• Design and develop backend systems via REST APIs • Design and improve video processing systems (scheduling, state machines, processing tasks) • Design and enhance the video upload system • Apply analytical capabilities to Big Data challenges at the scale of multiple petabytes of video • Work closely with Architects, Product Managers, and Scrum Masters

• We are looking for engineers who enjoy going deep on hard problems and owning end-to-end outcomes. • As a Staff engineer on the Submission Processing team, you’ll work at the intersection of AI and backend engineering and have major ownership and agency: design the systems, make architectural calls under ambiguity, and play a key role in setting the technical direction for the team. • You’ll be working on building and scaling LLM-based systems that process billions of highly unstructured data points on a daily basis, extract precise information, and surface insights that insurers rely on for high-stakes decisions. • This is a problem the industry hasn't solved effectively yet, and you'll be working on cutting-edge challenges that require creativity and ambition. We're a small team where individual contributions have an outsized impact on both our technology and our business.

• Design, develop, and maintain secure, high-performance REST API and service integrations across the VeriLink integration layer. • Coordinate directly with vendors (Fiserv, VeriPark) and internal teams to execute complex core banking integrations. • Support extensive integration testing activities, including System Integration Testing (SIT), regression, and end-to-end validation. • Assist in the deconversion and retirement of legacy platforms (Forge 2.0), ensuring clean data archiving and member continuity. • Collaborate with product managers, designers, architects, and developers in Agile delivery teams.

• Participate in and sometimes lead technical integration sessions with our customer development teams, providing expert advice and hands-on support regarding how to integrate with our platform throughout the integration lifecycle. • Develop detailed technical specifications for integrations between our platform and our B2B customers' backend systems (including API and event mappings, data flows, etc). • Design, implement/code, test, and deploy custom integrations, connectors, or extensions when customer requirements go beyond standard product capabilities. • Facilitate technical integration and troubleshooting sessions with customers' engineering teams to ensure successful connectivity between our platform and theirs, following the deployment of the customer-specific integration connector. • Serve as the primary technical subject matter expert for the components owned by you and the Integrations Development Team, supporting pre-sales consultations, implementation, and post-launch activities. • Build and maintain a library of compelling documentation, demos, prototypes, or Proof of Concepts (PoCs) to showcase our platform integration capabilities to accelerate the sales cycle.