Title: Assistant Manager Location: Queens United States Job Description: IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE, ARE REACHABLE ON THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE EXAM NO. 1128 OR ARE PERMANENT IN A COMPARABLE CIVIL SERVICE TITLE ELIGIBLE FOR A 6.1.9 TITLE CHANGE MAY BE CONSIDERED FOR AN INTERIVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE OR INDICATE YOUR LIST NO. FOR EXAM NO. 1128. NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF's Customer Operations Division has oversight of the Department of Finance Business Centers, City Register's Office, and the Land Records, Adjudication, and Collections divisions. Customer Operations is charged with the processing of tax payments, parking violations payments, and all other charges collected by DOF. The division is also responsible for recording property transfers, adjudicating parking and camera violations, and managing the full life cycle of the department's enforcement activities related to unpaid business and excise taxes, parking fines, and Environmental Control Board summonses. DOF's Business Centers, one in each of the five of boroughs, are responsible for communicating amounts due for the processing of tax payments, parking violation payments, and all other charges collected by the department, as well as maintaining quality control of department records and delivering exceptional customer service to individuals seeking information on making payments. The business centers issue releases for individuals whose vehicles have been impounded, enroll customers in payment agreements, and help customers prepare for parking ticket hearings. The Queens Business Center seeking a highly motivated, organized, individual to serve as an Assistant Manager. The ideal candidate will maintain and oversee multiple areas including Cashiering and Customer Service. Reporting to the Queens Borough Manager, the selected candidate's duties and responsibilities will include, but are not limited to following: - Communicate unit goals and objectives in conjunction with Division and Department goals. - Continually evaluate and provide constructive feedback. - Monitor individual work quality, processes, and work-related conduct against established goals, tasks and standards. - Keep subordinates informed of Department and Division policies, procedures and trends. - Work with supervisors to establish unit goals and objectives and take affirmative action to develop and broaden the skills of employees and enhance the quality of their work. - Monitor, assess and correct day-to-day activities of subordinates in a timely fashion. - Communicate to and ensure that staff adheres to and comply with procedures relating to reporting and eliminating corruption in the department. - In the absence of the manager, serve as acting manager for the center Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title. PRINCIPAL ADMINISTRATIVE ASSOC - 10124 Minimum Qualifications - A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or - An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or - A four-year high school diploma or its educational equivalent approved by a States department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above; - Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years. Preferred Skills - Ability to multi-task, work independently and under pressure conditions, while maintaining a calm demeanor. -Excellent written, verbal, and communication skills. -Must be committed to conducting good customer service. -Knowledge of STARS and PTS systems preferred. -Working knowledge of Microsoft Word, Excel, Teams preferred. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

• Own and lead the bank's RegTech strategy, ensuring alignment with AML and regulatory requirements. • Manage and optimize digital solutions for compliance, improving efficiency and effectiveness. • Provide subject matter expertise in AML and compliance digitization, guiding the team's efforts. • Collaborate with stakeholders to identify and implement cutting-edge digital tools for compliance. • Stay updated with regulatory changes and industry trends, keeping our solutions relevant and effective. • Conduct regular reviews of compliance digitization initiatives, identifying and addressing improvement areas. • Lead and mentor a talented team, fostering their professional growth and development. • Establish strong partnerships with internal and external stakeholders, promoting knowledge sharing. • Ensure data security and integrity within our RegTech solutions, implementing robust data protection measures. • Drive continuous improvement and innovation in our regulatory technology landscape.

Role Description We are looking for a Finance Manager to oversee the financial operations of the business, ensuring accurate reporting, strong financial controls, and compliance across accounting, payroll, treasury, tax, and accounts payable activities. You will work closely with both the studio and group finance teams, managing outsourced providers and supporting the smooth running of all core finance processes. In this role, you will lead month-end and year-end activities, including revenue recognition, reconciliations, audits, and statutory reporting. You will also manage cash flow forecasting, payroll and tax compliance, VAT returns, and group reporting requirements, while supporting budgeting and forecasting processes across the business. The rundown: - Permanent role - Full time (37.5 hours per week) - Remote within the UK - Salary is competitive and dependent on experience Key responsibilities: - Evaluate and develop the finance operating model, including assessing which activities should be managed internally or through outsourced providers, and implementing process improvements to support the evolving needs of the business. - Oversee month-end and year-end accounting activities, including revenue recognition, royalties, recoupment arrangements, accruals, prepayments, fixed assets, and balance sheet reconciliations. - Manage intercompany transactions and group cross-charging processes, ensuring accuracy and compliance with group requirements. - Coordinate annual audits and review outsourced statutory accounts and corporation tax submissions prior to sign-off. - Manage outsourced payroll and pension providers, ensuring accurate processing and compliance with all HMRC reporting requirements. - Monitor cash flow, prepare forecasts, and manage day-to-day banking activities, including account reconciliations and funding requirements. - Oversee the outsourced accounts payable function, including management and reconciliation of company credit card expenditure. - Prepare and submit VAT returns, while coordinating outsourced VGEC and R&D tax credit claim processes. - Deliver monthly and quarterly group reporting requirements and support forecasting, budgeting, and wider financial planning activities. Qualifications - Qualified accountant (ACA, ACCA, CIMA or equivalent) - Proven experience in independently managing month-end processes, financial reporting, and balance sheet reconciliations - Strong understanding of payroll, VAT, and wider financial compliance requirements - Experience preparing cash flow forecasts and supporting budgeting and forecasting activities. - Strong communication and stakeholder management skills, with experience working across internal teams and external providers Requirements - Experience within the video games, entertainment, software, or technology industries Benefits - Flexible hours - Duvet day - Your birthday off - Dedicated personal development time and support - Excellent holiday offering - Pension scheme - Health insurance - Life cover - Much more

Role Description The Business Insights Manager leads cross-functional analytics across Marketing, Sales, and Implementation within our mission-driven organization dedicated to improving lives. This role partners with senior leadership, including the C-suite, to deliver reporting frameworks, forecasts, and deep-dive analyses that inform strategic and operational decisions. The role connects insights across the customer lifecycle, helping the organization understand performance drivers from lead generation through sales conversion, implementation, and customer activation. The Manager leads a team of analysts responsible for translating complex data into clear, actionable insights aligned with organizational priorities. As a strategic thought partner to functional leaders, the Manager guides performance measurement, identifies opportunities for growth and operational efficiency, and strengthens data-driven decision-making across the Operations organization. What This Role Does - Leads and develops a high-performing analytics team responsible for delivering insights across Marketing, Sales, and Implementation operations. - Works collaboratively with internal teams to solve cross-functional business challenges and provide key insights and actionable, data-backed recommendations that drive improvement for both our business and our customers. - Assesses broad business questions and distills root causes to develop analytical frameworks for data-driven answers. - Partners with senior leadership to define key performance indicators (KPIs), measurement frameworks, and reporting that support strategic planning and operational execution. - Analyzes business and financial initiatives to measure their effectiveness and impact on KPIs for both the functional department and the overall business. - Provides constructive feedback and coaching to drive continuous improvement, strengthening both technical and business acumen, while aligning individual team member growth with organizational goals. - Guides the development and optimization of models and advanced analytics (e.g., regression, time series, segmentation), including ongoing monitoring and variance analysis. - Establishes and scales reporting frameworks, dashboards, and data products that deliver actionable visibility into performance and business value, while upholding customer service, integrity, and resource efficiency. - Independently determines and pursues deep-dive opportunities to identify performance drivers, growth opportunities, and operational efficiencies across acquisition, conversion, and implementation processes. - Maintains a detailed understanding of platforms, data structures, and services to become a reliable source for the organization and contribute to the evolution of analytics capabilities and frameworks. - Partners closely with Data Engineering and Reporting teams to communicate and collaborate on complex data needs and projects to support business requirements, automation initiatives, and opportunities. - Guides the design and interpretation of experiments, pilots, and new initiatives to measure impact and support data-driven decision making. - Fosters a culture of data literacy and self-service analytics by improving accessibility, clarity, and adoption of reporting tools and insights. - Takes an active approach to talent management by onboarding, mentoring, and inspiring a diverse, highly engaged, and skilled team. Continuously strengthens team capability through talent development, succession planning, and recruitment. - Performs other duties as assigned. Qualifications - Bachelor's degree in a related field (e.g., Business, Economics, Statistics, Analytics) or equivalent experience; Masters preferred. Equivalent combinations of education and relevant experience will be considered. - A minimum of eight (8) years of increasing responsibility in data analytics, business intelligence, or operations analytics, with demonstrated expertise in cross-functional business and financial data. - A minimum of two (2) years of experience leading or mentoring analysts or analytics teams, including accountability for performance, development, and delivery of results aligned with organizational objectives. - Proficiency in data analysis and related technologies, including SQL, DAX, Python and/or R, advanced Excel, and experience working with large, complex datasets, Salesforce data, operational platforms, Git repositories, and Fabric and/or Azure environments. - Strong data visualization and communication skills using Power BI and/or Tableau, with demonstrated ability to translate insights into compelling data storytelling and presentations for organizational leadership. - Excellent analytical skills and understanding of statistical concepts with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. - Experience with evaluation of statistical significance, variance analysis, funnel and/or lifecycle analysis, A/B testing and performance optimization. - Demonstrated ability to partner with business unit leaders and cross-functional stakeholders to influence decision-making through data as well as to communicate technical findings for executive and non-technical audiences. - Self-starter with strong leadership, organizational, communication, and time management skills, self-directed and able to handle multiple priorities with demanding timeframes. - Ability to work collaboratively with colleagues and team members to create a high-quality, results-driven, team environment built on trust and respect. - Ability to plan and manage at both strategic and tactical operational levels, while achieving goals, overcoming obstacles, and planning for contingencies. - Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality. - Willingness and ability to work flexible hours as needed, and travel up to 10%, which may include occasional overnight travel. - Proficiency in Microsoft Office Suite and modern communication tools for virtual teams (e.g., Microsoft Teams, Slack). Physical Demands In accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws, the Company will provide reasonable accommodations to qualified individuals with documented disabilities to enable them to perform the essential functions of the job, unless such accommodations would impose an undue hardship. Employees seeking accommodation should contact the People Department to initiate the interactive process. - Sitting, standing, and walking (90-100%) - Keyboarding (95-100%) - Viewing computer monitor, tablet, and cell phone requiring close vision (70-90%) Work Environment - 100% Remote with Travel: Work environment is primarily indoors (home office, customer or vendor sites, or other business meeting venues); travel may involve exposure to varying weather and temperature conditions, as well as driving and traffic hazards. - Travel is required, approximately 10%, and may include overnight and out-of-state trips. Compensation $130,000 to $145,000/yr plus 10% bonus determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package. Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.