• Preparing, issuing and managing customer quotations • Monitoring outstanding quotations and following up with customers where required • Processing customer purchase orders and raising supplier purchase orders • Supporting the invoicing process to ensure timely and accurate billing • Maintaining accurate records of quotations, orders and invoices • Managing shared mailboxes and responding promptly to enquiries • Updating CRM systems, databases, spreadsheets and reports • Providing administrative support to the EVOLT and SWARCO Smart Charging Service Teams • Assisting with engineer scheduling, travel arrangements and uniform administration • Supporting communication between customers, suppliers, engineers and internal departments • Identifying opportunities to improve processes and enhance service delivery

• Launch and grow your own property concierge business under the ALB brand as a true independent entrepreneur. • Create and develop your concierge business in your area. • Obtaining mandates: prospecting and signing property owners who wish to delegate the management of their properties. • Build and manage your local team (cleaning and maintenance staff). • Independently manage your portfolio of properties using ALB's digital tools. • Growth opportunity: build your own network of City Managers under your sponsorship.

• Communicate with customers in a proactive and professional manner. • Respond to questions and provide information while exceeding customer expectations. • De-escalating customers who are upset with their experience and ensure that we explore all options to satisfy their needs. • Identify root cause of inquiries by asking probing questions to determine the best solution. • Maintain required product knowledge to deliver best in class service.

Title: Team Leader - New Business Location: Sydney Australia Job Category: Sales Requisition Number: TEAML004933 Full-Time Job Description: Team Leader, Sales (Player-Coach) Overview We are seeking a high-performing Team Leader, Sales to drive revenue growth while leading and developing a small team of sales professionals. This is a player-coach role, combining individual sales accountability with team leadership. You will be responsible for delivering results both personally and through your team by building strong pipeline, closing high-value deals, and elevating team capability. This role requires consistent execution across the sales cycle and visible leadership in client-facing environments. What You Will Do Drive Individual Sales Performance - Own and deliver against a personal revenue target - Manage the full sales cycle from pipeline generation through close - Build and maintain a strong pipeline across target segments - Lead complex, high-value deals with a focus on revenue and long-term client value Lead and Develop a Small Team - Manage and coach a team of 2 to 4 sales professionals - Provide hands-on deal coaching and real-time support - Set clear expectations for activity, pipeline, and performance - Hold team members accountable to consistent execution and results - Engage directly with clients and prospects alongside the team Build and Maintain Team Pipeline - Drive outbound activity to ensure strong top-of-funnel health - Balance inbound and outbound channels to sustain momentum - Identify pipeline gaps early and take action to address them - Maintain visibility into team performance and pipeline risks - Ensure accurate and consistent CRM management Act as a Commercial Leader - Partner with leadership on go-to-market execution and territory strategy - Provide clear, concise updates on pipeline, performance, and risks - Contribute to continuous improvement of sales processes and messaging - Lead by example on the sales floor and within the team - Operate in a hybrid, office-forward environment with regular in-office presence required What We Are Looking For - Proven track record of achieving or exceeding sales targets in a B2B environment - Experience managing full-cycle sales, including complex deal execution - Previous leadership, coaching, or mentorship experience - Ability to balance personal quota with leadership responsibilities - Strong pipeline management and forecasting discipline - High level of accountability, ownership, and execution focus - Comfortable operating in a fast-paced, performance-driven environment What Success Looks Like - Consistent achievement of individual sales targets - Strong, healthy pipeline across both personal and team portfolios - Measurable improvement in team capability and performance - High-quality deal execution with predictable outcomes - Proactive identification and management of risks Additional Details - This is a player-coach role with both individual and team performance expectations - You will carry a sales quota while managing a small team - Opportunities available across UK and ANZ markets - Specific location expectations may vary by region Why Join Us - High-impact role with direct influence on revenue outcomes - Opportunity to lead while staying close to the deals - Exposure to senior leadership and strategic initiatives - Clear path to broader sales leadership roles Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. #LI-BS1