CrossCountry Consulting logo
CrossCountry Consulting

A better experience for our people and our clients

Senior Salesforce Configurator

Location

United States

Posted

1 day ago

Salary

$85K - $150K / year

Seniority

Senior

Bachelor Degree6 yrs expEnglishSalesforce

Job Description

Senior Salesforce Configurator

CrossCountry Consulting

• Serve as a trusted partner to clients • Bring first-hand experience, unique perspectives, and functional knowledge to deliver tailored solutions • Act as a subject matter expert and mentor, guiding the project team and client throughout the project lifecycle, from discovery through deployment • Understand business goals and support discovery sessions • Collaborate with the Business Analyst or Product Owner to refine and prioritize user stories and features • Analyze complex business processes and convert them into manageable requirements • Champion solutions that are scalable, maintainable, and reduce technical debt • Lead configuration efforts, ensuring best practices are followed • Collaborate with the development team on interactions between declarative configurations and custom code • Mentor junior configurators and resolve blockers • Prepare for and lead client discussions, offering strategic technical recommendations

Job Requirements

  • 6+ years of relevant experience
  • 5+ years of experience in Salesforce.com
  • 5+ years of systems consulting experience
  • Strong understanding of key business processes such as Sales, Service, and Experience Clouds
  • Expert Salesforce configurator
  • Ability to work within a team environment, supported by strong communication skills
  • Well-organized, results-driven, and eager to solve difficult problems
  • Excellent organizational, verbal, presentation/facilitation, and written communication skills
  • Willingness to travel for team events as needed
  • Comfort with AI: Demonstrated ability to responsibly explore and adopt firm-approved AI tools to enhance productivity and innovation
  • Continuous Learning Mindset: Openness to learning and applying emerging technologies, including AI and automation, in alignment with firm policies and client standards
  • Experience in a consulting or professional services environment is preferred.

Benefits

  • comprehensive healthcare options, including medical, dental, and vision coverage
  • flexible spending accounts
  • a 401(k) with company matching
  • generous parental and maternity leave policies
  • technology stipends
  • wellness reimbursement programs

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