Parloa logo
Parloa

Amplify your customer service experience with an AI agent management platform.

Lead/Senior Solution Engineer

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

Germany

Posted

2 days ago

Salary

0

Seniority

Senior

5 yrs expTurkishEnglishCloud

Job Description

Lead/Senior Solution Engineer

Parloa

• Lead the technical aspects of the sales cycle, from discovery and solution design to validation through Proof of Value and Proof of Concept engagements. • Design scalable, enterprise-ready solutions tailored to customer needs, ensuring feasibility and alignment with business goals. • Translate complex technical capabilities into clear business value, guiding both technical and non-technical stakeholders. • Partner closely with Enterprise Account Executives, co-owning accounts and supporting strategic sales initiatives within the territory. • Represent the voice of the customer by feeding insights into Product and Engineering to shape roadmap and improvements. • Work closely with Sales, Professional Services, Product, and global Solution Engineering teams to ensure a seamless customer journey.

Job Requirements

  • 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
  • Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture
  • Experience supporting complex, multi-stakeholder enterprise sales cycles
  • Ability to translate technical concepts into clear business value and outcomes
  • Excellent communication and presentation skills, with confidence in both technical and executive conversations
  • Structured and solution-oriented mindset, with the ability to navigate ambiguity and high-pressure situations
  • Technical curiosity and interest in AI-driven products and customer experience
  • Native or bilingual Turkish, and strong English skills

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

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Western Governors University - WGU logo

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