Role Description We are looking for a highly driven individual who is interested in the intersection of psychology and business - understanding people and contributing to meaningful learning experiences. This role sits at the intersection of facilitation, participant support, research and program development. You will work closely with participants as they navigate questions around identity and purpose, while also contributing to the continuous improvement of the IFD program and Purpose Design program. The IFD program and Purpose Design program involve past childhood reflection, identity modelling and life mission development, ultimately leading to meaningful and practical application to work and life. This role is well suited to someone who enjoys engaging with people and can adapt to different personalities and situations. The work involves supporting participants through complex and often open-ended conversations, therefore strong listening skills and interpersonal awareness are important. Equally important is a willingness to take initiative and contribute in a dynamic environment. Key Responsibilities - Facilitation Support: - Assist in planning and facilitating IFD sessions and Purpose Design sessions focused on identity exploration, worldview development and life mission framing. - Support facilitators in creating productive and engaging learning environments. - Observe participant interactions and identify opportunities to deepen engagement. - Participant Engagement: - Build strong working relationships with participants throughout the client journey. - Act as a consistent point of contact and support. - Communicate thoughtfully and adapt your approach depending on individual needs and contexts. - Research and Program Development: - Conduct research to strengthen facilitation practices and participant experiences. - Contribute to team discussions about ideas and improvements to existing frameworks and methodologies. - Documentation and Operations: - Capture key insights, track participant progress and maintain clear documentation. - Support internal coordination across different initiatives. Who May Thrive in This Role - Strong communication and interpersonal skills. - Curiosity about people, behaviour and human development. - Emotional intelligence and the ability to engage thoughtfully with different perspectives. - Initiative and a willingness to take ownership. - Strong work ethic and comfort operating in dynamic environments. - Adaptability and comfort working with open-ended conversations. - Attention to detail and ability to balance multiple responsibilities. - Interest in solving larger societal and systemic challenges. Qualifications - Strong written and verbal communication skills in English. - Currently pursuing or completed studies in psychology, sociology, education, organisational behaviour, business, philosophy or related disciplines. - Experience in facilitation, mentoring, education, coaching, research, community work, or similar people-focused roles is advantageous. - Hands-on experience facilitating and supporting transformative learning experiences. Benefits - Opportunities to contribute to the development of an evolving framework and program. - Mentorship from experienced facilitators and exposure to a global entrepreneurial network. - Professional development across facilitation, communication, and program design.

• Leading program plans, including detailed work breakdown structures, resource management, communication plans, and risk mitigation strategies. • Acting as the voice of the program to senior leadership, leveraging standardized methods to highlight dependencies, risks, and mitigation strategies. • Building relationships across SRE, Product and Engineering organizations to keep projects on track. • Driving cultural change by championing agile mindsets and ensuring the organization adheres to industry best practices. • Serving as the primary point of contact for escalation with stakeholders and assist in the removal of blockers.

• Take validated technologies and workflows from the lab environment and seamlessly integrate them into pilot deployments at live production facilities. • Develop comprehensive, scalable deployment playbooks for hardware installations, facility layout modifications, and labor management transitions. • Manage the cost, schedule, and risk management of large-scale automation deployments across multiple distribution centers, ensuring minimal disruption to ongoing customer service levels. • Re-engineer existing facility processes to accommodate new capabilities like multi-pass picking, dynamic slotting, and co-mingled inventory strategies. • Lead Lean/Six Sigma initiatives on the warehouse floor to optimize travel distance, material flow, and throughput capacity alongside new automation deployments. • Create, document, and train local facility management teams and warehouse associates on the new operational standards defined by Stord Labs. • Act as the primary bridge connecting the lab’s core innovation team, local facility General Managers, and Stord’s executive leadership. • Oversee on-site hardware vendor installations, site acceptance testing (SAT), and user acceptance testing (UAT) during the pilot and rollout phases.

• Drive the end-to-end software development lifecycle (SDLC) for Stord’s core WMS and TMS. • Lead technical design and architectural discussions. • Act as a strategic partner to operations leadership. • Develop the software architecture required to support dynamic task interleaving, wave/waveless planning. • Oversee the transition of validated lab experiments into pilot deployments at live production facilities. • Lead cross-functional triage sessions during pilot testing to identify, troubleshoot, and fix software bugs or orchestration bottlenecks.