Role Description The Senior Manager, Provider Partnership Management is a strategic relationship leader responsible for cultivating and strengthening key provider partnerships across large, complex, and high-priority markets. This role is instrumental in driving provider engagement, satisfaction, retention, and network growth while ensuring the delivery of an exceptional provider experience. - Manage provider relationships within an assigned region. - Serve as the primary point of contact for provider leadership and key stakeholders. - Develop and maintain strong partnerships with providers. - Identify opportunities to improve provider engagement, participation, and satisfaction. - Lead resolution of complex provider concerns and escalations. - Partner with Operations, Training, Marketing, Risk, and other internal teams to address provider needs. - Monitor regional performance, trends, and opportunities for improvement. - Support provider growth, retention, and engagement initiatives. - Lead regional projects and strategic initiatives as assigned. - Provide coaching and guidance to less experienced team members. - Prepare reports, recommendations, and updates for leadership. - Represent the organization at provider meetings, events, and conferences. Qualifications - Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements. - 3-5+ years of experience in provider relations, account management, partnership management, client services, education services, or a related field. - Experience managing high-value, complex, or multi-stakeholder relationships in a service-oriented or partnership-based environment. - Demonstrated experience working with large organizations such as school districts, charter school networks, healthcare systems, or other public-sector or regulated entities. - Proven experience driving provider engagement, retention, satisfaction, and growth through relationship management strategies. - Experience resolving complex or escalated issues by coordinating cross-functional teams and influencing outcomes without direct authority. - Strong background in collaborating with internal stakeholders including Operations, Legal, Compliance, Training, IT, and Leadership teams. - Experience analyzing provider performance data, engagement trends, and operational metrics to support decision-making and continuous improvement. Requirements - Bachelor’s degree in Business Administration, Healthcare Administration, Education, Public Administration, or a related field required; Master’s degree preferred. Benefits - Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. - Competitive 401(k) with company match. - Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy. - Mentorship programs, management training, and professional development opportunities. - Dedicated coaching team and employee-led committees for workplace collaboration. Interview Process - Veriff Identity Verification - Recruiter Video Interview - Hiring Manager Video Interview - Final Panel Video Interview

Role Description Do you have a passion for children and education? Would you like to positively impact families in need of help? We want to speak with you! The Manager, Provider Partnership Management is responsible for overseeing and managing provider relationships within an assigned region, serving as the primary point of contact for providers. This role focuses on building and maintaining strong provider engagement by supporting day-to-day relationship management, addressing concerns, resolving issues, and ensuring providers have the resources and support needed to successfully participate in programs and services. The Manager plays a key role in driving provider satisfaction, retention, and growth through consistent communication and proactive partnership management. Location: Remote (Panhandle) Key Responsibilities: - Manage provider relationships within an assigned region, serving as the primary point of contact for designated providers and ensuring strong, ongoing partnerships. - Build and maintain positive provider relationships that support engagement, retention, and growth across the assigned portfolio. - Coordinate with internal teams to address provider questions, concerns, and service requests in a timely and effective manner. - Monitor provider satisfaction, feedback, and trends to identify opportunities for improvement and enhance the overall provider experience. - Escalate complex issues, risks, or barriers to appropriate internal stakeholders for resolution and support. - Support provider onboarding, communications, and outreach efforts to ensure providers are informed and well-supported. - Participate in provider meetings, events, and engagement activities to strengthen relationships and promote organizational initiatives. - Track regional provider activity, feedback, and performance metrics to support reporting and decision-making. - Maintain knowledge of organizational programs, services, and updates to ensure accurate and consistent provider support. - Provide regular updates, insights, and status reports to leadership regarding provider engagement and regional performance. Qualifications - Demonstrated success and a proven track record in professional/life experience in specific job functions, projects, or industries. Military service can substitute for professional experience and/or formal education requirements. - 5+ years of experience in provider relations, account management, client services, partnership management, education services, or a related field. - Experience managing or supporting external partner relationships within a service-oriented, education or public-sector environment. - Demonstrated experience working with school districts, charter schools, education networks, or similarly complex stakeholder organizations preferred. - Experience supporting provider engagement, onboarding, retention, and satisfaction initiatives. - Proven ability to resolve provider issues by coordinating across internal teams and ensuring timely follow-through. - Experience analyzing feedback, operational data, and performance metrics to support reporting and improvement efforts. Requirements - Bachelor’s degree in Business Administration, Healthcare Administration, Education, Public Administration, Communications, or a related field required; Master’s degree preferred. Key Competencies - Builds and maintains strong provider relationships by fostering trust, open communication, and consistent engagement. - Effectively communicates with internal and external stakeholders to ensure clarity, alignment, and timely resolution of issues. - Coordinates across teams to address provider needs, resolve concerns, and ensure a seamless support experience. - Monitors feedback, trends, and performance data to identify opportunities for improvement and enhance provider satisfaction. - Manages multiple priorities and responsibilities with strong organization, follow-through, and attention to detail. Interview Process - Veriff Identity Verification - Recruiter Video Interview - Hiring Manager Video Interview - Final Panel Video Interview Benefits - Enjoy medical, dental, and vision coverage, plus HSA, FSA, and Lifestyle Spending Accounts. - We also offer a competitive 401(k) with company match to help you plan for the future. - Remote work options and unique time-off programs—including 14 paid holidays, Care and Parental Leave, and our Flexible Leave policy. - From mentorship programs to management training and professional development opportunities, we invest in your career journey every step of the way. - Our dedicated coaching team is here to help you succeed, and employee-led committees give you a voice in shaping our workplace. Working Conditions and Equipment Use - Work is performed indoors in a typical office environment - not substantially exposed to adverse environmental conditions. - Valid driver’s license and proof of insurance may be required, depending on role responsibilities. - Must be able to lift up to fifteen (15) pounds. - Frequent use of office machines to include telephone, computer, and printer. Step Up For Students is an equal opportunity employer committed to diversity & inclusion in the workplace.

Role Description The Strategic Solutions Manager serves as a strategic advisor for enterprise supply chain and logistics solutions. This manager-level individual contributor role partners with customers and internal teams to: - Evaluate end-to-end supply chains - Identify opportunities beyond the initial customer request - Design operational, technology, and commercial solutions that improve efficiency, reduce cost, enhance service, and create long-term value This role maps customer operations, recommends future-state distribution strategies, and identifies opportunities related to: - Network optimization - Technology integrations - Automation - Facility placement - Service enhancements - Customer share-of-wallet growth Working closely with various teams, the Strategic Solutions Manager develops recommendations that influence future capabilities and strengthen OnTrac’s competitive position. Qualifications - Bachelor’s degree or equivalent experience - 5–7 years in outbound demand generation, ABM, or multi-channel B2B marketing - Proven hands-on experience designing and executing innovative marketing programs leveraging frontier technologies - Demonstrated use of marketing AI tools for personalization and optimization - Proven success managing budgets, agencies, and campaign operations - Strong analytical skills and ability to interpret campaign performance data - Ability to travel as needed for client meetings, trade shows, and industry events Requirements - Lead enterprise supply chain discovery - Develop quantified solution recommendations - Design network and distribution strategies - Enable technology and integration solutions - Influence product and capability strategy - Engineer future-state processes - Coordinate cross-functional solution development - Drive innovation and scalable frameworks Benefits - Medical, dental, and vision insurance - Life and short- and long-term disability coverage - 401(k) retirement savings plan with company match - Flex vacation with accruals up to 96 hours for the first year of employment - Two (2) floating holidays per year - Paid sick leave* - Six (6) paid company holidays - Two (2) weeks paid pregnancy disability leave - Four (4) weeks paid parental bonding leave - Additional wellness and employee assistance programs Company Description Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S. OnTrac is proud to be an Equal Opportunity Employer. We value diversity and welcome applications from individuals of all backgrounds, abilities, and experiences.

Role Description SSA Group is looking for a talented Retail District Manager to join our team in the Central/West Region. The Retail District Manager leads multiple retail locations across a defined region, ensuring strong team performance, exceptional guest service, and alignment with client expectations. This role drives financial outcomes, supports operational excellence, and cultivates a team culture rooted in SSA’s values. Leadership & Communication - Creates a motivating, energetic, and enthusiastic team environment that promotes a high-performance culture and aligns with company goals. - Communicates effectively across all levels, ensuring clarity, consistency, and alignment with company and client priorities. - Demonstrates professionalism and leads by example in demeanor, ethics, and accountability. - Owns outcomes and models adaptability, seeking feedback and development opportunities. - Shares key account changes or updates (e.g., leadership transitions, major client events) with executive leadership in a timely manner. Client Focus - Builds trust-based relationships with clients, understanding and aligning retail operations with their mission and objectives. - Collaborates with client partners and internal teams to support account retention and strategic growth. - Attends industry events (AZA, IAAPA, ASTC, AAM) as appropriate to support current and prospective client engagement. - Participates in RFP presentations, remodel communications, and Momentum Meetings. Financial Oversight & Business Analysis - Leads payroll and staffing strategy by partnering with Retail Managers to align labor costs with payroll percentage targets, optimize schedules, and drive profitability. - Uses measurable metrics such as labor, cost of goods (COG), per capita spend (PerCap), and revenue to budget to evaluate and enhance financial performance. Sales & Guest Experience - Coaches and reinforces SSA’s Service standards to ensure consistent, memorable guest experiences. - Leads and supports sales strategy execution through training, role modeling, and performance evaluation. - Uses available tools and reporting to identify trends, address issues, and leverage growth opportunities. - Monitors and enhances daily floor supervision and execution of selling behaviors. People & Team Development - Supports talent development by coaching and training Retail Managers using SSA tools and hands-on mentoring. - Anticipates staffing needs, leads succession planning, and collaborates on strategic hiring efforts. - Provides ongoing performance feedback and guidance through regular touchpoints and site visits. - Resolves team relations issues timely and professionally, ensuring a positive, inclusive workplace culture. Operations & Compliance - Maintains consistency in operational execution, policy adherence, and inventory control. - Ensures compliance with loss prevention, POS, and safety protocols across all units. - Communicates essential operational updates (sales results, training tools, mystery shops) to store teams. - Conducts site visits and provides feedback to Retail Managers, GMs, and leadership. - Strategizes placement and merchandising of carts, tents, and seasonal exhibits. - Observes competitive landscapes at peer attractions to inform strategy. Visual Merchandising & Buying - Ensures compliance with visual merchandising standards and maintains store presentation per company guidelines. - Partners with Creative Director and Buyers on store layouts, signage, assortment, and inventory levels. - Supports all transitions, temporary stores, and exhibit launches in collaboration with the merchandising team. - Trains store teams on visual merchandising principles. Qualifications - Proven experience in retail management, preferably in a district or multi-unit role. - Strong leadership and team development skills. - Excellent communication and interpersonal skills. - Ability to analyze financial data and drive profitability. - Experience in guest service and sales strategy execution. Requirements - Availability to travel within the defined region. - Flexibility to work evenings, weekends, and holidays as needed. - Proficiency in retail management software and reporting tools. Benefits - Full-Time, Exempt position. - $75 monthly cell phone stipend. - Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope. - Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. - Participation in a 401(k) program with a 15% company match. - Short-Term Disability and Long-Term Disability, employer sponsored. - Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event. - Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and family’s serious medical conditions. - Up to 5 days Paid Bereavement Leave. - On-Demand Pay Program: Get access to a portion of earned wages before payday. - Meal Plan & Employee Discounts where applicable. - Paid sick leave is provided in accordance with applicable state and local laws.