The Opportunity As a Property & Casualty Insurance Claims Operations Consultant, Manager, you will play a pivotal role in helping clients optimize their operational efficiency within our P&C Insurance Operations practice. You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives. As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members' unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Responsibilities - Analyzing client needs to optimize operational efficiency through Insurance consulting - Implementing insurance solutions and providing training for seamless integration and utilization - Leading teams in strategic planning and execution of consulting projects within the insurance sector - Developing and managing project plans to achieve client objectives and prevent delays - Utilizing analytical reasoning and business data analytics to enhance client service delivery - Guiding teams in the application of insurance technology and transformation initiatives - Supporting client engagements by addressing conflicts and facilitating difficult conversations - Promoting technology innovation and integration to improve business processes - Mentoring team members to develop skills and encourage growth beyond comfort zones - Validating project deliverables to uphold professional and technical standards - Building relationships with stakeholders to identify opportunities for business improvement What You Must Have - At least a Bachelor's degree in one of the following fields of study: Accounting, Computer and Information Science, Finance, Information CyberSecurity, Information Technology, Management Information Systems - At least 4 years of experience What Sets You Apart - Excelling in business data analytics and strategic planning - Implementing technology solutions in insurance operations - Managing complex projects with a focus on client satisfaction - Leading teams in insurance transformation initiatives - Utilizing analytical reasoning to solve operational challenges - Embracing change and fostering innovation in processes - Mentoring team members to enhance their professional growth The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Learn more about how we work: https://pwc.to/how-we-work For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all. Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

Role Description AIMS is seeking a highly organized, energetic, and proactive Growth & Operations Coordinator to support business development outreach, candidate follow-up, scheduling, and day-to-day operational coordination. This is a cross-functional remote role for someone who is comfortable communicating with people, making outbound calls, staying organized across multiple priorities, and helping move opportunities and candidates forward. The right candidate will support growth efforts through outreach and relationship-building, while also assisting with recruiting coordination, onboarding follow-up, and internal operational support. This role is ideal for someone who is detail-oriented, enthusiastic, highly responsive, and able to balance communication, follow-up, and execution in a fast-paced environment. Candidates with prior military, federal contractor, or healthcare staffing experience are strongly preferred. Familiarity with military systems or current base access is a major plus. Key Responsibilities - Growth and Outreach - Conduct outbound calls, follow-up calls, and introductory outreach to prospective clients, partners, and business opportunities - Help maintain lead lists, outreach trackers, and follow-up schedules - Support business development efforts through strong communication, persistence, and relationship-building - Assist with conference, networking, and meeting coordination as needed - Support travel planning for meetings, conferences, site visits, and client-facing activities - Represent AIMS professionally in interactions with teaming partners, clients, and prospective customers - Travel as needed to military bases, client sites, conferences, networking events, and partner meetings - Operations Coordination - Maintain organized trackers, status logs, and follow-up notes across multiple workflows - Support scheduling, meeting coordination, and day-to-day administrative follow-up - Help ensure deadlines, action items, and operational tasks are completed on time - Communicate updates clearly to leadership and internal team members - Help keep business development, candidate, and operational workflows organized and moving efficiently - Onboarding and Process Support - Support onboarding follow-up, document collection, and process coordination as needed - Assist with credentialing, compliance, or security-related follow-up in coordination with internal leadership - Work closely with management and other team members to support hiring, onboarding, and operational execution - Help maintain clean, accurate, and audit-ready records in shared systems and trackers - Candidate Follow-Up and Recruiting Support - Follow up with recruiter-generated leads and help move candidates through the hiring pipeline - Help support closing efforts by maintaining timely and professional communication with active candidates - Coordinate with recruiters and leadership to identify bottlenecks and next steps Qualifications - Bachelor’s degree preferred but not required - 1 to 4 years of experience in business development support, operations support, project coordination, healthcare staffing, or administrative coordination - Strong verbal and written communication skills - Strong organizational skills with excellent follow-up discipline - Ability to manage multiple priorities without losing attention to detail - Comfortable making outbound cold calls and maintaining consistent follow-up - Strong Microsoft Office and Excel skills - Ability to work independently in a remote environment Preferred Background - Experience in healthcare staffing, federal contracting, recruiting support, operations coordination, or client-facing outreach - Experience working in military, DoD, or government-facing environments - Retired military, military spouse, or candidates familiar with military systems strongly preferred - Base access is a significant plus - Experience supporting leadership in a fast-paced, growth-oriented environment is preferred Ideal Candidate Traits - Highly enthusiastic and professional - Excellent communication and interpersonal skills - Persistent, proactive, and comfortable with outreach - Very organized and process-driven - Strong time management and multitasking ability - Positive attitude and willingness to take ownership - Able to shift between external communication and internal coordination smoothly Position Type - Full-time - Remote - Travel required as needed - Flexible work from home options available Benefits - 401(k) - Competitive salary - Dental insurance - Health insurance - Opportunity for advancement - Paid time off - Vision insurance

Role Description AIMS Force is seeking a highly organized, proactive, and relationship-driven Healthcare Operations Manager to support healthcare staffing operations across federal and commercial healthcare contracts. This role will serve as a key operational bridge between recruitment, HR, credentialing, security, project management, employees, and government customers. The Healthcare Operations Manager will help ensure that candidates move smoothly from offer acceptance through onboarding, credentialing, security processing, compliance completion, and successful contract start. This is not a basic administrative role. We are looking for someone who can manage projects, build trust with employees, communicate professionally with government customers, solve problems, and help create scalable operational systems as AIMS Force continues to grow. Key Responsibilities - Project Operations & Contract Support - Support post-award transition and contract startup activities. - Track onboarding, credentialing, security, and staffing readiness for assigned contracts. - Coordinate with project managers, recruiters, HR, employees, and government points of contact. - Monitor operational deadlines and escalate risks early. - Maintain organized trackers, dashboards, and status reports. - Support contract employees throughout the assignment lifecycle. - Help ensure staffing commitments, start dates, and compliance requirements are met. - Credentialing & Compliance - Oversee credentialing progress for healthcare providers and support staff. - Track licenses, certifications, immunizations, training, and required documentation. - Ensure credentialing packets are complete, accurate, and submitted on time. - Monitor expiration dates and renewal deadlines. - Maintain audit-ready credentialing and compliance documentation. - Coordinate with internal teams to resolve credentialing delays. - Security & Government Onboarding - Coordinate security packet completion, fingerprinting, background processing, base access, CAC-related onboarding, and other government access requirements. - Communicate with employees and government security offices regarding pending items. - Track security status and identify delays that may impact start dates. - Ensure sensitive documents and PII are handled securely and professionally. - Recruitment Operations Support - Partner with recruiters after candidate selection to support final closing and transition to onboarding. - Conduct final pre-employment calls to confirm candidate interest, compensation, availability, start date, and expectations. - Help reduce candidate fall-off between offer acceptance and first day of work. - Coordinate handoff from recruitment to onboarding and operations. - Track candidate readiness through first day confirmation. - Employee Relations & Retention - Serve as a trusted operational contact for employees. - Conduct welcome calls, check-ins, and follow-ups with contract employees. - Help resolve employee concerns professionally and timely. - Support difficult conversations when needed. - Build employee trust and improve retention. - Escalate HR-related matters to the HR team as appropriate. - Government Customer & COR Coordination - Communicate professionally with CORs, KOs, security offices, department leads, and other government contacts as appropriate. - Support contract startup meetings, transition planning, and operational follow-up. - Help maintain strong customer relationships through timely communication and problem-solving. - Escalate sensitive or contractual matters to leadership. - Process Improvement & Leadership Support - Help develop SOPs, checklists, workflows, and scalable systems. - Identify process gaps and recommend improvements. - Coordinate with offshore administrative support teams for non-sensitive tasks. - Provide quality control and oversight for assigned operational workflows. - Support leadership with special projects, reporting, and operational planning. Qualifications - 3+ years of experience in healthcare operations, credentialing, staffing operations, HR operations, compliance, government contracting, or project coordination. - Experience supporting healthcare staffing, federal contracts, Military Treatment Facilities, DoD, VA, IHS, or DHA environments preferred. - Strong understanding of credentialing, onboarding, compliance tracking, and employee documentation workflows. - Experience coordinating security packets, fingerprinting, background processing, or government onboarding preferred. - Strong Microsoft Excel, Microsoft 365, Teams, SharePoint, OneDrive, and tracker management skills. - Excellent written and verbal communication skills. - Strong follow-up, organization, multitasking, and problem-solving ability. - Comfortable handling confidential employee information and PII. - Able to work independently in a remote environment. - Prior military, retired military, or military spouse background preferred but not required. Benefits - 401(k) - Competitive salary - Dental insurance - Health insurance - Paid time off - Vision insurance Compensation Competitive salary based on experience, with opportunity for growth as the operations team expands. Work Location This is a remote position. Due to the sensitive nature of credentialing, security processing, and employee documentation, this position must be performed by a U.S.-based employee.

• Own the strategy and execution of the global partner program — tier design, qualification criteria, benefits, and incentive frameworks across reseller, referral, GSI, and hyperscaler partner types • Define and govern deal registration, MDF, co-sell rules, and discount tier structures with Sales and Finance • Drive program consistency across a multi-brand portfolio so partner experience is coherent regardless of which product line a partner engages with • Lead partner program integration for acquisitions — onboarding acquired partner bases, harmonizing tiers, and reconciling tool environments • Own the partner tech stack end-to-end: Impartner, Salesforce partner structures, and integrations with NetSuite, Workday, and Highspot • Partner with IT, Sales, and RevOps to maintain reliable data flows between partner systems and core CRM/ERP infrastructure • Maintain the integrity and accuracy of partner data — segmentation, tier classification, duplicate resolution, and enrichment — as a continuous operational discipline • Define and lead system enhancement initiatives that improve productivity for partners and channel managers • Manage and evolve the partner portal as the primary self-serve destination for partner resources, deal management, and program information • Build executive-facing dashboards tracking partner pipeline contribution, program ROI, activation rates, and operational health • Lead and develop a team of partner operations specialists across portal management, IT integrations, data quality, and partner satisfaction