Second Nature logo
Second Nature

We make managing your home Second Nature with our user-friendly products and services.

Resident Insurance & Compliance Solutions Advisor

ComplianceComplianceFull TimeRemoteSeniorTeam 201-500Since 2012H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$60K - $65K / year

Seniority

Senior

High School3 yrs expEnglish

Job Description

Resident Insurance & Compliance Solutions Advisor

Second Nature

• Provide high-touch support to residents and property management companies regarding the Second Nature Insurance program with empathy and professionalism, including discussion of coverage details and claim status. • Respond to escalated inquiries from renters and property managers about the Second Nature Renters Insurance Program. • Explain coverage terms, policy exclusions, and lease compliance requirements clearly and within regulatory bounds. • Guide users through the claim process, including follow-up with adjusters and documentation coordination. • Review third-party policies while ensuring consistent lease adherence • Use Salesforce, Slack, and internal tools to document interactions, escalate issues, and improve workflows. • Compile claim information and supporting documentation to ensure accurate and timely claim submissions. • Manage claim escalations and collaborate with third-party insurance partners to ensure timely resolution. • Identify trends in customer inquiries and claims to proactively recommend process or product improvements. • Collaborate with cross-functional teams including Product, Operations, and Vendor Management to improve processes and enhance the customer experience. • Educate customers on the claims process, coverage details, and eligibility requirements. • Participate in training sessions and quality assurance programs to continuously improve product knowledge and service delivery. • Maintain service level agreements (SLAs) and deliver high-quality support while balancing efficiency and customer satisfaction.

Job Requirements

  • Active Property & Casualty (P&C) insurance licenses in good standing (multi-state preferred).
  • 3+ years as a licensed insurance agent and/or experience in administrative, legal, compliance, or operations roles in an insurance agency.
  • Exceptional attention to detail and commitment to data accuracy.
  • Familiarity with state registration processes, compliance filings, and document management systems.
  • Strong communication and problem-solving skills with a customer-first mindset.
  • Proficiency with Salesforce, Google Suite, Slack, and Zoom in a remote work environment.

Benefits

  • Health First: Medical, Dental, Vision, & Life Insurance
  • 401K Plan
  • Flexibility: Open PTO and sick days
  • Training: A supportive team to help you grow your career and unlock your full potential
  • Growth: The opportunity to get in on the ground floor of a fast-growing startup that’s designing and developing an exciting category

Related Categories

Related Job Pages

More Compliance Jobs

Crypto.com logo

Market Surveillance Analyst

Crypto.com

Crypto.com - the best place to buy, sell, and pay with crypto.

Compliance4 days ago
Full TimeRemoteTeam 1,001-5,000Since 2016H1B Sponsor

• Perform real-time monitoring of all exchange activity, security feeds, and product safety data to identify potential market abuse (wash trading, spoofing, etc.) and ensure price discovery is fair and not manipulated. • Monitor real-time market data to ensure participant compliance with margin requirements and position limits. • Utilize surveillance tools and dashboards to flag anomalies and escalate concerns. • Conduct post-trade reviews and forensic analysis of flagged transactions. • Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting investigative reports for presentation to the Chief Regulatory Officer. • Prepare detailed reports on findings and recommend appropriate actions. • Ensure adherence to applicable regulations (e.g., SEC, CFTC, FINRA, etc.) and internal policies. • Assist in preparing responses to regulatory inquiries and audits. • Contribute to the development and refinement of surveillance protocols and compliance frameworks. • Support enforcement of KYC/AML procedures and transaction monitoring. • Work closely with Legal, Risk, and Technology teams to improve surveillance systems and compliance workflows. • Liaise with external regulators and industry bodies as needed.

United States
$90K - $110K / year
Crypto.com logo

Market Surveillance Analyst

Crypto.com

Crypto.com - the best place to buy, sell, and pay with crypto.

Compliance4 days ago
Full TimeRemoteTeam 1,001-5,000Since 2016H1B Sponsor

• Perform real-time monitoring of all exchange activity, security feeds, and product safety data to identify potential market abuse (wash trading, spoofing, etc.) and ensure price discovery is fair and not manipulated. • Monitor real-time market data to ensure participant compliance with margin requirements and position limits. • Utilize surveillance tools and dashboards to flag anomalies and escalate concerns. • Conduct post-trade reviews and forensic analysis of flagged transactions. • Conduct investigations of potential rule violations by obtaining testimony, compiling records and drafting investigative reports for presentation to the Chief Regulatory Officer. • Prepare detailed reports on findings and recommend appropriate actions. • Ensure adherence to applicable regulations (e.g., SEC, CFTC, FINRA, etc.) and internal policies. • Assist in preparing responses to regulatory inquiries and audits. • Contribute to the development and refinement of surveillance protocols and compliance frameworks. • Support enforcement of KYC/AML procedures and transaction monitoring. • Work closely with Legal, Risk, and Technology teams to improve surveillance systems and compliance workflows. • Liaise with external regulators and industry bodies as needed.

United Arab Emirates
Henry Schein logo

Regulatory Affairs Specialist – EHS

Henry Schein

Henry Schein started out as a Queens, New York-based pharmacy in 1932 and is now a Fortune 500 company specializing in healthcare products and solutions for hea

Compliance4 days ago

• Develop, implement, and maintain EHS policies, procedures, and programs • Conduct routine onsite inspections of manufacturing and distribution warehouse operations to identify hazards and ensure compliance with company policies and regulatory requirements • Support incident investigations and root cause analyses; recommend corrective and preventive actions and verify effectiveness • Coordinate responses to regulatory agencies on incident investigations, inquiries, findings and/or complaint allegations • Ensure compliance with applicable OSHA standards, including but not limited to: Hazard Communication (HazCom), Personal Protective Equipment (PPE), Emergency Action Plans, Fire Prevention, Forklift/Powered Industrial Truck Safety, Lockout/Tagout (where applicable), Bloodborne Pathogens (where applicable) • Maintain OSHA injury and illness records, including OSHA 300 logs • Support maintenance of company’s Safety Data Sheet Management Program and ensure employee access to SDS information • Support compliance with applicable U.S. Department of Transportation (DOT) regulations governing the shipment of hazardous materials • Support shipping operations involving hazardous materials to ensure proper classification, packaging, marking, labeling, and documentation • Support investigations and corrective actions related to transportation incidents or compliance concerns • Research and analyze applicable laws and regulations (OSHA, OSHA State Plans, DOT, IATA, IMO and EPA); develop, implement and monitor policies and procedures to ensure ongoing compliance with federal, state, and local requirements • Support and assist with hazardous shipping compliance by ensuring adherence to applicable DOT, IATA, and IMO regulations • Serve as a source for employees and management regarding EHS compliance and best practices • Author and distribute the company's quarterly Environmental, Health & Safety (EHS) newsletter • Serve as an EHS resource for the Corporate Brand Development Group and other business units by researching regulatory requirements and providing technical guidance on environmental, health, and safety matters • Develop and deliver employee environmental, health, and safety (EHS) awareness and training programs to ensure compliance with applicable federal, state, and international regulations, including OSHA, OSHA State Plans (e.g., Cal/OSHA), DOT, IATA, IMO, and EPA requirements • Participate in special projects and perform other duties as required

Florida + 2 moreAll locations: Florida | Nevada | New York
$56.6K - $88.4K / year
Full TimeRemoteTeam 201-500Since 1981H1B No Sponsor

• Review incoming compliance inquiries and requests, and assist with routing and handling as directed by the Assistant General Counsel • Establish and identify key players within the company for compliance and legal process initiatives • Coordinate compliance and legal process initiatives by tracking progress, scheduling meetings, and facilitating interdepartmental and intradepartmental communication with key players • Keep internal stakeholders informed regarding deadlines, turnaround targets, and status updates • Assist in managing the contract management system for the Compliance department • Provide additional coordination for other Compliance related tasks as requested, including certain licensure and regulatory filings • Coordinate the integration of company affiliate compliance related policies and procedures, as well as with the creation of new policies and procedures as directed by the Assistant General Counsel.

United States
$28 - $31 / hour