• Developing and managing detailed project plans, including timelines, budgets, and resource allocation • Leading cross-functional project teams to meet project objectives • Monitoring project progress, identifying potential risks and issues • Engaging with stakeholders to manage expectations and align with project goals • Preparing and presenting project reports and updates to senior management

• Advise on Veterinary Workflows: Partner with product managers to provide expertise on veterinary clinic operations and workflows, helping validate product decisions and reduce unnecessary user research. • Lead Cross Functional Projects: Coordinate strategic projects across Product, Engineering, Customer Success and Operations, ensuring projects stay organized and on track from planning through execution. • Manage External Partnerships: Serve as the primary product contact for corporate veterinary groups, integration partners, and other third parties, leading discussions, gathering feedback, and driving collaborative initiatives. • Support Product Launches: Partner with product managers and cross functional teams to coordinate GTM activities, stakeholder communications, launch readiness, and post launch execution. • Bridge Business & Product Teams: Act as the liaison between product and business teams, helping align priorities, facilitate communication, and drive cross-functional initiatives forward. • Coordinate Product Operations: Track project timelines, manage dependencies, identify risks, and keep stakeholders informed to ensure successful execution of key initiatives. • Maintain Product Documentation: Create and maintain project plans, process documentation, meeting notes, and internal resources that keep cross functional teams aligned. • Champion the Customer Perspective: Leverage firsthand veterinary experience to ensure product decisions reflect real clinic workflows and deliver meaningful value to veterinary teams.

• Leads and oversees the planning, execution, and successful completion of projects with business enablement focus by establishing the operational plan (project scope, objectives, and timelines) allocating resources, and managing project budgets from initiation through completion. • Collaborates with cross-functional teams, communicates project progress to stakeholders, and uses formal processes and tools to manage resources, budgets, risks, and changes to ensure projects are delivered on time and within budget while meeting quality standards. • Analyzes the organization's project management practices, identifying areas for improvement and implementing strategies to enhance project efficiency and success. • Approves project plans, budgets, and deliverables, ensuring alignment with organizational objectives and stakeholder expectations. • Attends project meetings and collaborates with multiple departments, fostering cross-functional collaboration and coordination to achieve project milestones. • Communicates direction and project goals to the project team, providing clear guidance and ensuring alignment with strategic objectives. • Conducts project evaluations and assessments, monitoring progress, identifying risks and issues, and taking corrective actions to keep projects on track. • Consolidates information from various sources, synthesizing project data and insights to provide comprehensive reports and updates to stakeholders.

• Support and coordinate cross-functional initiatives across the company’s proprietary platform organization • Maintain operational structure and execution visibility through the Atlassian product suite • Assist in maintaining timelines, task ownership, updates, and dependency tracking of projects • Coordinate the work activities for multiple initiatives across various teams and departments • Review and ensure progress against milestones, budgetary guidelines, or other performance indicators within Confluence • Establish clear communications including coordination of recurring project meetings and cross-functional discussions • Communicate project updates internally and externally • Define and document project risks, issues, actions, decisions, and deliverables in collaboration with stakeholders