individual, team, and organization-level human-centric challenges with emphasis on improving performance and productivity deficiencies. - Provide ongoing support to customer points of contact, addressing inquiries, concerns, or escalations promptly and effectively. - Develop and execute engagement strategies to promote EAP awareness and utilization among client employees. - Deliver presentations, webinars, and training sessions to employees and management on available EAP services and wellness topics. - Analyze utilization data to identify trends and recommend strategies to improve employee engagement and program impact. - Prepare and present regular reports to clients, summarizing program usage, outcomes, and areas for improvement. - Provide insights and recommendations based on data to enhance program effectiveness. - Ensure all reports meet confidentiality and compliance standards. - Identify opportunities to expand EAP services and support additional client needs. - Initiate conversations with customers, highlighting whole-health solutions. - Collaborate with sales and leadership teams to develop proposals for enhanced or expanded offers. - Assist in contract renewals by demonstrating program value and fostering client loyalty. Qualifications - Bachelor’s or master’s degree in business, Human Resources, Social Work, Psychology, or a related field. - 3+ years of experience in account management, client services, or a related role, ideally within an EAP, health and wellness, or human services industry. - Strong interpersonal and relationship-building skills. - Excellent verbal and written communication, including presentation and public speaking abilities. - Analytical skills to interpret utilization data and develop actionable insights. - Proficiency in project management, multitasking, and meeting deadlines. - Familiarity with mental health, wellness, and organizational behavior concepts is a plus. Benefits - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available. - Desirable work schedules and a generous amount of Paid Time Off. - 401(k) retirement program with a company match. - Employee Assistance Program (EAP) benefits are available to you and your family. - …and many more!